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La Réserve Eden au Lac Zurich

5.0 star property

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Photo gallery for La Réserve Eden au Lac Zurich

Exterior
Premier Room, Terrace | Terrace/patio
Premier Room, Terrace | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Rooftop terrace
Room, Balcony (Prestige) | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Utoquai 45, Zürich, ZH, 8008
  • Place, Zürich Opera House
    ‪5 min walk‬
  • Place, Lakeside Promenade
    ‪6 min walk‬
  • Place, Bahnhofstrasse
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Premier Room, Terrace

Premier Room, Terrace | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premier Room, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Eden Suite

Eden Suite | View from room

Eden Suite

  • Lake view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Balcony (Prestige)

Room, Balcony (Prestige) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room, Balcony (Prestige)

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Lake View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, Lake View

  • Lake view
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Corner

Room, Corner | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Room, Lake View

Room, Lake View | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room, Lake View

  • Lake view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Room amenity

Deluxe Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Zürich

With a stay at La Réserve Eden au Lac Zurich, you'll be centrally located in Zürich, within a 5-minute drive of Bahnhofstrasse and Swiss National Museum. .This family-friendly hotel is 1.4 mi (2.2 km) from ETH Zurich and 1.5 mi (2.4 km) from Lindenhof.

What's nearby

  • Zürich Opera House - 5 min walk - 0.3 miles
  • Lakeside Promenade - 6 min walk - 0.4 miles
  • Bahnhofstrasse - 9 min walk - 0.5 miles
  • Grossmuenster - 11 min walk - 0.6 miles
  • Lindenhof - 15 min walk - 0.8 miles

Getting around

  • Kreuzstrasse Tram Stop - 3 min walk
  • Zürich Limmatquai Station - 15 min walk
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪Babus - ‬5 min walk
  • ‪Co Chin Chin - ‬5 min walk
  • ‪tibits NZZ Bistro - ‬4 min walk
  • ‪MAME Seefeld - ‬4 min walk
  • ‪Pumpstation - ‬3 min walk

About this property

La Réserve Eden au Lac Zurich

La Réserve Eden au Lac Zurich offers 40 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 40 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Eden Kitchen and Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Eden Kitchen and Bar - This restaurant serves breakfast, lunch, dinner, and light fare.
La Muña - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
La Muña Terrace - This rooftop bar serves light fare only. Open daily.
Eden Kitchen and Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

La Réserve Eden au Lac Zurich is listed in the 2020 Condé Nast Traveler Hot List.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (CHF 35 per night)
  • Secured, uncovered valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 to 89 for adults and CHF 29 to 89 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Kitchen and Bar
  • Eden Kitchen and Bar
  • La Muña
  • La Muña Terrace

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Winery release events

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a lake
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1909
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CHF 29 to 89 for adults, and CHF 29 to 89 for children
  • Uncovered self parking fee: CHF 35.00 per night (in/out privileges)
  • Uncovered valet parking fee: CHF 35.00 per night
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Eden Au
Eden Au Lac
Eden au Lac Hotel Zürich
Eden Au Lac Zurich
Hotel Eden Au Lac Zurich
Eden au Lac Hotel Zurich
Eden Au Lac zürich
La Reserve Eden Au Lac Zurich
La Réserve Eden au Lac Zurich Hotel
La Réserve Eden au Lac Zurich Zürich
La Réserve Eden au Lac Zurich Hotel Zürich

La Réserve Eden au Lac Zurich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 65 reviews
Rating 8 - Good. 7 out of 65 reviews
Rating 6 - Okay. 2 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Very upscale design. Staff very friendly. Rooftop restaurant is terrific.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kim

Liked: Amenities
Excellent hotel, very attentive staff. Room was spacious, lovely view of the lake, with a balcony to sit out on & enjoy a drink. Half bottle of champagne and chocolates on arrival in room was a lovely surprise. Both Eden Kitchen & La Muña dinning was of a very high standard.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel with exceptional client service . Would strongly recommend
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Mei Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the city center by the Zurich lake, this hotel is very meticulous, preparing almost everything in the room to bring more convenience to all people who travel abroad. It's one of my favorite hotel. Good service, Great food and Convenient.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Cami

