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Mercure Amsterdam City

4.5 star property

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Photo gallery for Mercure Amsterdam City

Lunch and dinner served, international cuisine
Exterior
Meeting facility
Privilege, Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • Parking available
$120
$90 nightly
$120 total
Total with taxes and fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • Place, Amstel Business Park
    ‪1 min walk‬
  • Place, Amstelpark
    ‪16 min walk‬
  • Place, RAI Exhibition and Congress Centre
    ‪2 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(36 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Privilege, Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout drapes

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

9.4 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • 226 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Jan 11 - Jan 12, 2026
Total with taxes and fees
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About the neighborhood

Amsterdam

With a stay at Mercure Amsterdam City in Amsterdam (Amsterdam East), you'll be within a 5-minute drive of RAI Exhibition and Congress Centre and Ziggo Dome. .This luxury hotel is 2.1 mi (3.3 km) from Heineken Experience and 2.6 mi (4.1 km) from Stedelijk Museum.

What's nearby

  • Amstel Business Park - 1 min walk - 0.0 miles
  • Rijnstraat - 10 min walk - 0.6 miles
  • Zorgvlied Cemetery - 14 min walk - 0.8 miles
  • Amstelpark - 16 min walk - 0.9 miles
  • RAI Exhibition and Congress Centre - 2 min drive - 1.8 miles

Getting around

  • Amsterdam RAI Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Amsterdam Airport Schiphol (AMS) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪Johnny River - ‬4 min walk
  • ‪LEO's International Flavors Amsterdam - ‬10 min walk
  • ‪L'Osteria - ‬12 min walk

About this property

Mercure Amsterdam City

Luxury hotel with a fitness center and a sauna
Mercure Amsterdam City offers 368 accommodations with laptop-compatible safes and espresso makers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 368 guestrooms featuring refrigerators and espresso makers. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Amsterdam? This hotel has 9042 square feet (840 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Onsite venue - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
L'Ambiance - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 33 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • L'Ambiance

Things to do

  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 9,042 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 17 2025 to March 2 2026 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25.50 per person
  • Self parking fee: EUR 33 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 357 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brandy

Disliked: Cleanliness, room comfort
It was a good location from public transport. But my body got eaten up in my room and I reported it (included photos) and there was no response/solution. I really liked the hotel but I wouldn’t recommend staying at a place where you wake up with bites and welts on your body.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shamima

Stayed 3 nights in Aug 2025

10/10 Excellent

Rohan

Traveled with family
Liked: Amenities
Amazing
Stayed 4 nights in Aug 2025

8/10 Good

Marie

Traveled with family
Liked: Staff & service
The property was ok. However, we had a leak in our sink which they fixed immediately and the ac was not cooling. They tried several times to fix it but it never cooled. They didn’t offer a room change . :-(
Stayed 3 nights in Aug 2025

10/10 Excellent

Man Kin

Stayed 3 nights in Aug 2025

8/10 Good

samson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenna

Traveled with family
Liked: Staff & service
Customer service was excellent Fitness Center needs some upgrades
Stayed 2 nights in Aug 2025

8/10 Good

SIMON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad place but slightly out of town

Long slow queue to check in. Location on…few miles from centre. Breakfast ok. Overall good value
Stayed 1 night in Aug 2025

10/10 Excellent

Cerys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel with lovely staff
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but too far from centre and cafes

Stayed 1 night in Aug 2025

10/10 Excellent

nicole

Stayed 1 night in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On edge of town. Not suitable for people with limited mobility.15-20 walk to train station. Easy access to central Amsterdam. Limited restaurants. One small superette 20 min walk. Quiet. Nice bar area. Small restaurant.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to metro station Spaklerweg
Stayed 2 nights in Jul 2025

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I found the mattress to be rather uncomfortable, and it had an uneven surface.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara, Beuningen

Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Stayed 2 nights in Jul 2025

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Close to the airport and just off the freeway with parking. Quick 10 minute metro ride into Amsterdam central.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff were great
Stayed 3 nights in Jun 2025

10/10 Excellent

RAJKUMAR

Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Rooms and restaurants were fine. I did not like that electrical outlets were on the same circuit as the lights - so no overnight charging capabilities....
Stayed 3 nights in Jun 2025

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was pretty good. The extra bed worked perfect for kiddo. Main bed was pretty comfortable as well and pillows were decent. Stupid open concept shower that is popular these days allows a lot of water out. Decent sized room for sure. Area is nice enough but a little less convenient than expected as the metro really only runs to central and a lot of our plans were south of there. So we ended up walking to tram and using it. But it was nice to be on a quiet canal with a few boats going by and being able to sit outside and enjoy a drink looking at the water/boats. Would stay here again.
Stayed 2 nights in Jun 2025

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mariam

Liked: Staff & service, amenities, property conditions & facilities
The staff were so polite and the service given was amazing. My room was upgraded and i cannot complain as i loved the extra space and the room too. The room was also super clean and just perfect. Thank you for having me and thank you for making my stay special :) :) I appreciate all the extra efforts everyone went for me. And hope to stay again soon:)
Stayed 2 nights in May 2025