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Hotel Portal Del Norte Armenia

Property class: 3

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Photo gallery for Hotel Portal Del Norte Armenia

A modern bedroom with a bed, bedside tables, and a view of a cityscape at night.
A modern hotel with a prominent red sign reading "HOTEL PORTAL DEL NORTE".
A modern hotel room with a large bed, a desk, a chair, a TV, and a sliding glass door to the outside.
A modern elevator interior with metallic walls and ceiling, a visible emergency exit sign, and a small potted plant on the wall.
A modern hotel lobby with a black leather sofa, a glass coffee table, and a reception desk with framed pictures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services
The current price is $114
$114 nightly
$114 total
Aug 24 - Aug 25

Explore the area

View in a map
CARRERA 14 # 19A NORTE 36, Armenia, QUINDIO, 630004
  • Place, Metropolitan Cultural Convention Centre of Quindío
    ‪10 min walk‬
  • Place, Parque De La Vida
    ‪16 min walk‬
  • Place, Parque de Los Fundadores
    ‪19 min walk‬
  • Airport, Armenia (AXM-El Eden)
    ‪58 min drive‬

Room options

View all photos for Double Room, Balcony

A modern hotel room with a bed, a small seating area, and a balcony with a city view.

Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Quadruple Room, 2 Double Beds

A hotel room with three beds, a TV, and a balcony with a view of palm trees.

Standard Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 2 Double Beds

A hotel room with two beds, each with a red pillow, a bedside table, and a small desk with a chair.

Standard Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, Balcony

A modern hotel room with a large bed, a desk, a chair, a TV, and a sliding glass door to the outside.

Double Room, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk, and a chair.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

A modern hotel room with a large bed, a flat-screen TV, and a fan.

Deluxe Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Armenia

Located in Armenia, Hotel Portal Del Norte Armenia is connected to the airport, within a 5-minute drive of Metropolitan Cultural Convention Centre of Quindío and Parque De La Vida. .This spa hotel is 9.5 mi (15.3 km) from Coffee Park and 11.5 mi (18.6 km) from Cocora Valley.

What's nearby

  • Metropolitan Cultural Convention Centre of Quindío - 10 min walk - 0.6 miles
  • Parque De La Vida - 16 min walk - 0.9 miles
  • Parque de Los Fundadores - 19 min walk - 1.0 mile
  • Museo del Oro Quimbaya - 18 min drive - 2.3 miles
  • Armenia Country Club - 48 min drive - 15.2 miles

Getting around

  • Armenia (AXM-El Eden) - 34 min drive

Restaurants

  • ‪MILAN Expresso - ‬10 min drive
  • ‪Frisby - ‬4 min drive
  • ‪Boludo - ‬4 min drive
  • ‪Sandwich Qbano Unicentro - ‬3 min drive
  • ‪Las Ricas Arepas de Lulu - ‬10 min walk

About this property

Hotel Portal Del Norte Armenia

Hotel Portal Del Norte Armenia offers 27 accommodations with complimentary toiletries. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers. This Armenia hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Saturno. Services include massages. The spa is open select days.
Stay in one of 27 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service. A complimentary local cuisine breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and a 24-hour front desk. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
A complimentary local cuisine breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free local cuisine breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Bicycle tours
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Guests should be aware that dogs reside at this property
This property enforces quiet hours from 9:30 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, mobile payments, and cash
Air conditioning and heating are not provided
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 39875

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Portal Norte BlueBay Armenia
Hotel Portal Norte BlueBay
Portal Norte BlueBay Armenia
Portal Norte BlueBay
Portal Norte Armenia Armenia
Hotel Portal Del Norte By BlueBay
Hotel Portal Del Norte Armenia Hotel
Hotel Portal Del Norte Armenia Armenia
Hotel Portal Del Norte Armenia Hotel Armenia

