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Mercure Zürich City

4.0 star property

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Photo gallery for Mercure Zürich City

Exterior
Daily buffet breakfast (CHF 29 per person)
Exterior
Sauna, hot tub, steam room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
$149
$135 nightly
$149 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
Vulkanstrasse 108b, Zürich, 8048
  • Place, Swiss Life Arena
    ‪6 min walk‬
  • Place, Hardturm
    ‪19 min walk‬
  • Place, Letzigrund Stadium
    ‪3 min drive‬
  • Airport, Zürich (ZRH)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed
  • City view

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed
  • City view

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room, Connecting Rooms

7.4 out of 10
Good
(3 reviews)
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • City view

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  • Free WiFi
  • Restaurant
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$155 nightly
The price is $170
Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Zürich

Located in Zürich (Zürich Center), Mercure Zürich City is within a 10-minute drive of Bahnhofstrasse and Swiss National Museum. .This spa hotel is 3.7 mi (6 km) from University of Zurich and 4.3 mi (6.9 km) from Fraumuenster.

What's nearby

  • Swiss Life Arena - 6 min walk - 0.4 miles
  • Hardturm - 19 min walk - 1.0 mile
  • Letzigrund Stadium - 3 min drive - 1.3 miles
  • SIX Swiss Exchange - 3 min drive - 1.3 miles
  • Technopark Business Center - 4 min drive - 2.0 miles

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 31 min drive

Restaurants

  • ‪Zett - ‬5 min walk
  • ‪Socar - ‬9 min walk
  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪Peking Garden - ‬6 min walk
  • ‪La Taquería - ‬11 min walk

About this property

Mercure Zürich City

Suburban hotel with a full-service spa connected to the convention center in Zürich
Mercure Zürich City offers 319 accommodations with bathrobes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Stay in one of 319 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
At Mercure Zürich City , enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Mercure Zürich City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 336 out of 651 reviews
Rating 8 - Good. 196 out of 651 reviews
Rating 6 - Okay. 76 out of 651 reviews
Rating 4 - Poor. 24 out of 651 reviews
Rating 2 - Terrible. 19 out of 651 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

dominique

Stayed 2 nights in Oct 2025

10/10 Excellent

Aman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel construction is very stylish. The front desk people are very nice and helpful. We were upgraded to a premium room. Rooms are very nice and comfortable. Other amenities such as spa and sauna are also very good. Great options in breakfast. Walking from the train station. Would highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff very professional. Great location. Will definitely stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Yvette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Soundproofing im rooms. Staff were friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Staff very helpful. Close to trains for travelling
Stayed 3 nights in Sep 2025

8/10 Good

Erik, LONDON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but limited things to do within the area
Stayed 2 nights in Oct 2025

10/10 Excellent

soma

Stayed 3 nights in Sep 2025

8/10 Good

Grigory

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine stay. New and comfortable rooms, nice bed. From the negatives: next to train way so there is noise until late night and from early morning, staff in the bar in the evening seemed to be overwhelmed and overworked despite only few customers - we had to wait at least 30 min just to get an order
Stayed 3 nights in Sep 2025

10/10 Excellent

Dionne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was upgraded without requesting. Very nice hotel with the train station one block away. Breakfast was delicious. The staff were very helpful and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Shakeb

Stayed 1 night in Sep 2025

10/10 Excellent

Wally

Stayed 2 nights in Sep 2025

8/10 Good

Harkamaljit Singh

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Lowell

Stayed 1 night in Sep 2025

6/10 Okay

Hassan

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 5 nights in Aug 2025

10/10 Excellent

katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and very helpful with adding another day for us. Love the theme of the hotel. Beds were comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Erik, LONDON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds and quiet rooms. The surrounding area is quite boring with nothing much to do around it. Convenient for the local ice hockey arena.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kavita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Had an excellent stay here for one night. Check in and check out process was smooth. We were even given our room earlier than check in time as we had arrived early in Zurich. The room/ beds were extremely comfortable- we had a good night’s sleep. The hotel itself is very close to train station and therefore very easy to commute to anywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Juanito, Yigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable well located hotel, rooftop jacuzzi a bonus
Stayed 1 night in Jul 2025

10/10 Excellent

Shazia Tabbasum

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not helpful.
Stayed 5 nights in Apr 2025