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Mercure Zhangjiajie Tianmen Mountain

4.0 star property

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Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $52
$49 nightly
$52 total
Total with taxes and fees
Jun 4 - Jun 5

Explore the area

View in a map
18 Ziwu Road, Yongding District, Zhangjiajie, Hunan, 427000
  • Place, Tujia Folk Customs Park
    ‪19 min walk‬
  • Place, Tianmen Mountain Cable Car
    ‪4 min drive‬
  • Place, Zhangjiajie National Forest Park
    ‪7 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Executive Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Executive Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Similar properties

Exterior
Hilton Garden Inn Zhangjiajie Wulingyuan
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  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 21 reviews
$86 nightly
The price is $91
May 24 - May 25
Total with taxes and fees
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About the neighborhood

Zhangjiajie

With a stay at Mercure Zhangjiajie Tianmen Mountain, you'll be centrally located in Zhangjiajie, within a 10-minute drive of Zhangjiajie National Forest Park and Tujia Folk Customs Park. .This hotel is 2.3 mi (3.8 km) from 72 Strange Buildings and 3 mi (4.8 km) from Tianmen Mountain Cable Car.

What's nearby

  • Tujia Folk Customs Park - 19 min walk - 1.1 miles
  • Tianmen Mountain Cable Car - 4 min drive - 2.6 miles
  • Zhangjiajie National Forest Park - 7 min drive - 4.2 miles
  • Great Gate at Tianmen Mountain - 24 min drive - 8.0 miles
  • Wulingyuan Scenic Area - 25 min drive - 15.6 miles

Getting around

  • Zhangjiajie (DYG) - 15 min drive

Restaurants

  • ‪맥도날드 - ‬3 min drive
  • ‪印象老灶台 - ‬4 min drive
  • ‪No Yeye No Tea - ‬4 min drive
  • ‪Nimo Kitchen - ‬2 min drive
  • ‪McDonald's (麦当劳) - ‬14 min walk

About this property

Mercure Zhangjiajie Tianmen Mountain

Mercure Zhangjiajie Tianmen Mountain offers 153 air-conditioned accommodations with free minibar items and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 153 air-conditioned rooms featuring free minibar items and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a television in a common area.
Satisfy your appetite at one of the hotel's 2 restaurants. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mercure Zhangjiajie Tianmen Mountain has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:00 PM
  • Train station shuttle at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Books
  • TV in common areas

Family friendly

  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Locally-owned and organized tours and activities
  • Renovated entire property - September 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 6 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 58 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay

We should mention

A car is not required for transportation to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Mercure Zhangjiajie Tianmen Mountain Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and the staff was very helpful and waking distance to a lot of restaurants
Stayed 2 nights in Apr 2026

10/10 Excellent

Audris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean hotel.
Stayed 2 nights in Apr 2026