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Hotel Castillo Real

2.5 star property

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Photo gallery for Hotel Castillo Real

Front of property
Coffee service
Hallway
Design Triple Room | In-room safe, free WiFi, bed sheets
Lobby sitting area

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle 21 No 15 51, Armenia
  • Place, Quimbaya Gold Museum
    ‪1 min walk‬
  • Place, Bolivar Plaza
    ‪2 min walk‬
  • Place, Parque De La Vida
    ‪5 min drive‬
  • Airport, Armenia (AXM-El Eden)
    ‪33 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, free WiFi, bed sheets

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Triple Room

Design Triple Room | In-room safe, free WiFi, bed sheets

Design Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room | In-room safe, free WiFi, bed sheets

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Armenia

A stay at Hotel Castillo Real places you in the heart of Armenia, steps from Quimbaya Gold Museum and 3 minutes by foot from Bolivar Plaza. .This hotel is 7.1 mi (11.5 km) from Coffee Park and 14 mi (22.6 km) from Cocora Valley.

What's nearby

  • Quimbaya Gold Museum - 1 min walk - 0.0 miles
  • Bolivar Plaza - 2 min walk - 0.1 miles
  • Parque de Los Fundadores - 5 min drive - 1.4 miles
  • Parque De La Vida - 5 min drive - 1.6 miles
  • Metropolitan Cultural Convention Centre of Quindío - 12 min drive - 2.9 miles

Getting around

  • Armenia (AXM-El Eden) - 24 min drive

Restaurants

  • ‪Frisby - ‬1 min walk
  • ‪La Poderosa - ‬2 min walk
  • ‪San Blass - ‬1 min walk
  • ‪Lucerna - ‬2 min walk
  • ‪Jeno's Pizza - ‬4 min walk

About this property

Hotel Castillo Real

Hotel Castillo Real offers 15 accommodations with safes and complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 15 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and portable fans, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. A complimentary English breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary English breakfast is served each morning between 7:00 AM and 9:00 AM.
Hotel Castillo Real has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 30000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Castillo Real Hotel Armenia
Hotel Castillo Real Armenia
Hotel Castillo Real Hotel
Castillo Real Armenia
Hotel Castillo Real Hotel
Hotel Castillo Real Armenia
Hotel Castillo Real Hotel Armenia

Hotel Castillo Real Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located at the centre of the town. Also, the staff were eager to help. Unfortunately, when we arrived to the hotel and they didn't have a clue about our reservation. Luckily, there was a cancellation and they could give us a spare room. The staff at reception said that it was not their fault, but an error with the reservation app. I hope they can fix it because otherwise our stay at the hotel was pleasant.

6/10 Okay

Carlos

Liked: Cleanliness, staff & service

Big room, but noisy neighborhood.

On the plus side, the room was big and clean, even come with a balcony. However, the room was equipped with the minimal basic, not tooth brush, nor tooth paste, nor aircon or even a fan. The real downside is that in the city center around a very noise area. I was getting awake often 'cause the noise coming from the street. A suggestion to the hotel is to provide each room with some disposable earplugs.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent. The attention, The room, The service, The place.
Stayed 3 nights in Nov 2019

2/10 Terrible

Fernando

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023