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Xiao'en Castle Hotel Tianmenshan

Property class: 3

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Photo gallery for Xiao'en Castle Hotel Tianmenshan

A hotel with a large building, a bridge, and mountains in the background.
A spacious lobby with a high ceiling, wooden paneling, and a marble floor.
A hotel room with a large bed, a television, a desk, and a view of the city.
A swimming pool with a starry ceiling and a stone wall.
A room with a view of mountains, a sofa, a dining table, and a bookshelf.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar

Explore the area

View in a map
Airport Road West Street, Building 1, Yongding District, Zhangjiajie, Hunan, 427000
  • Place, Tianmen Mountain Cable Car
    ‪8 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪9 min drive‬
  • Place, Tujia Folk Customs Park
    ‪12 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪20 min drive‬

Room options

View all photos for Luxury Double Room, Ensuite, City View

A modern hotel room with a large bed, a desk, and a bathroom with a mirror and sink.

Luxury Double Room, Ensuite, City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ensuite, City View

A hotel room with a large bed, a television, a desk, and a view of the city through large windows.

Superior Double Room, Ensuite, City View

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 King Bed, Hot Tub, Hill View

A modern hotel room with a large bed, a desk, a balcony, and a bathroom with a vanity.

Luxury Double Room, 1 King Bed, Hot Tub, Hill View

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double or Twin Room, Hill View

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Economy Double or Twin Room, Hill View

  • Hill view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Ensuite, Hill View

A hotel room with a large bed, a desk, a television, and a view of the city.

Family Suite, Multiple Beds, Ensuite, Hill View

  • Hill view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Family Suite, Ensuite, City View

A hotel room with a bed, a small kitchenette, a round mirror, a ceiling fan, and a TV.

Family Suite, Ensuite, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Hill View

A modern living room with a sofa, armchairs, a coffee table, a TV, and a ceiling fan.

Luxury Suite, 1 Bedroom, Hot Tub, Hill View

  • Hill view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 1 Queen Bed, Balcony, Hill View

A hotel room with a large bed, a television, a desk, and a view of the city.

Economy Double Room, 1 Queen Bed, Balcony, Hill View

  • Hill view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Zhangjiajie

Located in Zhangjiajie (Yongding), Xiao'en Castle Hotel Tianmenshan is within a 5-minute drive of Tujia Folk Customs Park and Tianmen Mountain Cable Car. .This hotel is 19.7 mi (31.7 km) from Wulingyuan Scenic Area and 3.5 mi (5.7 km) from 72 Strange Buildings.

What's nearby

  • Tianmen Mountain Cable Car - 8 min drive - 1.5 miles
  • Zhangjiajie National Forest Park - 9 min drive - 2.4 miles
  • Tujia Folk Customs Park - 12 min drive - 3.2 miles
  • Great Gate at Tianmen Mountain - 40 min drive - 9.7 miles
  • Wulingyuan Scenic Area - 45 min drive - 21.9 miles

Getting around

  • Zhangjiajie (DYG) - 15 min drive

Restaurants

  • ‪Hey Jull​ Valley​ Fresh Fungi Hotpot - ‬20 min walk
  • ‪Starbucks Coffee (Zhangjiajie Tianmen Central Square Branch) - ‬14 min walk
  • ‪汇源食府 - ‬19 min walk
  • ‪맥도날드 - ‬14 min walk
  • ‪印象老灶台 - ‬16 min walk

About this property

Xiao'en Castle Hotel Tianmenshan

Xiao'en Castle Hotel Tianmenshan offers 49 air-conditioned accommodations with indoor private hot tubs and complimentary bottled water. These individually decorated accommodations have separate sitting areas and include desks and dining tables. Televisions come with cable channels and pay movies.

Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 49 individually decorated guestrooms, featuring indoor private hot tubs. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features concierge services, a communal living room, and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge.
Xiao'en Castle Hotel Tianmenshan has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Electric bike charging
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay movies

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individually decorated
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Diners Club

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from July to October
A car is not required for transportation to and from this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Xiao'en Castle Hotel Tianmenshan Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to Stay
Stayed 2 nights in Aug 2026