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Hotel Tannenhof

Property class: 3.5

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Photo gallery for Hotel Tannenhof

Front of property - evening/night
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Gallery Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Reception
Breakfast, lunch, dinner served; Italian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
3 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬

Room options

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Basic Double or Twin Room

9.6 out of 10
Exceptional
(24 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(21 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Family Room

10.0 out of 10
Exceptional
(8 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Bar
4.9 out of 5, Exceptional, 219 reviews
Alpenlodge

About the neighborhood

Zermatt

With a stay at Hotel Tannenhof, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and St. Mauritius Church. .This hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • St. Mauritius Church - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Whymper-Stube - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Restaurant du Pont - ‬3 min walk

About this property

Hotel Tannenhof

Hotel Tannenhof offers 16 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 16 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a hair salon.
Enjoy a satisfying meal at Golden LokDown serving guests of Hotel Tannenhof. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Golden LokDown - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/airplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Hotel Tannenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 288 out of 362 reviews
Rating 8 - Good. 54 out of 362 reviews
Rating 6 - Okay. 14 out of 362 reviews
Rating 4 - Poor. 3 out of 362 reviews
Rating 2 - Terrible. 3 out of 362 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Excellent hotel! Terrific location, super clean and new, extremely helpful staff. I will no doubt stay here again. The price was hard to beat in the heart of Zermatt.
Stayed 3 nights in Jan 2026

10/10 Excellent

AWAIZ

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The staff were incredibly friendly and accommodating, which really made a difference. I was able to check in late, even after reception hours, and they made the process smooth and stress-free. When we had to check out early in the morning, they kindly provided us with breakfast to-go, which was a thoughtful touch. The room was very clean and comfortable. Best spot to stay at, if you want to be near the train station as restaurants. Overall, excellent service and hospitality—I would definitely stay here again and recommend it to others.
Stayed 2 nights in Jan 2026

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities
Beautiful clean large rooms. Friendly, helpful staff. Great food. Nice ski lockers
Stayed 3 nights in Dec 2025

10/10 Excellent

RAKESH K

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall: 9/10; Location: 9/10; Amenities: 10/10; Communication: 10/10 The room was clean and well-appointed, and the beds were comfortable. Breakfast was excellent and the breakfast area had a great view of the Matterhorn. Very friendly front-desk staff. Hotel is about a 7-min walk from the Zermatt station.
Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Barnaby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Wonderful location. Very friendly staff. Hotel an room well kept and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location good food
Stayed 2 nights in Oct 2025

10/10 Excellent

Leah

Stayed 1 night in Nov 2025

10/10 Excellent

Jessenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern
Stayed 2 nights in Oct 2025

10/10 Excellent

Srushti, PLANO

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk, breakfast staff all were friendly and helful.
Stayed 2 nights in Oct 2025

8/10 Good

Candice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at the hotel, the room was clean and spacious. Bed was very comfortable and breakfast was good. It was a short walk to the Main Street and a 5 min walk from the train station and main attractions. I would definitely recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

geraldine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very friendly & helpful. Very clean, great location and breakfast had a large selection.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff at this hotel were amazing! They really took care of us. And even though we didn't have a reservation at the restaurant (and they were full), they gave us a glass of wine while we waited and got us in quickly. And it was fantastic! Great hotel in Zermatt!
Stayed 1 night in Oct 2025

10/10 Excellent

robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel off the main tourist road to be quiet and peaceful, but close enough to be in the middle of shopping and restaurants in minutes. We’ll stay here when we come back to Zermatt!
Stayed 2 nights in Oct 2025

10/10 Excellent

John, huntington beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff (from the reception, restaurant or cleaning personnel), went above and beyond in their efforts to ensure the excellence of our stay. I would recommend without hesitation. Thank you to everyone involved.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Matterhorn view at breakfast back glass door 😍
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean, quiet and modern room. Good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff is very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the family room that is on the top floor, accessed from 3rd floor then by stairs. The apartment is very ni
Stayed 2 nights in Sep 2025

10/10 Excellent

ira

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all round!
Stayed 2 nights in Sep 2025

10/10 Excellent

Remi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Tannenhof is in a perfect, central location steps away from beautiful Matterhorn views and the charming shopping streets of Zermatt. The hotel is clean and modern with a wonderful restaurant for dinner. Francesco at the front desk was very helpful.
Stayed 2 nights in Aug 2025