Mercure Auckland Queen Street

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A modern hotel lobby with a reception desk, seating area, and a mural of a cityscape.

A modern outdoor patio with a wooden fence, a glass door, and a tiled floor.

A modern hotel room with a large bed, a cityscape mural, a desk, and a chair.

A modern hotel building with a prominent sign reading "Mercure Hotel".

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Free WiFi
Air conditioning
Gym

$86 nightly

$99 total

Total with taxes and fees

Oct 25 - Oct 26

Explore the area

500 Queen Street, Auckland, Auckland, 1010

Place, Queen Street Shopping District
‪1 min walk‬
Place, University of Auckland
‪11 min walk‬
Place, Sky Tower
‪13 min walk‬
Airport, Auckland (AKL-Auckland Intl.)
‪25 min drive‬

Room options

A hotel room with a bed, pillows, a nightstand, a wall art of a cityscape, and two wall-mounted lamps.

Deluxe Room, Balcony (High Floor)

Excellent

213 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds

Standard Room

Excellent

213 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds

Superior Room, Balcony

Exceptional

213 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds

A hotel room with two beds, a TV, a bookshelf, and a cityscape mural.

Standard Room, 2 Queen Beds

Very good

215 sq ft
Sleeps 4
2 Queen Beds

Similar properties

A modern lobby with a grey sofa, a small round table, and two elevators.

Free WiFi
Restaurant
Air conditioning
Gym

$52 nightly

Oct 26 - Oct 27

Total with taxes and fees

About the neighborhood

Auckland

Mercure Auckland Queen Street is centrally located in Auckland, a 1-minute walk from Queen Street Shopping District and 12 minutes by foot from University of Auckland. .This hotel is 1.1 mi (1.8 km) from SkyCity Casino and 1.1 mi (1.8 km) from Sky Tower.

What's nearby

Queen Street Shopping District - 1 min walk - 0.1 miles
Karangahape Road - 2 min walk - 0.1 miles
University of Auckland - 11 min walk - 0.6 miles
Sky Tower - 13 min walk - 0.7 miles
SkyCity Casino - 13 min walk - 0.7 miles

Getting around

Gaunt Street Tram Stop - 5 min drive
Karanga-a-Hape Station - 7 min walk
Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

‪The Langham Auckland Winery - ‬4 min walk
‪Bestie Cafe - ‬5 min walk
‪Eight Restaurant at Cordis, Auckland - ‬2 min walk
‪Queens Court Food Court - ‬3 min walk
‪Lowbrow - ‬4 min walk

About this property

Mercure Auckland Queen Street

Mercure Auckland Queen Street offers 96 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Stay in one of 96 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.

Enjoy a satisfying meal at Lone Star serving guests of Mercure Auckland Queen Street. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Auckland? This hotel has 323 square feet (30 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Lone Star - Onsite family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Onsite parking available only on request
Covered, secured self parking on site (NZD 35 per day)
Limited onsite self parking (max 10 spaces per unit)

Food and drink

Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 25 for adults and NZD 8 for children
A bar/lounge
A restaurant

Restaurants on site

Lone Star

Things to do

24-hour gym

Family friendly

In-room crib

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

323 square feet of conference space
Business center
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

At least 80% organic food
Banquet hall
Double-glazed windows
Local culture and ecosystem education
Locally sourced food prioritized
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free crib

Bathroom

Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

50-inch smart TV with premium digital channels

Food and drink

Coffee/tea maker

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Individually decorated
Individually furnished
Laptop workspace
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: NZD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately NZD 25 for adults and NZD 8 for children
Covered self parking fee: NZD 35 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

Children under 17 years old are not allowed in the fitness facility without adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mercure Auckland Queen Street Hotel

Mercure Auckland Queen Street Auckland

Mercure Auckland Queen Street Hotel Auckland

Mercure Auckland Queen Street Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

7th Floor Room: Clean, quiet, comfortable bed, spacious bathroom with a balcony. A spectacular view of sky tower lights at night. Accessible restaurant and cafes. Excellent helpful staff. Very tight carpark space.

Dec 5, 2025

Liked: Cleanliness, staff & service, amenities

The hotel staff were excellent and the room was clean, comfortable and quiet.

Stayed 2 nights in Nov 2025

Mercure Auckland Queen Street

Choose dates to view prices

Photo gallery for Mercure Auckland Queen Street

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, Balcony (High Floor)

Deluxe Room, Balcony (High Floor)

View all photos for Standard Room

Standard Room

View all photos for Superior Room, Balcony

Superior Room, Balcony

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Similar properties

Edit Auckland Central

About the neighborhood

Auckland

What's nearby

Getting around

Restaurants

About this property

Mercure Auckland Queen Street

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property class

Property is also known as

Mercure Auckland Queen Street Reviews

Reviews

Excellent

9.2/10

9.0/10

8.6/10

9.0/10

Reviews

10/10 Excellent

Fleur

Fleur

10/10 Excellent

Tamara

Tamara

10/10 Excellent

Amy

Amy

10/10 Excellent

Heidi

Heidi

10/10 Excellent

Megan

Megan