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Hacienda Hotel El Percal

3.0 star property

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Photo gallery for Hacienda Hotel El Percal

Outdoor pool, open 10:00 AM to 9:30 PM, pool umbrellas, sun loungers
Property video
Front of property
Traditional Quadruple Room | Free WiFi, bed sheets
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$49
$49 nightly
$49 total
Feb 24 - Feb 25

Explore the area

View in a map
Vereda la Paloma, 2 Km del Parque del Cafe, Montenegro, Quindio, 633001
  • Place, Finca La Alejandra Cacao Tour
    ‪3 min drive‬
  • Place, Coffee Park
    ‪7 min drive‬
  • Place, Cocora Valley
    ‪59 min drive‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪80 min drive‬

Room options

View all photos for Traditional Double Room

Traditional Double Room | Free WiFi, bed sheets

Traditional Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Free WiFi, bed sheets

Traditional Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Triple Room

Traditional Triple Room | Free WiFi, bed sheets

Traditional Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

  • Garden view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Free WiFi, bed sheets

Deluxe Triple Room

  • Garden view
  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Free WiFi, bed sheets

Deluxe Quadruple Room

  • Garden view
  • 534 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Montenegro

Located in Montenegro, Hacienda Hotel El Percal is in a rural location, a 5-minute drive from Finca La Alejandra Cacao Tour and 6 minutes from Coffee Park. .This hotel is 24.3 mi (39.2 km) from Cocora Valley and 6.2 mi (10 km) from La Timid Waterfall.

What's nearby

  • Finca La Alejandra Cacao Tour - 3 min drive - 0.9 miles
  • Coffee Park - 7 min drive - 2.1 miles
  • Armenia Country Club - 30 min drive - 13.7 miles
  • Panaca - 58 min drive - 15.7 miles
  • Cocora Valley - 59 min drive - 25.9 miles

Getting around

  • Armenia (AXM-El Eden) - 36 min drive

Restaurants

  • ‪Yippe - ‬6 min drive
  • ‪Juan Valdez Café - ‬6 min drive
  • ‪Yu Express Cocina Oriental - ‬7 min drive
  • ‪Rancho Eden - ‬24 min drive
  • ‪Plaza de Comidas - ‬7 min drive

About this property

Hacienda Hotel El Percal

Hacienda Hotel El Percal offers 27 accommodations. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. This Montenegro hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services.
At Hacienda Hotel El Percal, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of COP 35000 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 90000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 30.0 per stay
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (one-way)
  • Pet fee: COP 35000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: COP 90000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 9:30 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Finca y Hotel El Percal Montenegro
Finca y El Percal Montenegro
Finca y El Percal
Finca y Hotel El Percal
Hacienda Hotel El Percal Hotel
Hacienda Hotel El Percal Montenegro
Finca Hotel El Percal by DOT Collection
Hacienda Hotel El Percal Hotel Montenegro
El Percal Hacienda Hotel by DOT Tradition
Hacienda Hotel El Percal By DOT Tradition

Hacienda Hotel El Percal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 1 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Diego

Liked: Amenities
Just great!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Nubia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó, muy hermoso y la naturaleza espectacular
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Apr 2025

4/10 Poor

Kiara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can find Better

The place is nice but you have to wait for service because they seem to be okay with having people wait. The room provided to us smelled extremely humid. When I went to use the bathroom I noticed the fan wasnt working and there was mildew all over the ceiing. I brought it to their attention and asked to switch rooms. They said they would make a note since it was late but when we left the next day and someone went into the room to paint the ceiling. When I returned the smell was gone however, it started lingering again when we were leaving. We ordered a taxi with them and they UP the price of the taxi to make commission. Not all the service was bad as some of the younger staff was really polite. However, it needs improvement. Power went out our second night and we did not receive a discount.They didnt even have lamps to provide and because the water is operated by a pump water went out as well. When I was leaving they told me to come settle the amount due for dinner we had the first night. I did but any other place would have waived the dinner due to the multiple inconvenienes faced.
Stayed 4 nights in Feb 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location, food, service and staff just amazing.
Stayed 1 night in Feb 2025

10/10 Excellent

ALBA

Liked: Cleanliness, staff & service, property conditions & facilities
I choose the moderns room with the fan. The place is secluded, quiet, with easy transportation from the coffee park by taxi, and the hotel also offers transportation service.. The place is a farm, surrounded by plants and palms, so quiet, relaxing with birds around… The hotel serve a nice breakfast and offer dinner services too.. the staff was nice and welcoming
Stayed 1 night in Dec 2023

