I was given a room with faulty Aircon,, not working properly or even at all....let me mention it was during a massive heatwave and wildfires in the area, reaching 50° Celsius!
The smell from drainage pipes was disgusting....
There supposed to be coffee machine and bath robes , sadly it wasn't there . When I asked guy at the reception he said housekeeping is not there.
It supposed to be a hotel and spa, when I asked to use spa I was told it's not open, sadly there was no mentioning of this upon our check in
Mattress was awful, balcony door handle was broken and fell off !
City view was a next building wall with massive air con fans .