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Four Points by Sheraton Zhangjiajie Tianmen Mountain

Property class: 4

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Photo gallery for Four Points by Sheraton Zhangjiajie Tianmen Mountain

A pathway with stepping stones leading through a garden with various plants and trees.
Property video
A modern bar area with a bar counter, seating, and a view of the outdoors.
Room
A multi-story hotel with a modern design, featuring a prominent 'FOUR POINTS' sign, large windows, and a well-lit facade.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $63
$59 nightly
$63 total
Total with taxes and fees
Nov 16 - Nov 17

Explore the area

View in a map
No. 63 Chongwen Road, Zhangjiajie, Hunan, 427000
  • Place, Tujia Folk Customs Park
    ‪10 min drive‬
  • Place, Tianmen Mountain Cable Car
    ‪12 min drive‬
  • Place, 72 Strange Buildings
    ‪12 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a seating area with a table and chair, a wardrobe, and a large window offering a city view.

Room, 1 King Bed

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

Room

Room, 2 Double Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a wall-mounted screen displaying content.

Superior Room, 2 Double Beds

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Room, 2 Double Beds

A modern hotel room with a sofa, a round table, a bed, and a view of the city.

Premier Room, 2 Double Beds

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Comfort Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a television mounted on the wall.

Comfort Room, 1 King Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Room, 2 Double Beds

A hotel room with a large TV screen displaying movie posters, two beds, a bedside table, a nightstand, and a wooden floor.

Comfort Room, 2 Double Beds

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a city view.

Junior Suite, 1 King Bed

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Breakfast included
  • Parking included
  • Free WiFi
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The price is $88
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Zhangjiajie

With a stay at Four Points by Sheraton Zhangjiajie Tianmen Mountain in Zhangjiajie (Yongding), you'll be within a 10-minute drive of Zhangjiajie National Forest Park and Puguang Temple. .This family-friendly hotel is 20.2 mi (32.6 km) from Wulingyuan Scenic Area and 2.2 mi (3.5 km) from Tianmen Mountain Cable Car.

What's nearby

  • Tujia Folk Customs Park - 10 min drive - 3.0 miles
  • Tianmen Mountain Cable Car - 12 min drive - 2.3 miles
  • 72 Strange Buildings - 12 min drive - 4.3 miles
  • Zhangjiajie National Forest Park - 17 min drive - 5.1 miles
  • Yuhuangdong Grotto - 19 min drive - 8.7 miles

Getting around

  • Zhangjiajie (DYG) - 18 min drive

Restaurants

  • ‪Hey Jull​ Valley​ Fresh Fungi Hotpot - ‬3 min drive
  • ‪Starbucks Coffee (Zhangjiajie Tianmen Central Square Branch) - ‬2 min drive
  • ‪맥도날드 - ‬2 min drive
  • ‪印象老灶台 - ‬3 min drive
  • ‪罗师傅龙虾 - ‬18 min walk

About this property

Four Points by Sheraton Zhangjiajie Tianmen Mountain

Four Points by Sheraton Zhangjiajie Tianmen Mountain offers 171 air-conditioned accommodations with free minibar items and safes. Pillowtop beds feature down comforters. A pillow menu is available. 65-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Zhangjiajie hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 171 air-conditioned rooms featuring free minibar items and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Don't miss out on the many recreational opportunities, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Hop aboard the shuttle (surcharge) and get to the casino or shopping center in no time.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and 2 meeting rooms. A train station pick-up service is provided at no charge, and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Four Points by Sheraton Zhangjiajie Tianmen Mountain has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 for adults and CNY 48 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Bingo
  • Boat and paddles
  • Books
  • Designer stores
  • Foosball table
  • Free children's club
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Library
  • Mini golf
  • Playground
  • Pro golf lessons
  • Seasonal outdoor pool
  • Shopping
  • Snow sports gear
  • TV in common areas
  • Wine tasting room

Family friendly

  • Art supplies
  • Baby bath
  • Baby monitor
  • Baby toys
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • Dining table
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Musical instruments
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2026
  • Communal living room
  • Electric bike charging
  • Locally sourced food prioritized
  • Renovated entire property - July 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Dining table
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: CNY 200
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200 per night
Cribs (infant beds) are available for CNY 200 per night

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 48 for children
  • Late check-out fee: CNY 200 (subject to availability)
  • Crib (infant bed) fee: CNY 200 per night
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Property Registration Number 91430800MAK1FRGE64

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Shanshui Zhongtian Hotel Hotel
Shanshui Zhongtian Hotel Zhangjiajie
Shanshui Zhongtian Hotel Hotel Zhangjiajie

Four Points by Sheraton Zhangjiajie Tianmen Mountain Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I barely stayed in this hotel. I got in late at night, and left early morning. But the staff was very nice, and the room was comfortable. for a quick trip, recommended
Stayed 1 night in May 2025