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Get an overview of this hotel
Pet-friendly hotel with full-service spa connected to the convention center in Zürich

Popular property highlights

Free WiFi
Pets allowed
Business center
Smoke-free property
24-hour front desk

Located in Zürich (Zürich Center), Mercure Zürich City is within a 10-minute drive of Swiss National Museum and Bahnhofstrasse. This upscale hotel is 3.7 mi (6 km) from University of Zurich and 4.2 mi (6.8 km) from Fraumuenster.

Stay in one of 319 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a sauna. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.

At Mercure Zürich City , enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Mercure Zürich City features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure Zürich City is a smoke-free property.

  • Elevator
  • Locally-owned & organized tours & activities
  • Elevator door width (inches) - 35
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 90
  • Full-service spa
  • 24-hour front desk
  • Covered parking
  • All property's electricity comes from renewable sources
  • Uncovered parking
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Health club
  • Smoke-free property
  • Water-efficient toilets only
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Bicycle parking available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Gift shops or newsstand
  • Parking (limited spaces)
  • Total number of rooms - 319
  • No accessible shuttle
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Mercure Zürich City offers 319 accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Wardrobe or closet
  • Desk chair
  • Office
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.

Mercure Zürich City has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 25 per pet, per night
  • Dogs only
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Pets allowed in specific rooms only

Property does not follow sanitization practices of any association

Staffed front desk

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • a-ja Zürich. Das City-Resort. Hotel Zurich
  • a-ja Zürich. Das City-Resort. Hotel
  • a-ja Zürich. Das City-Resort. Zurich
  • aja Zürich Das CityResort
  • a ja Zürich. Das City Resort.
  • a-ja Das City-Resort. Hotel
  • aja Zuerich Hotel Zürich
  • aja Zuerich Hotel
  • aja Zuerich Zürich
  • Hotel aja Zuerich Zürich
  • Zürich aja Zuerich Hotel
  • Hotel aja Zuerich
  • a ja Zürich. Das City Resort.
  • aja Zuerich
  • Mercure Zürich City
  • Mercure Zürich City Hotel
  • Mercure Zürich City Zürich
  • Mercure Zürich City Hotel Zürich
  • Mercure Zürich City (Eröffnung November 2023)

We should mention

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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