10/10 Excellent

Juliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to go to disconnect. The staff and our tour guide were attentive. El Parque del Cafe is 10 minutes away from the property and not far from Montenegro, a local town.
Stayed 4 nights in Jan 2023

4/10 Poor

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Esta propiedad estuvo excelente para una persona que no necesite acceso al internet ya que es demasiado limitado (solo en la zona de comidas) en la reserva decía wifi pero realmente no es así. Viajamos de USA de vacaciones y lo que más esperábamos era poder disfrutar de las delicias del Quindío CAFÉ en especial y la comida y estás dos cosas fueron pésimas!!! El café nada que ver y la comida me queda más rica a mi…. Las facilidades y la finca como tal muy bella. Si están mirando quedarse en un sitio cerca al pueblo para poder comer comida de verdad rica este no es el lugar ya que es alejado del pueblo y prácticamente obliga a los comensales a comer platos que desilusionan
Stayed 5 nights in Jan 2023

8/10 Good

Bahadur

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm is good if you like that sort of thing. It is not a 5 star or even 4 star hotel. Being an older property (1920s), rooms are very scanty, no hanging closets, hot water is intermittent, approach roads are full of pot holes.
Stayed 3 nights in Jan 2023

10/10 Excellent

Giancarlo

Liked: Cleanliness
Stayed 2 nights in May 2022

10/10 Excellent

Miguel cordero

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2021

8/10 Good

Nestor Fernando

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful traditional farm style hotel. Very close to the Coffee Park. My only complaint is that being located in the coffee growing region in Colombia I would expect the morning coffee to be very nice and strong, but instead it was kind of watery. I had an amazing time with my family though!
Stayed 2 nights in Dec 2021

10/10 Excellent

Jenny A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021

8/10 Good

Wilman

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

10/10 Excellent

Esperanza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar encantador, muy cerca del Parque del Café ☕🌄 Nos hospedamos en el Hotel Hacienda El Percal durante nuestro viaje familiar por el Eje Cafetero y fue una experiencia maravillosa. El hotel está muy, muy cerca del Parque del Café —a solo unos minutos—, lo que lo hace ideal para quienes quieren disfrutar del parque y descansar luego en un entorno tranquilo y natural. El acceso es por una vía rural desde la carretera principal, unos 10 minutos manejando por un camino que no está en las mejores condiciones, pero totalmente transitable con cuidado (incluso nosotros, con un carro bajito y en plena temporada de lluvias, llegamos sin problema). Las instalaciones son cómodas, las habitaciones limpias y amplias, y el entorno es precioso: naturaleza, aire puro y mucha paz. El servicio de alimentación del restaurante del hotel merece una mención especial. En una zona donde no hay muchas opciones gastronómicas de calidad, fue un alivio encontrar comidas deliciosas, bien servidas y con precios justos. El personal es extremadamente amable y atento. Nuestros hijos la pasaron increíble y aún sueñan con volver. Los mimaron muchísimo, sobre todo la noche en que les organizaron una fogata con malvaviscos, y cuando disfrutamos del jacuzzi bajo las estrellas. Queremos destacar especialmente al trabajador que nos hizo la fogata: una persona amable, dedicada y con una gran disposición para que todo saliera perfecto.
Stayed 3 nights in Oct 2025

8/10 Good

Sandra

Stayed 4 nights in Jun 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecable

El hotel hermoso, el personal súper amable y dispuesto para todo. La comida deliciosa. Las habitaciones lindas, cómodas y limpias. Pienso regresar pronto porque la experiencia fue increíble.
Stayed 3 nights in Jul 2025

6/10 Okay

Leydi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Lo mas rico la comida, deliciosa, lo malo la habitacion sin agua toda una noche
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hermoso despertar cada día con el canto de los pájaros, la frescura de su clima y la amabilidad de su gente y mascotas.

10/10 Excellent

carlos armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente propiedad, solo le falta conservar un poco mas la esencia de la finca
Stayed 1 night in Apr 2024

10/10 Excellent

Eliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el servicio, las instalaciones, la comida. Gratamente sorprendida
Stayed 1 night in Dec 2023

10/10 Excellent

Bart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great people that run the place - looks better than on the photos. Would highly recommend. The hotel also organises tours at attractive prices.
Stayed 1 night in Aug 2023