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Copacabana Beach Hotel Acapulco

Property class: 3.5

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Photo gallery for Copacabana Beach Hotel Acapulco

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Poolside bar
Front of property
Poolside bar
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is $99
$83 nightly
$99 total
Total with taxes and fees
May 14 - May 15

Explore the area

View in a map
Tabachines No 2 y 3 Frac Club Deportivo, Acapulco, GRO, 39690
  • Place, Acapulco Golf Club
    ‪3 min walk‬
  • Place, El Rollo Acapulco
    ‪8 min walk‬
  • Place, Icacos Beach
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Partial Ocean View

Standard Double Room, 2 Double Beds, Partial Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds, Partial Ocean View

7.4 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed, Ocean View

Junior Double Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Junior Double Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Junior Double Room, 2 Double Beds, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Junior Double Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Sea View

Standard Double Room, 2 Double Beds, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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May 5 - May 6
Total with taxes and fees
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About the neighborhood

Acapulco

Located in Acapulco (Costera Acapulco), Copacabana Beach Hotel Acapulco is within a 5-minute drive of Diana the Huntress and Icacos Beach. .This beach hotel is 1.7 mi (2.7 km) from Condesa Beach and 2.2 mi (3.5 km) from Parque Papagayo.

What's nearby

  • Acapulco Golf Club - 3 min walk - 0.2 miles
  • El Rollo Acapulco - 8 min walk - 0.5 miles
  • Icacos Beach - 8 min walk - 0.5 miles
  • Diana the Huntress - 10 min drive - 1.7 miles
  • Condesa Beach - 13 min drive - 1.7 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬7 min walk
  • ‪La Casa de los Abuelos - ‬7 min walk
  • ‪El Jaguar - ‬6 min walk
  • ‪Sushi Factor - ‬6 min walk
  • ‪Pizza Hut - ‬7 min walk

About this property

Copacabana Beach Hotel Acapulco

Copacabana Beach Hotel Acapulco offers 431 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 431 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Las Olas, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Acapulco? This hotel has 7738 square feet (719 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Las Olas - This poolside buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Bahía - This beachfront buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Las Palmas - This sports bar serves dinner only. Happy hour is offered. Open daily.
Las Margaritas - Onsite bar. Open daily.
Coco Loco - This bar is located by the pool. Open daily.

All inclusive details

All-inclusive room rates at Copacabana Beach Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MXN 210 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 450 to 450 for adults and MXN 290 to 290 for children
  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bahía
  • Coco Loco
  • Las Margaritas
  • Las Olas
  • Las Palmas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,738 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 290 to 290 for children
  • Covered self parking fee: MXN 210 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 53890054

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gamma Acapulco Copacabana
Copacabana Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel
Copacabana Beach Hotel Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel Acapulco

Copacabana Beach Hotel Acapulco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Alizee

Traveled with family
Disliked: Amenities, property conditions & facilities
La atención fue nula
Stayed 1 night in Jan 2026

10/10 Excellent

Doug

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes very good experience with cleanliness and staff.
Stayed 1 night in Jan 2026

8/10 Good

Axel Alejandro, REDMOND

Stayed 2 nights in Jan 2026

10/10 Excellent

Doug

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless. The staff were pleasant and tried their best if they could not converse 100% in English.
Stayed 1 night in Jan 2026

10/10 Excellent

gabriel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from the security in the beachfront to the hotel manager Julio all the staff members were very friendly helpful and welcoming I felt like I was at home whoever is training the staff is doing an amazing job
Stayed 5 nights in Dec 2025

8/10 Good

Erika

Stayed 2 nights in Jan 2026

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff ana amenities, only complain and please update that YOUR RESERVATION DOESN'T INCLUDE PARKING SPOT. That's not an issue by itself but they advertise it as Park available and it's under demand, if you're going on vacation season then take this into account, also elevator and pool can get crowded.
Stayed 1 night in Dec 2025

10/10 Excellent

Emil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel right on the beach, friendly staff and very good buffet restaurant. The New Year fireworks are spectacular. You need to be on 17th or 18th floor in the North wing of the hotel for the best view. There are two good restaurants on the beach but they hate credit cards!!! Read more about Acapulco security!
Stayed 8 nights in Dec 2025

2/10 Terrible

Estela

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Ernesto, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our vacation.
Stayed 2 nights in Dec 2025

4/10 Poor

miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

8/10 Good

Marcelo

Stayed 2 nights in Nov 2025

8/10 Good

Carlos

Liked: Cleanliness
Stayed 2 nights in Nov 2025

8/10 Good

Hector

Stayed 5 nights in Oct 2025

8/10 Good

Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones pueden ser un poco ruidosas, ya que tienen puertas de conexión, y se escucha lo de los huéspedes de a lado. El estacionamiento está ubicado en otro lugar y tienes que caminar unos minutos para llegar ahí, y dado que está en remodelación todo alrededor, esto no es cómodo y está muy sucio a los alrededores. Fuera de eso, está práctico el hotel y tiene buen tramo de playa. La comida que no es del todo incluido, está rica.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than expected. Would definitely book again
Stayed 6 nights in Oct 2025

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent staff services. Friendly and attentive. Hotel meals were very good. I enjoyed the breakfast and the dinner options which included freshly grilled pork chops.
Stayed 4 nights in Jul 2025

4/10 Poor

Luis Alfredo

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jerry C., Bedford

Liked: Staff & service
I have traveled to Acapulco several times in my opinion this hotel needs to have a better type of amenities. The hotel is already outdated for sure. Parking is horrible and the area is located. This is no prime to walk around outside the overall condition of the hotel, the rooms tend to be With lack of maintenance and to be honest if I had another choice to come back, I’ll come back to other places there is crowded service is lacking and waitresses. They’re super big. They’re very friendly and everything but they’re super busy so it’s under staff not a place for you to enjoy. It’s a place for you just to sit down and just see a lot of people a lot of crowd Swimming pool is super crowded. It’s not worth the money. It’s not worth the time in my opinion.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very clean
Stayed 2 nights in Aug 2025

4/10 Poor

Xavier

Liked: Cleanliness
Disliked: Staff & service
The buffet food for all inclusive was not that appetizing. Same food every day just mix differently no variety. Food seemed old. Bed was comfortable. Room was great Internet access was good. Transportation taxes were outside rooms. Do not have telephones. You have to text them. No room service children everywhere peeing in the pools Out of control unavailable. The gym was unavailable due to construction. There’s no ATM in the lobby so we have to go out into the unsafe area to get money. Nobody speaks English. If I didn’t have a translator with me I would’ve been lost and nobody would’ve understood me. This is great for Spanish-speaking people Who have kids who don’t mind a lower class of vacation.
Stayed 4 nights in Aug 2025

8/10 Good

Omar

Stayed 3 nights in Aug 2025