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HS HOTSSON Smart Acapulco

Star Rating
3.5 out of 5

Information

Reviews

4.1 / 5Very Good
1,448 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Plaza Bahia
    2 min walk
  • Popular Location
    Condesa Beach
    4 min walk
  • Popular Location
    Diana the Huntress
    7 min walk
  • Airport
    Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    17 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Room Standard With Partial Sea View

    Room Amenities

    • Partial sea view
    More details
  • Room Standard With Partial Sea View

    Room Amenities

    • Partial sea view
    More details
  • Junior Suite, 1 King Bed, Balcony, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite Junior With Partial Sea View

    Room Amenities

    • Partial sea view
    More details
  • Suite Junior With Partial Sea View

    Room Amenities

    • Partial sea view
    More details
  • Suite, 1 King Bed, Balcony, Bay View

    Room Amenities

    • Bay view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite With Sea View

    Room Amenities

    • Sea view
    More details
  • Senior Suite, 1 King Bed, Jetted Tub

    Room Amenities

    • Bay view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite Master With Sea View

    Room Amenities

    • Sea view
    More details
  • Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed and 2 Double Beds
    More details
  • Suite Presidential With Panoramic View

    More details

About this area

Acapulco

HS HOTSSON Smart Acapulco is located on the beach and in a walkable area with good shopping. Gran Plaza Shopping Mall and La Isla Shopping Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Condesa Beach and Icacos Beach. El Rollo Acapulco and Barco Palao are also worth visiting.

What's nearby

  • Popular Location
    Plaza Bahia - 2 min walk
  • Popular Location
    Condesa Beach - 4 min walk
  • Popular Location
    Diana the Huntress - 7 min walk
  • Popular Location
    Gran Plaza Shopping Mall - 9 min walk
  • Popular Location
    Papagayo Beach - 14 min walk

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 17 min drive

Restaurants

  • NUDE AT THE BEACH – Ocean-view restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner on select days.
  • Los Caracoles – Poolside restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner on select days.
  • Pagliacci – Ocean-view theme restaurant with a bar offering Italian cuisine. Serves dinner on select days. Reservations required.
  • LOS ARCOS – Ocean-view theme restaurant with a bar offering Mexican cuisine. Serves lunch on select days. Reservations required.

About this property

HS HOTSSON Smart Acapulco

At HS HOTSSON Smart Acapulco, hit the beach, dine onsite at NUDE AT THE BEACH, or enjoy a drink at one of the hotel's 2 bars/lounges. All 506 rooms offer free WiFi, balconies, and cable TV. Other amenities available to guests include room service, hair dryers, and safes.

Policies

Check-in

Check-in between 3 PM - 6 AM
Express check-in
Minimum check-in age - 18

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 295 for adults and MXN 149 for children (approximately)
  • Self parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Outside food and drink are not permitted on the premises. For more details, please contact the property using the information on the reservation confirmation received after booking.

Property is also known as

  • Gran Plaza Acapulco
  • HS HOTSSON Smart Acapulco Hotel
  • Crowne Plaza Hotel Acapulco
  • HS HOTSSON Smart Hotel
  • Crowne Plaza Acapulco Hotel Acapulco
  • HS HOTSSON Smart
  • HS HOTSSON Smart Acapulco Hotel
  • HS HOTSSON Smart Acapulco Acapulco
  • HS HOTSSON Smart Acapulco Hotel Acapulco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: MXN 120 per night
  • Valet parking: MXN 120 per night
  • Limited parking spaces
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 295 for adults and MXN 149 for children
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Children's pool

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (9483 square feet)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Activities

  • Bicycle rentals
  • Boat tours
  • Golfing
  • Hiking/biking trails
  • Parasailing
  • Surfing/boogie boarding
  • Water skiing
  • Ziplining

Where to eat

  • NUDE AT THE BEACH – Ocean-view restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner on select days.
  • Los Caracoles – Poolside restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner on select days.
  • Pagliacci – Ocean-view theme restaurant with a bar offering Italian cuisine. Serves dinner on select days. Reservations required.
  • LOS ARCOS – Ocean-view theme restaurant with a bar offering Mexican cuisine. Serves lunch on select days. Reservations required.
4.1

Very Good

5 - Excellent
558
4 - Good
567
3 - Okay
223
2 - Mediocre
64
1 - Poor
36
4.2
Cleanliness
4.1
Service and Staff
4.1
Amenities
3.9
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 4 nights in Jul 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

2/5

This traveler didn’t leave comments with their review
Stayed 4 nights in Jun 2019

5/5 Excellent

You don't have to worry about anything. Everything you need is right there.

Stayed 6 nights in Jun 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 4 nights in Jun 2019

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