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Mercure Amsterdam City

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Photo gallery for Mercure Amsterdam City

A boat named 'AMSTERDAM' docked at a waterfront location with a building in the background.
A food shop named 'Stach Foodshop' with a checkout area, shelves stocked with various products, and baskets of groceries.
Terrace/patio
Lunch and dinner served
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is $125
$93 nightly
$125 total
Total with taxes and fees
Jul 26 - Jul 27

Explore the area

View in a map
Joan Muyskenweg 10, Amsterdam, 1096 CJ
  • Place, Amstel Business Park
    ‪1 min walk‬
  • Place, Park Somerlust
    ‪9 min walk‬
  • Place, RAI Exhibition and Congress Centre
    ‪2 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪12 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a chair, a bedside table with a lamp, and a wall with a geometric pattern.

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(44 reviews)
  • River view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Multiple Beds (Privilege)

A hotel room with a bed, a small table, a chair, a sofa, and a large window offering a city view.

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Privilege, Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a table, and two windows.

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

A hotel room with a large bed, a smaller bed, a desk, and a chair.

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

9.4 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

A modern hotel room with a large bed, a desk with a laptop, and a framed picture on the wall.

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed

A hotel room with a bed, two wall-mounted lamps, a framed artwork, and a glass shower enclosure.

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Exterior
Leonardo Royal Hotel Amsterdam
Amsterdam East
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,015 reviews
$88 nightly
The price is $118
Aug 9 - Aug 10
Total with taxes and fees
Leonardo Royal Hotel Amsterdam

About the neighborhood

Amsterdam

With a stay at Mercure Amsterdam City in Amsterdam (Amsterdam East), you'll be within a 5-minute drive of RAI Exhibition and Congress Centre and Ziggo Dome. .This luxury hotel is 2.1 mi (3.3 km) from Heineken Experience and 2.6 mi (4.1 km) from Stedelijk Museum.

What's nearby

  • Amstel Business Park - 1 min walk - 0.0 miles
  • Park Somerlust - 9 min walk - 0.5 miles
  • Rijnstraat - 11 min walk - 0.6 miles
  • Amstelpark - 1 min drive - 1.6 miles
  • RAI Exhibition and Congress Centre - 2 min drive - 2.0 miles

Getting around

  • Amsterdam RAI Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Amsterdam Airport Schiphol (AMS) - 17 min drive

Restaurants

  • ‪Alles Voor De Lunch - ‬13 min walk
  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪LEO's International Flavors Amsterdam - ‬10 min walk
  • ‪Ode aan de Amstel - ‬18 min walk

About this property

Mercure Amsterdam City

Mercure Amsterdam City offers 368 accommodations with laptop-compatible safes and espresso makers. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 368 guestrooms featuring refrigerators and espresso makers. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Amsterdam? This hotel has 9042 square feet (840 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Children aged 11 and younger eat free breakfast.
Onsite venue - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
L'Ambiance - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 34 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • L'Ambiance

Things to do

  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 9,042 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26.00 per person
  • Self parking fee: EUR 34 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CHLOE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, short walk to the metro station to get into the centre. Staff were friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shikhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh everyday! Easy and comfortable stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helped us recover luggage that was lost by the airline. They were awesome in contacting them
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Karla

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel very convenient for public transportation but the AC didn’t work very good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and the room was beautiful.
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Won

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were all friendly, but the hotel itself lacked charm. It seems they need to pay closer attention to the needs of their guests. Realistically speaking, it is on par with a 3-star hotel.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Staff & service
To far from city and no other restaurants in the near area.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cerys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel with lovely staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

CHANYANG

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities
Check in was slow but staff were nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amsterdam is always worth a trip...
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

SJCTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay :)

Great stay, nice and very helpful staff and clean rooms with good beds.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Vasudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and clean hotel for a week end trip with the family x
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lovely and clean hotel
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

IOANNIS

Liked: Cleanliness, property conditions & facilities, room comfort
Acceptable for the purpose of my stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff were great
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a nice quiet spot
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

J

Lovely waterfront hotel, great staff from front of house, bar, restaurant and rooms. Very comfortable room, great sleep. 10 minute walk to the metro straight into the central station.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice rooms
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Rizza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, room was very comfortable and modern.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
courteous
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to be
Stayed 3 nights in Aug 2024