Hotel Portal Del Norte Armenia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 76 reviews
Rating 8 - Good. 17 out of 76 reviews
Rating 6 - Okay. 3 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
Great staff, excellent location, nice hotel
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It is a nice hotel, great people, Alejandro at the front desk is great, friendly and eager to help. Breakfast was great and you can choose what you want from a menu, it was delicious.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of this hotel is very friendly and attentive, they gently help you with anything that arises in the service
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Shadreck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a happy with my stay except the internet issues. Breakfast was amazing and bed was comfortable.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Heiby

Liked: Amenities
Helpful staff
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, all you need within walking distance: ATMs, food, shopping, liquor stores, coffee shops, convenience stores, public transportation, drugstores, etc. Easy access to the main destinations in this amazing coffee-growing region. Great authentic colombian breakfast to enjoy every morning! Excellent service and very nice staff :) Gracias !!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple property with a unique amenity: Free breakfast with room service delivery! Simple rooms, decent wifi. Hotel set us up with a driver to explore areas: have all the fees discussed beforehand and if changes happen. Otherwise, happy with the services provided!
Verified review

2/10 Terrible

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
The room is in the front of the building. The noise all night long was unbearable. I traveled with my old age dad. The roof was so cold for him and there was no blankets. The room service was not available and did not respond after two hours. I would never stay there again plus there was no hot water.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location, hotel it self it’s nice, it will get a 5 star review but, it doesn’t have a AC on the rooms.. two thumbs down.. front desk staff said to me that because the weather is so nice they don’t have it.. sorry I disagree with that. Breakfast AWESOME.. scrambled eggs two thumbs up big time!! Overall great experience!!
Stayed 5 nights in Dec 2023
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location in a commercial area with plenty of food choices. The hotel is clean and the staff very helpful and kind. The room has a good size and a nice balcony. The included breakfast was good. On the not so good size… the room was noisy because the street in front of the main avenue. The hot water was not really hot. It was just not cold. The mattress was a little hard. Overall, it was a good hotel. Just remember to bring earplugs.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great value option! Staff super nice, friendly and ready to serve with a positive attitude. It is SUPER convenient to use their transportation service to be picked up/drop off at the airport, and also, to go around visiting the region. I don't usually carry cash so they added all those services into my hotel account and I paid with CC at the end. An option to consider depending on what you are looking for. I went with my family (wife and two kids). There's a mall almost in front and several options to eat.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Catalina

Liked: Cleanliness, staff & service
Hot room without air conditioning and a noise fan above the bed.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness
Limpio, económico y muy bien situado.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

kein Wasser!

Auch wenn das Hotel kostengünstig ist muss es sicherstellen, dass fliessend Wasser zu Verfügung steht. Dies war bei 3 Gelegenheiten nicht der Fall. Die Einrichtung genügt obwohl spärich, das Personal ist nett. Trotzdem werde ich beim nächsten Besuch in Armenia ein anderes Hotel wählen.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy atentos en el servicio, la habitación muy cómoda y el lugar central
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel con calor de hogar

muy bien excelente servicio Alejandro en recepcion excelente
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio!! El personal es absolutamente amable y pendiente de las necesidades de los huéspedes.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente hotel, especialmente por por el trato cálido de su personal asi como por su diligencia para atender llas necesidades del huesped.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena ubicación

Excelente ubicación! Muy cerca del centro comercial Portal del Quindío, Parque de la Vida y otras atracciones. La zona es segura y cercana a restaurantes, heladerías y cafeterías.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

GUILLERMO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy malo, llegamos y no nos guardaron la habitación, estoy viajando con dos personas mayores de 80 años y a las 8:30pm tuvimos que buscar alojamiento
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great service. No issues whatsoever. Fully recommended.
Stayed 4 nights in Jul 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could hear everything happening in the rooms around me - noisy
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amabilidad y calidez

La atenciónse sintió personalizada. Son muy amables y ofrecen bebidas como tinto y aromática. Habitaciones cómodas y el desayuno tenía buenas opciones.
Stayed 4 nights in Nov 2019