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Hotel Bali-Hai Acapulco

Property class: 2

Choose dates to view prices

Photo gallery for Hotel Bali-Hai Acapulco

A resort pool area with lounge chairs and palm trees.
A hotel room with two beds, a sofa, a bathroom with a mirror, and a view of greenery outside.
A hotel with a large sign reading 'BALI-HAI HOTEL,' a modern architectural design, and a view of the surrounding area.
A multi-story hotel with red roofs, outdoor seating areas, and palm trees.
A hotel room with two beds, a sofa, a wooden side table, a mirror, and a window with curtains.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
The current price is $100
$84 nightly
$100 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪7 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Place, Parque Papagayo
    ‪12 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪52 min drive‬

Room options

View all photos for Quadruple Room Standard

WiFi (free), bed sheets

Quadruple Room Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Quadruple Room Superior

WiFi (free), bed sheets

Quadruple Room Superior

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

A hotel room with two beds, a sofa, a small table, and a chair.

Superior Room

7.6 out of 10
Good
(7 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a small table, two chairs, a wooden cross, and a wall-mounted light fixture.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(34 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Quadruple Room Standard

WiFi (free), bed sheets

Quadruple Room Standard

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Acapulco

Located in Acapulco (Costera Acapulco), Hotel Bali-Hai Acapulco is within a 10-minute walk of Condesa Beach and Diana the Huntress. .This hotel is 0.7 mi (1.1 km) from Parque Papagayo and 3.1 mi (4.9 km) from La Quebrada Cliffs.

What's nearby

  • Diana Galleries Mall - 3 min walk - 0.2 miles
  • Diana the Huntress - 7 min walk - 0.4 miles
  • Condesa Beach - 7 min walk - 0.4 miles
  • Parque Papagayo - 12 min walk - 0.7 miles
  • Papagayo Beach - 15 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 34 min drive

Restaurants

  • ‪Sanborns Café - ‬3 min walk
  • ‪La Casa de los Abuelos Galerias Diana - ‬4 min walk
  • ‪Helados Santa Clara - ‬1 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Tarascos - ‬1 min walk

About this property

Hotel Bali-Hai Acapulco

Hotel Bali-Hai Acapulco offers 121 air-conditioned accommodations with hair dryers. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a business center and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali Hai Hotel
Hotel Bali Hai Acapulco
Hotel Bali-Hai Acapulco Hotel
Hotel Bali-Hai Acapulco Acapulco
Hotel Bali-Hai Acapulco Hotel Acapulco

Hotel Bali-Hai Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 168 out of 495 reviews
Rating 8 - Good. 145 out of 495 reviews
Rating 6 - Okay. 105 out of 495 reviews
Rating 4 - Poor. 50 out of 495 reviews
Rating 2 - Terrible. 27 out of 495 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Francisco J

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and I love to stay there, everything was great, thank you.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice location close to the beach.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, safe, amazing pool and great pool bar
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

zully

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a good area
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place clean and verry peceful
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

MariaIdolina

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 1 night in May 2025
Verified review

6/10 Okay

Oscar

Disliked: Staff & service, amenities, property conditions & facilities
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Mijail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, bell men was new so it’s ok
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay at the hotel. Very clean room, nice staff, pool is very pretty and clean. The bar is a fun place to hang out. We were lucky enough that they had live music the night that we stayed. I would go back to the Bali Hai. The amount I paid for the night was the same as Expedia advertised unlike some other hotels
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to renew their bathrooms
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Rosa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Carina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Karl

Liked: Staff & service, amenities
Disliked: Cleanliness
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sólo quiero comentar que el personal de recepción no tiene un control de atención al cliente. El check in era a las 3 de la tarde y me entregaron la habitación 85 minutos más tarde. La perilla de la puerta del baño ya se está cayendo. Hubo un día que el personal de limpieza no pasó a la habitación. De ahí en fuera todo estuvo excelente 👌
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Asminda

Disliked: Cleanliness, amenities
El hotel tiene buena ubicación, pero carece de buenos servicios, uno tan elemental como wifi
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“La propiedad me pareció muy limpia y cómoda. El personal fue amable y atento en todo momento. Me gustó mucho la alberca y el aire acondicionado funcionó muy bien. Como punto a mejorar, solo sugeriría revisar que la habitación esté lista antes del check-in.”
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Raul javier

Disliked: Amenities, property conditions & facilities
La habitación estaba descuidada!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sully

Liked: Cleanliness, amenities
Esta bien pero si llegas antes no te resguardan el equipaje
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Es una buena opción, precios acorde a lo q ofrece el hotel, biena atención del personal, limpio, y lugares cerca para comer, oxxos, 3b
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities
Súper servicio todo listo todo en orden recomendable
Stayed 3 nights in Mar 2026