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Hotel Club del Sol Acapulco by NG Hoteles

Property class: 3

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Photo gallery for Hotel Club del Sol Acapulco by NG Hoteles

A swimming pool with lounge chairs and palm trees.
A covered outdoor seating area with wicker furniture, stone pillars, and a checkered floor.
A checkered floor leading to a staircase, a thatched roof, hanging baskets, and a mural of a face.
A spacious indoor area with checkered flooring, multiple seating arrangements, and decorative plants.
An indoor dining area with a checkered floor, tables, and chairs.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670
  • Place, Condesa Beach
    ‪5 min walk‬
  • Place, Diana the Huntress
    ‪8 min walk‬
  • Place, Parque Papagayo
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪52 min drive‬

Room options

View all photos for Room Standard with Pool View

In-room safe, bed sheets

Room Standard with Pool View

  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with a bathroom, a bed, and a nightstand.

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room, 2 Double Beds

A room with two beds, a small table, and a chair.

Economy Room, 2 Double Beds

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

A hotel room with two beds, a small dining table, and a TV.

Superior Room, 2 Double Beds, Balcony

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room, 2 Double Beds

A room with two beds, a small table, and a chair.

Economy Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

A room with two beds, a round table, and a chair.

Standard Room, 2 Double Beds, Balcony

  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is $117
Aug 30 - Aug 31
Total with taxes and fees
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About the neighborhood

Acapulco

With a stay at Hotel Club del Sol Acapulco by NG Hoteles in Acapulco (Costera Acapulco), you'll be steps from Plaza Bahia and 5 minutes by foot from Condesa Beach. .This hotel is 0.3 mi (0.5 km) from Galerías Acapulco and 0.6 mi (0.9 km) from Diana the Huntress.

What's nearby

  • Diana Galleries Mall - 5 min walk - 0.3 miles
  • Condesa Beach - 5 min walk - 0.3 miles
  • Diana the Huntress - 8 min walk - 0.5 miles
  • Parque Papagayo - 10 min walk - 0.6 miles
  • Papagayo Beach - 14 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

Restaurants

  • ‪Sanborns Café - ‬2 min walk
  • ‪La Casa de los Abuelos Galerias Diana - ‬6 min walk
  • ‪Helados Santa Clara - ‬3 min walk
  • ‪El Plebe Alegre - ‬11 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Hotel Club del Sol Acapulco by NG Hoteles

Hotel Club del Sol Acapulco by NG Hoteles offers 200 accommodations with safes and ceiling fans. Televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
3 outdoor swimming pools are on site.
Make yourself at home in one of the 200 guestrooms. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:30 AM.
Onsite venue - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All inclusive details

All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (MXN 100 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 100 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Ceiling fan
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 300
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 100 for children
  • Uncovered self parking fee: MXN 100 per day (in/out privileges)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Hotel Club del Sol Acapulco by NG Hoteles Reviews

Reviews

6.0
Rating 10 - Excellent. 144 out of 785 reviews
Rating 8 - Good. 166 out of 785 reviews
Rating 6 - Okay. 151 out of 785 reviews
Rating 4 - Poor. 134 out of 785 reviews
Rating 2 - Terrible. 190 out of 785 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, amenities
Clean Room, Excellent Staff, Clean Pools. Even this Hotel is still being re-constructed from OTIS HURRICANE, Staff is very kind. Rooms not 5 stars but very clean.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que sea petfriendly
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

José Baudelio

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fraud , no clean no ac, no elevator, the hotel has miserable conditions to operate the online pictures is total fraud
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Edgar

Liked: Staff & service
No
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rafael

Liked: Amenities
That propety was ok
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Felipe

-
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed stay

The entire hotel was pretty rundown, hallways had water dripping from the ceiling. It might have been nice at one time, but not anymore Staff was nice.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

HECTOR

Liked: Cleanliness
Disliked: Amenities
.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Dario

