Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
King Room
Room with view
151 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types

Get an overview of this hotel
Upscale lakefront hotel, walk to Bahnhofstrasse

Popular property highlights

Free WiFi
24-hour business center
Smoke-free property
24-hour front desk
Multilingual staff

CitizenM Zürich is centrally located in Zürich, a 3-minute walk from Bahnhofstrasse and 6 minutes by foot from Paradeplatz. This upscale hotel is 0.7 mi (1.1 km) from Fraumuenster and 0.8 mi (1.3 km) from Helmhaus.

Make yourself at home in one of the 160 guestrooms featuring tablet computers and iPod docking stations. Your pillowtop bed comes with premium bedding. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a communal living room.

Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 5 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands.

CitizenM Zürich is a smoke-free property.

  • Library
  • Express check-in
  • Coworking spaces
  • Coffee/tea in common areas
  • Water dispenser
  • Art gallery on site
  • Elevator
  • Locally-owned & organized tours & activities
  • Number of bars/lounges - 1
  • Showcase for local artists
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Vegan menu options available
  • Express check-out
  • Meeting rooms
  • Year Built - 2019
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Free WiFi
  • Books
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Safe-deposit box at front desk
  • Number of meeting rooms - 5
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Gift shops or newsstand
  • Vegetarian breakfast available
  • Total number of rooms - 160
  • Television in common areas
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Multilingual staff
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German

Room Amenities

CitizenM Zürich offers 160 accommodations with tablet computers and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

  • Television
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Digital TV service
  • Free WiFi
  • Pillowtop mattress
  • TV size: 43
  • iPod docking station
  • Partially open bathroom
  • Rainfall showerhead
  • Hydromassage showerhead
  • Tablet computer
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Fan
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Toothbrush and toothpaste available on request
  • Number of days between towel changes: 3
  • Number of days between bed sheet changes: 3
  • Mobile key entry
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Nearby Things to Do

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No visitors or unregistered guests are allowed at the property after 11:30 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

One child stays free

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are not cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Water dispenser use by guests actively encouraged

Car not required

Long-term renters welcome

Security system

Property does not follow sanitization practices of any association

Staffed front desk

Property mobile app recommended for guests

Events/parties not allowed

Property mobile app name citizenM

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is not available to guests

Food service not has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Children stay free - maximum age 10

Guests are not provided with hand sanitizer

Social distancing measures are not in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow regional sanitization guidelines

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 27.00 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • citizenM Zürich Hotel Zürich
  • Hotel citizenM Zürich Zürich
  • Zürich citizenM Zürich Hotel
  • Hotel citizenM Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel Zürich

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

A car is not required for transportation to and from this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sorry, we seem to have had an issue loading our review content. Try again?