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NEIZAN HOTEL

Property class: 3

Choose dates to view prices

Photo gallery for NEIZAN HOTEL

A coffee shop with a counter, stools, and a patterned floor.
A red and yellow building with a sign for Neizan Hotel & Cafe.
A salon with multiple black salon chairs, a white desk, and a wall with 'PEDICURE' and 'Nails' written on it.
A room with two beds, each with a wooden headboard and a quilted bedspread. There are bedside tables with lamps, and the room has a sloped ceiling with a single light fixture.
A salon interior with a reception desk, two hairdressing chairs, a wooden table, and a potted plant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk
The current price is $24
$20 nightly
$24 total
Total with taxes and fees
Nov 23 - Nov 24

Explore the area

View in a map
44a 7a Avenida Norte, 44A, Antigua Guatemala, Sacatepéquez
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪6 min walk‬

Room options

View all photos for Comfort Twin Room

A bedroom with two single beds, wooden headboards, a stone wall, and a nightstand with a lamp.

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Double Room

A bedroom with a wooden bed frame, a nightstand, and a ceiling light fixture.

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

A bedroom with two single beds, a nightstand, a bedside table with a lamp, and a framed picture on the wall.

Classic Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Quadruple Room

A bunk bed room with a tiled floor and a power outlet on the wall.

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds

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About the neighborhood

Antigua Guatemala

With a stay at NEIZAN HOTEL, you'll be centrally located in Antigua Guatemala, just a 3-minute walk from Santa Catalina Arch and 6 minutes by foot from Central Park. .This spa hotel is 0.4 mi (0.7 km) from Antigua Guatemala Cathedral and 0.6 mi (1 km) from Casa Santo Domingo Museum.

What's nearby

  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Central Park - 5 min walk - 0.3 miles
  • Antigua Guatemala Cathedral - 6 min walk - 0.4 miles
  • Las Capuchinas Convent - 6 min walk - 0.4 miles
  • Santa Clara Convent - 9 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 71 min drive

Restaurants

  • ‪Antigua Brewing Company - ‬3 min walk
  • ‪Kafka - ‬3 min walk
  • ‪El Viejo Café - ‬2 min walk
  • ‪La Casa de las Sopas - ‬1 min walk
  • ‪Madre Tierra Grill - ‬3 min walk

About this property

NEIZAN HOTEL

NEIZAN HOTEL offers 9 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 9 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a communal living room.
At NEIZAN HOTEL, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include a 24-hour front desk and coffee/tea in a common area. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary manager's reception is offered each day.
NEIZAN HOTEL has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: GTQ 450 per room (one-way)
  • Airport shuttle fee per child: GTQ 100 (one-way), (from 2 to 13 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

NEIZAN HOTEL Hotel
NEIZAN HOTEL Antigua Guatemala
NEIZAN HOTEL Hotel Antigua Guatemala

NEIZAN HOTEL Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 6 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 9 out of 42 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel for the price point and location!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very nice staff
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff was helpful and nice. The hotel looked in bad condition though.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great spot great location
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were friendly and accomodating, the property is close to tourist spots in the area.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great spot loved the spa in the building great place for single travelers and backpackers Perfect location walking to anything
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Antigua! Walking distance to everything you need. Friendly staff, great hot water and amenities at the hotel. Highly recommend!
Stayed 9 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The place is very rundown. The shared bathrooms have an outhouse feel, though they do have flush toilets and are clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We liked it's location, with respect to downtown & going to the market, we were exactly two blocks to either going down town or to the market..
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
We didn’t get the “continental breakfast”. We had to pay for it. It was not included.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not what is advertised, this was a terrible experience we ended up not using it and left, def not worth it
Stayed 2 nights in May 2025
Verified review

8/10 Good

Inaccurate room describtion

The issue with this listing is the inacurate room describtion. The bathrooms are not on suite! There is only shared baths and shower.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Básico pero útil
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La locación del lugar ubicado en perfecto funcionamiento y cerca de todos importantes restaurantes y tiendas y parques tiendas
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

La noche antes me mandan un mensaje que me habían cancelado la reservacion por algo de construcción .Al llegar al otro día encuentro un hotel completamente lleno y sin ninguna señal de construction lo que me lleva a pensar que lo que paso fue que revendieron mi habitación a precio mas caro.Cabe destacar que yo estaba viajando desde Estados Unidos en la última semana del año. Al levantarme ese día y ver el Correo que me habían enviado le conteste por escrito y llame por teléfono y nunca obtuve respuesta
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
La habitación, la logística de hoteles.com, en general
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A equipe é bem atenciosa e consegue-se dormir bem. O banheiro que não é privativo é limpinho. Atende às expectativas. A localização é excelente. Ponto alto da hospedagem.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Habitacion no arreglada
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Las imagenes no son lo que ofrecen
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Buena ubicacion y muy buena atencion. Recomendado
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Céntrico, economico y el personal muy amable. Muy básico, el baño es compartido, no se descansa muy bien ya que se transpasa el ruido de las habitaciones contiguas
Stayed 6 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Es un hotel con un baño para compartir con todos los huéspedes y los cuartos no tienen ventanas.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy correcto, personal muy amable.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
No lo tomen MAL, las personas q nos atendieron fueron muy buenas pero la forma del Hotel de conducir negocios deja mucha incertidumbre. El hotel ya se había pagado en Expedía (confirmado) pero ellos insistieron q eso era solo para mantener el hotel así q pagamos otra vez y nos cobraron un porcentaje extra por uso de tarjeta de crédito. El hotel no está preparado para días lluviosos. Los cuartos no tienen baño privado y el mismo en el segundo piso en temporada de lluvia te da mucho q pensar nos cambiaron a una habitación en el primer piso y hubieron par de goteras para mi la categoría de este es hostel pero lo tienen como hotel. REPITO las personas q nos atendieron fueron muy amables pero la persona q decide cómo se conduce puede mejorar en muchas maneras. Nunca podré saber si. Este lugar mejorará pero les deseo éxitos.
Stayed 3 nights in Jun 2024

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