Disliked: Cleanliness, amenities, property conditions & facilities
Poor room cleanness, mold on restroom, balcón door was inoperable, bubble gum on elevators’ walls. Staff was friendly enough to find me another rooms (I booked 2 rooms), the same night I arrived. I’ve ti leave early die ti the fact that AC was. Not cooling enough. I’m positive Expedia will do better homework next time, before listing facilities that represent them better.
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Francisco

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Place was good overall , they do need to work on floor tile and AC’s are bad. I couldn’t sleep all night due to it. I notify front desk but I was ignored.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Hal

Disliked: Cleanliness, staff & service, amenities
Horrible disgusting room. No toilet seat. Shower curtain looked like it was from a horror film. A chunk of counter was missing showing concrete, Elevators were broken too. I left. Staff were horrible and Hotel.com left us stranded. Stay away from this hotel and if you expect to be protected by this platform forget that too
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

William

Liked: Amenities, property conditions & facilities
I understand the hotel is recovering from the hurricane…for that, I expected to tolerate the poor condition of the hotel. The staff however were some of the worst. Our room was not ready until 4:30. Dozens of people left waiting for rooms and staff didn’t even apologize. We asked for a 1.5 hour late check out and we were laughed at.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Emmanuel González

Disliked: Cleanliness, amenities, property conditions & facilities
When going for check in the staff was unpleasant and the wait time was very long. The room was neglected. Bed sheets were very dirty. In the shower, previous visitors left their used soap and were never removed by the staff when preparing the room. There were more than two soaps on the shower wall. I slept without covering because the bed sheets were stained and smelled really bad.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

sandy

Disliked: Cleanliness, amenities, property conditions & facilities
Property is not as decried, towels, bedding was dirty, old and smelly. Mildew on shower, shower curtain. Hallways have holes and mildew. This property has a great location. Hopefully Expedia update the pictures and lower the price. This was a big led down. I was catfish by Expedia and this hotel. I got pictures to prove it.
Stayed 5 nights in Jul 2025
Verified review

2/10 Terrible

Alejandra

Disliked: Cleanliness, amenities, property conditions & facilities
I feel ripped off , I couldn’t stay a this hotel , I feel that the photos online were deceiving. Reality was that this hotel was not what was shown in the pictures, the hotel was literally falling apart, the rooms had broken windows, no covers on the beds, total unsanitary and neglected premises. I tried getting a refund but was told by staff that there was nothing they could do. I want a refund, ended un getting a different hotel. All 5 rooms that I got were dirty , had ripped towels and broken windows, this property should not be listed on Expedia.
Broken windows
Broken windows
Dirty showers
Stucture damage
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unhealthy, not safe, a lot of moho odor, showing walls interior/exterior damaged, wall with big holes, floors without illumination (obscure) with tiles broken, electrical wiring exposed, ascensor not functioning, A/C not working, dirty bed clothing with red stains, dusty courtains. Receptionists with lack of good manbers. Room was rejected/refused due to unsafe and unhealthy conditions. We do have pictures to support statement.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Gerardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tengo años viniendo a este hotel idealmente. Por más que se le quiera ayudar. Ya no se puede. Ya está muy muy viejo. No le dan mantenimiento en nada. Hay muchos pedazos del hotel que las habitaciones están cerradas y abandonadas. Hay pedazos donde se ve que les ha apegado. Los temblores y mejor prefieren cerrarlo a ponerle tantita pintura. Ya está muy viejo. Le falta mucho mantenimiento
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Leonel

Liked: Staff & service
El aire acondicionado no enfría, los elevadores no funcionan, la habitación muy descuidada en general.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super serca
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Maciel Angelica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en muy malas condiciones en cuanto a mantenimiento y limpieza, sábanas sucias regadera con sarro, sanitario roto, aire acondicionado no sirve el aroma en habitaciones es a humedad, las albercas muy sucias, haces reporte y no te dan solución
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Marylu

Disliked: Cleanliness, property conditions & facilities
Las condiciones del hotel eran pésimas
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Josseline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ese hotel está de miedo, huele a orines y se está cayendo la construcción, el estacionamiento parece basurero y el restaurante peor que un congal jajaja huyaaaaan!!!!!
Stayed 1 night in May 2026

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