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Get an overview of this hotel
Luxury hotel on the beach, with 3 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
On private beach
24-hour front desk
Multilingual staff

With a stay at Grand Oasis Tulum Riviera - All Inclusive in Akumal, you'll be within a 15-minute drive of Xel-Há Park and Akumal Beach. This luxury hotel is 3.6 mi (5.7 km) from Half Moon Bay and 8.1 mi (13.1 km) from Dos Ojos Cenote.

Make yourself at home in one of the 195 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, and housekeeping is provided on request.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This hotel also features concierge services, gift shops/newsstands, and a hair salon.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages Spoken

  • English

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Grand Oasis Tulum Riviera - All Inclusive

Carretera Federal Chetumal Km 251, Akumal, QROO 77780

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Hotel Amenities

Grand Oasis Tulum Riviera - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the cabanas (surcharge) and umbrellas for a relaxing day at the beach. At Grand Oasis Tulum Riviera - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 swim-up bars and 6 bars/lounges. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and a terrace. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in April 2023.

Grand Oasis Tulum Riviera - All Inclusive has designated areas for smoking.

  • Walkway to water
  • Daily
  • Waterslide
  • Children's games
  • Number of outdoor pools - 3
  • Elevator
  • Children's club
  • 24-hour front desk
  • Uncovered parking
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • On private beach
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 195
  • No accessible shuttle
  • Lifeguard on site
  • Number of accessible parking spaces 2
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Gravel flooring in public areas
  • Cobblestone flooring in public areas
  • Designated smoking areas (fines apply)
  • Front entrance ramp
  • Registration desk height (inches) - 52
  • Registration desk height (centimeters) - 132
  • Elevator door width (inches) - 40
  • Number of bars/lounges - 6
  • Elevator door width (centimeters) - 102
  • Number of poolside bars - 3
  • Full-service spa
  • Number of swim-up bars - 3
  • Beach umbrellas
  • Free breakfast
  • Spa treatment room(s)
  • Beach cabanas (surcharge)
  • Tours/ticket assistance
  • Free pool cabanas
  • Nature reserve
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Children's pool
  • Spa services on site
  • Trampoline
  • Number of restaurants - 6
  • Dock
  • Ballroom
  • Banquet hall
  • Reception hall
  • Beach towels
  • Wedding services
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas:

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Grand Oasis Tulum Riviera - All Inclusive offers 195 accommodations with safes and irons/ironing boards. This Akumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

  • Private bathroom
  • Iron/ironing board
  • In-room safe
  • Wireless internet access
  • Free WiFi
  • Number of bathrooms - 1
  • Free WiFi (limited) device count 1
  • Number of beds 1
  • Housekeeping on request
  • Lever door handles
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • WiFi speed 25+ Mbps

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.

Grand Oasis Tulum Riviera - All Inclusive has 6 restaurants on site.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails nearby
  • Snorkeling nearby

Spa Services

Kin Ha has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a security system and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and cash. For guests' safety, the property includes a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Security system

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

No gap period between guest stays

Hotel Names

  • Grand Oasis Tulum Riviera
  • Oasis Tulum Riviera Inclusive
  • Grand Oasis Tulum All Inclusive
  • Grand Oasis Tulum Riviera All Inclusive
  • Grand Oasis Tulum Riviera - All Inclusive Hotel
  • Grand Oasis Tulum Riviera - All Inclusive Akumal
  • Grand Oasis Tulum Riviera - All Inclusive Hotel Akumal

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Free in-room WiFi has a 1-device limit.

Cashless payment methods are available for all transactions.

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