Compare Winery Hotels in Atami

"Very enjoyable experience. The staff was/is, overall, incredibly respectful/kind and the breakfast and dinner buffet, a better and cheaper option, was fantastic (with a large variety of options). The only issue with our stay is I have a shell fish allergy and made the mistake (my fault) of not informing the staff with enough lead time and the result was the fixed price dinner we paid a premium to enjoy, was not enjoyable as they could not substitute any ingredients, the server was visibly frustrated and made me feel embarrassed about my allergy, and the front desk after (our meal) suggested we eat at the buffet for our next evening meal, though they would not offer a refund for the difference. The Hakone area is beautiful and a nice break from Tokyo, Kyoto, etc. though the options for daily excursions are limited to the open air museum (really nice), a small museum, etc. "

"Good variety of breakfast. Helpful and polite staff. Clean and comfortable room."

"Lovely place to stay in Hakone. Clean room and sweet attentive staff. We loved the onsen! The breakfast and dinner gave you many choices and the food was very well prepared and tasty!"

"The facility was the definition of Zen! Staff was friendly and attentive. The facility was minimalistic but beautiful! Welcome tea host and bartender DAVID, made our stay that much more memorable. If you decide to stay here, I highly recommend you visit the 8th floor in the evening for some libations and say hi to David for us!"

"We enjoyed our first time stay at Atami but didn’t see anything “premium” about this Onsen. The breakfast and dinner buffet was satisfying."

"The rooms at Excellency Floors are spacious with magnificent ocean views and kaiseki dinner & buffet breakfast which included are beyond my expectations. All the onsens i tried during my stay especially the ones in the private rooms are like a retreat experience that can cleanse the mind, body and soul. Highly recommended for couples & family trips."