Liked: Cleanliness, amenities, property conditions & facilities
Stylish, spacious, comfortable room. Great view of the lake. Fantastic location. Very welcoming warm staff, very helpful. Nice welcoming gift delivered to room. Chic hotel and staff. Construction was taking place down the road. Somewhat noisy at times outside. I was shocked at how inside none of the noise could be heard. Inside the hotel I immediately felt relaxed and pleased at the atmosphere. In our room as well could not here any external noise. Surprisingly fantastic. I hated to leave, we were very comfortable in our beautiful room. Lobby warm, elegant design.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must stay at this hotel as it is one of the only hotels that caters for all and gives more. I travel a lot and it is one of the best hotels I have ever stayed at and it simply is amazing !!! Service , food , staff , and facilities are amazing and great location and amazing view of the river. When in Zurich I will always stay here as it is wonderful in every way and they absolutely do everything possible to please clients. Amazing !!!
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Reem

Liked: Amenities
It’s mediocre luxury at best. The rooms are the smallest cubicles I’ve seen in my life and facing a wall of a nearby building. I paid over 1100 CHF for a night for what felt at best a prison cell. There was no walking space between wall and bed that I bumped into the TV! When I even asked the receptionist about the rooms and all they were unapologetic. The breakfast was lovely and facing nice views. The only thing redeeming the place is that it’s facing the lake and is greatly located in the walkable part of Zurich.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topp
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Top Hotel in Zürich und sehr gute Gastronomie
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Liliana

Liked: Amenities, property conditions & facilities
Wir waren drei Tage in diesem Hotel und hatten einen wunderschönen, luxuriösen Aufenthalt. Das Personal war sehr freundlich und hilfsbereit und das Essen köstlich. Zudem hat man die Möglichkeit im gegenüberliegenden See kostenfrei baden zu können. Einfach top!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Dayamis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hulppea rantaparatiisi, kympin näköala järvelle

Erittäin mukava henkilökunta ja ylipäätänsä kokemus. Hulppeat maisemat järvelle ja bonuksena uimapaikka heti vastapäätä, jonne voi kipaista kylpytakeissa huoneesta. Hotelli panosti meidän viihtyvyyteen; ei kertaakaan tullut sellaista joistakin Helsingin nk. "luksushotelleista" tuttua fiilistä, että asiakkaat ovat pakollinen rasite joita täytyy sietää. Virheetön kokemus kaiken kaikkiaan, ja Zurich tietenkin omaa luokkaansa kaupunkina (Mikkeli tuli mieleen, mutta yksin omaan hyvällä tavalla).
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were extraordinary. Were very helpful and endearin. The doormen were equally helpful.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Adolfo J T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Incrível
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel Service parfait Resto incroyable
Stayed 1 night in Nov 2021
Verified

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate very much the overall ambience and decor, really first class, and the truly excelent restaurant on the sixth floor. We were disappointed that our room was not ready at 3PM. For a hotel of this class this is not acceptable.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Emmanouil

Liked: Cleanliness
Disliked: Staff & service
Terrible customer service appalling attitude. The smallest room I have ever been in a hotel. The hotel made the most ridiculous suggestions to me. Unlike any five star hotel I have ever stay. They are always right no customer service, lack of commerciality. It’s a disgrace for La Reserve. Do not think it has anything to do with any other hotel of the group. The building and the renovation is to exacting standards.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait Un hôtel impeccable joli service parfait Je vais dans tous les hôtels de la chaine et c est toujours parfait
Stayed 5 nights in Aug 2021
Verified

4/10 Poor

kimberly

Disliked: Staff & service

Not worth it

The staff made you feel like you were asking a favor. We asked for a 12:30/1:00 checkout and they said absolutely not with the same tone of displeasure. The curtains were broken in the bedroom. Turndown surface was sloppy.
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Boris

Liked: Cleanliness
Disliked: Staff & service
The hotel has been amazingly newly renovated, but the reception staffs are not very friendly, there is no smile , no warm welcome. They looked like we owed them a million. They do their job, but no friendly service. We stayed in the same hotel a few years ago. They were better than the new staffs. Especially the receptionist male staffs , not very friendly. It is not worthy for the expensive price.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reach at 5 pm , the rooms were ready and the staff told us that they were waiting for us . Staff are wonderful , concierge staff are amazing specially Kubilay Karaca , he helped and made even a daily plan for the site visits (Itinerary) The direct access to the lake is only on this hotel Location of the hotel is the best . I took the balcony room , I believe it was the best room on the hotel since we have a large balcony with direct view to the lake . We took our Breakfast daily on the room on the balcony . ( room number 42 ) Also we took another room for the children ( room 41 ) it was connected rooms with also a balcony but not direct view to the lake .
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

à répéter

Absolut einwandfrei. Sehr freundliches und hilfsbereites Personal.
Stayed 1 night in Jun 2021