The front desk staff are exceptionally nice and thoughtful, starting with being taken up to our room and showing us the facilities. Small boutique type hotel in an excellent location near old tow. Great walking area. Close to Old Town and the Central Train Station.
The room was fine. Clean, modern, comfortable, quiet, enough space for our 2 suitcases and to move around easily. Nice bathroom. Basic amenities: 1 glass (The spot for the 2nd glass empty the first day but replaced with next 2 cleaning staff on consecutive days), very basic towels that were poor quality so some fraying. The bath-mat was really shredding on the sides & I asked for a new one (and one new hand towel for same reason) when staff was in the room seeing to the AC. We were unable to cool our room down & asked the front desk how it worked. She came up to the room, saw the problem (no one had attached a hot air outflow hose, returned and fixed it. Impressive.
The included breakfast in the hotel restaurant was excellent. Lots to choose from.
One thing that would change the hotel from a 4 to a 5 star hotel for me is something simple. Replace the cheap, thin towels with good quality ones. The effect would be outstanding. The rest of the hotel & amenities are first class.
We would definitely recommend the Hotel St. Josef and we would definitely stay there again.