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Neues Schloss Privat Hotel Zurich, Autograph Collection

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Superior Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk
Exterior
Food and drink
Breakfast, lunch and dinner served
Suite, 1 Bedroom, Corner (Balcony) | Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is $483
$457 nightly
$483 total
Total with taxes and fees
Jul 19 - Jul 20

Explore the area

View in a map
Stockerstrasse 17, Zürich, ZH, 8002
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Place, Paradeplatz
    ‪6 min walk‬
  • Place, Fraumuenster
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Terrace

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Terrace

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Corner (Balcony)

Suite, 1 Bedroom, Corner (Balcony) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Corner (Balcony)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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4.5 out of 5, Wonderful, 1,002 reviews
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Total with taxes and fees
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About the neighborhood

Zürich

With a stay at Neues Schloss Privat Hotel Zurich, Autograph Collection, you'll be centrally located in Zürich, steps from Tonhalle Zurich and within a 10-minute walk of FIFA World Football Museum. .This luxury hotel is 0.3 mi (0.5 km) from Buerkliplatz and 0.4 mi (0.6 km) from Bahnhofstrasse.

What's nearby

  • FIFA World Football Museum - 5 min walk - 0.3 miles
  • Bahnhofstrasse - 5 min walk - 0.3 miles
  • Paradeplatz - 6 min walk - 0.4 miles
  • Fraumuenster - 8 min walk - 0.5 miles
  • Lindenhof - 11 min walk - 0.6 miles

Getting around

  • Stockerstrasse Tram Stop - 4 min walk
  • Zürich Limmatquai Station - 15 min walk
  • Zurich Airport (ZRH) - 32 min drive

Restaurants

  • ‪The Lobby Lounge - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Parkhuus - ‬2 min walk
  • ‪HEIDI & TELL Co. - ‬4 min walk
  • ‪Bar Nocciolina - ‬5 min walk

About this property

Neues Schloss Privat Hotel Zurich, Autograph Collection

Neues Schloss Privat Hotel Zurich, Autograph Collection offers 57 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Zürich hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Fitnesspark & Wellness Stockerhof. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 57 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Satisfy your appetite for lunch or dinner at Castellan´s, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zürich? This hotel has 409 square feet (38 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Castellan´s - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (CHF 42 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castellan´s

Things to do

  • Full-service spa

Family friendly

  • In-room crib
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 409 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1930
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 42 per person
  • Valet parking fee: CHF 42 per day
  • Pet fee: CHF 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hotel Neues Schloss Zürich
Neues Hotel Zürich
Neues Schloss Hotel Zürich
Neues Schloss Zürich
Neues Schloss Zürich Hotel
Schloss Zürich
Sheraton Schloss Hotel Zürich
Sheraton Zürich Neues Schloss Hotel
Sheraton Zürich Neues Schloss Hotel Zurich
Zürich Schloss
Sheraton Zürich Neues Schloss Zurich
Sheraton Zürich Neues Schloss
zürich Sheraton
Sheraton zürich
Sheraton Zurich
Sheraton Neues Schloss Hotel
Sheraton Neues Schloss
Sheraton Zürich Neues Schloss Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Zürich

Neues Schloss Privat Hotel Zurich, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 348 reviews
Rating 8 - Good. 120 out of 348 reviews
Rating 6 - Okay. 38 out of 348 reviews
Rating 4 - Poor. 13 out of 348 reviews
Rating 2 - Terrible. 6 out of 348 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Zantae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome and great staff and service!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

JNS

Liked: Cleanliness, staff & service, amenities
Good morning, I stayed at the hotel from the 25th to the 29th and would like to thank you for the excellent stay. At check-out, a payment of CHF 105.50 was made; however, I did not receive the receipt. Could you please send it to me? For your reference, here are the booking details: Hotels.com itinerary: 72069838315572 Guest name: Antoine Abouhamad Thank you in advance for your assistance. Kind regards, Antoine Abouhamad
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Navdeep

Liked: Cleanliness, property conditions & facilities
One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Todd

Liked: Cleanliness, staff & service

Good location No AC

Staff was good Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning Room would not go below 22 C
Stayed 5 nights in Jul 2023
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poor Quality Hotel, Stay Away from this One

Stay Away from this hotel. This is at best a 3.5-star hotel, not the 5-star listed here. There is no air conditioning to speak of, rooms were at best at 27 degrees C at night. The staff is wonderfully polite though, but would be good if they would not lie about not being able to fix the air conditioning and rooms not being ready -- when the rooms actually were ready. Overall, a poor quality hotel and no reason to stay here if you have other choices.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Odilon

Liked: Staff & service

Cheiro ruim no quarto

Bom atendimento, porém o quarto tinha um cheiro horrível entranhado no tapete, velho, precisando trocar. Box minúsculo. Muito fraco para ser 5 estrelas.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
会議室のサービスも素晴らしかった。また利用したいです。
Stayed 3 nights in May 2024
Verified

6/10 Okay

Manuel

Liked: Cleanliness, room comfort
Extremamente decepcionado, Na chegada o quarto não estava disponível e pedi um late checkout de 1:00 horas e apesar do hotel não estar lotado foi negado. Falta de gentileza total!!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Burghard

Liked: Cleanliness, property conditions & facilities

Le Château

Déja pas de service porter / voiturier etc à l’arrivée 20h, room 2 lits réserve par erreur, changement en king en downgrading de 21 â 15m2 sans récompense ni geste commercial. Pour le service il y a mieux pas loin. Si non, placement idéal pour tout activité. Parking sur place(!) et excellent petit déjeuner.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, near the lake. The people working at the hotel were great. I recommend it.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo em Zurich

Muito boa localização, staff muito atencioso e sempre pronto para recomendar e orientar o hospede
Stayed 1 night in Apr 2022
Verified

4/10 Poor

abdulrahman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modernes Stadthotel Nähe Tonhalle und See

Freundliches Personal, sehr aufmerksam. Komfortables Zimmer, sehr gute Lage unmittelbar bei Tonhalle und Kongresshaus, ruhig.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Magnifique hôtel, calme, chambre agréable et spacieuse. La literie était parfaite et le personnel au petit soin.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trotz des schwierigen Kontextes -Corona- wunderschöne Tage in Zürich gehabt. Das Zimmer war großzügig, für 3 Personen in Ordnung. Es hat an nichts gefehlt.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice service but rooms need help

The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a great location

Nice stay with friendly staff, always happy to give directions or recommend restaurants. Location is great with easy access to shops and restaurants, and just a short stroll away from the lake.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Dr. Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق جيد ولكن يعاب علية صغر الغرف وعدم تنوع الفطور
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Alfredo.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Com uma no localização, logo na chegada você é recebido por funcionários solícitos e sorridentes, prontos para ajudar. Os quartos limpos possuem várias tomadas. O café da manhã é impecável, contando com um atendimento excelente (no segundo dia o garçom lembra suas preferências). O único viés é o preço do estacionamento (CH 45,00 por noite), mas isso não é uma exclusividade do Hotel, a cidade inteira é assim.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
We booked a junior suite. The room was clean and comfortable enough but we were surprised to find the furniture and the bed head in a very worn and tatty condition. This is unacceptable at any price but at CHF620 per night is very poor. We won’t return.
Stayed 1 night in Oct 2019