Skip to main content
Beginning of main content
CheapTickets Verified Reviews
3.0 of 5 guest rating
Room type Options Nightly price Book
Studio, 1 King Bed, Balcony, City View
Room with view
484 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 1 King Bed, View, Tower
Room with view
355 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 2 Bedrooms
Room with view
968 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, View
Room with view
539 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds
280 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed
247 square feet
1 King Bed 1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Corner
355 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed
247 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, View, Tower
Room with view
247 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds
387 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel, walk to Sky Tower

Popular property highlights

Free WiFi
24-hour business center
Smoke-free property
24-hour front desk
Multilingual staff

Four Points by Sheraton Auckland is centrally located in Auckland, a 3-minute walk from University of Auckland and 9 minutes by foot from Sky Tower. This upscale hotel is 0.9 mi (1.5 km) from Auckland Domain and 1.3 mi (2.1 km) from Spark Arena.

Make yourself at home in one of the 255 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.

Enjoy local and international cuisine at Queen's Head Bar & Eatery, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has 2045 square feet (190 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Four Points by Sheraton Auckland

396 Queen Street, Auckland, Auckland 1010

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2045 square feet (190 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Four Points by Sheraton Auckland is a smoke-free property.

  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1987
  • Covered parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Conference space size (meters) - 190
  • Number of meeting rooms - 2
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 2045
  • Ballroom
  • Total number of rooms - 255
  • 24-hour fitness facilities
  • Number of floors - 20
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Korean
  • Chinese (Mandarin)

Parking

Valet parking (surcharge)

Room Amenities

Four Points by Sheraton Auckland offers 255 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • High-speed internet access
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • TV size: 43
  • TV size measurement: inch
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Mini-fridge
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Wardrobe or closet
  • Mobile key entry

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Queen's Head Bar & Eatery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

The Churchill - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Parking height restrictions apply

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately NZD 39 per person
  • Self parking fee: NZD 35 per night
  • Covered valet parking fee: NZD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Four Points Sheraton Auckland Hotel
  • Four Points Sheraton Auckland
  • Four Points By Sheraton Auckland New Zealand
  • Four Points by Sheraton Auckland Hotel
  • Four Points by Sheraton Auckland Auckland
  • Four Points by Sheraton Auckland Hotel Auckland

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

Guests can access their rooms with a mobile device.

Contactless check-out is available.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Sorry, we seem to have had an issue loading our review content. Try again?