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Hotel Holiday

Property class: 3

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Photo gallery for Hotel Holiday

Mountain view
Front of property - evening/night
Lobby sitting area
Lobby sitting area
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
Gryfelblatte 4, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪102 min drive‬

Room options

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Balcony, Mountain View

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Balcony, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 4 Twin Beds

View all photos for Superior Double Room, Balcony, Mountain View

Superior Double Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 236 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Balcony, Mountain View

Triple Room, Balcony, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, Balcony, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 301 sq ft
  • Sleeps 4
  • 3 Large Twin Beds

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Bar
4.9 out of 5, Exceptional, 219 reviews
Alpenlodge

About the neighborhood

Zermatt

When you stay at Hotel Holiday in Zermatt, you'll be in the historical district, just steps from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. .This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt Visitor Center.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 6 min walk - 0.4 miles
  • Tour Monte Rosa - 6 min walk - 0.4 miles
  • Zermatt - Furi - 8 min walk - 0.5 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Bazaar - ‬6 min walk
  • ‪Parkhotel Beau Site - ‬8 min walk
  • ‪Golden India - ‬7 min walk
  • ‪Harry's Ski Bar - ‬7 min walk
  • ‪Alpenresort Restaurant - ‬5 min walk

About this property

Hotel Holiday

Hotel Holiday offers 36 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 36 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include ski storage and a fireplace in the lobby.
Enjoy a satisfying meal at La Caleche serving guests of Hotel Holiday. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.
Guests are offered a complimentary buffet breakfast.
La Caleche - This restaurant specializes in French cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Caleche

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1973
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 15 and June 15.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 12 per pet, per day, plus a deposit of CHF 12 per night
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CHF 12 per night
  • Pet fee: CHF 12 per pet, per day
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Zermatt
Hotel Holiday Zermatt
Hotel Holiday Hotel
Hotel Holiday Zermatt
Hotel Holiday Hotel Zermatt

Hotel Holiday Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 255 reviews
Rating 8 - Good. 85 out of 255 reviews
Rating 6 - Okay. 17 out of 255 reviews
Rating 4 - Poor. 4 out of 255 reviews
Rating 2 - Terrible. 5 out of 255 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Brianna

Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: *Room price, cheap for Zermatt standards. *Hotel taxi service for CHF 5 pp. *Breakfast buffet offered, though selection limited. *Clean room, chalet styled. Cons: *Location - NOT near the train station. It is a purely uphill walk and it is grueling with luggage. *Noisy, paper thin walls. *No hot food at breakfast. I was disappointed by this. I ate chocolate croissants and yogurt each day. No pancake/waffle making option, scrambled eggs, or bacon. *Outdated. *Staff not accommodating. No microwave. Acted surprised that we asked for an extra pillow.
Stayed 3 nights in Jan 2026

10/10 Excellent

Zhen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My recent stay at the Holiday Hotel in Zermatt was nothing short of magical. What truly sets the Holiday Hotel apart is the staff. They are incredibly friendly and welcoming, Their flexibility was particularly impressive; when we encountered flight issues, the hotel made it incredibly easy for us to change our stay dates via email, responding promptly and resolving the situation with zero stress. The team even took the time to advise us on our finances, thoughtfully reminding us to pay in the local currency (CHF) rather than Canadian Dollars (CAD) on our credit cards to ensure we received the best possible exchange rate. Another standout moment was our final day; we had an early departure before the regular breakfast hours. Without us even asking, the front desk arranged with the kitchen to prepare on-the-go breakfast and lunch packs for our journey. It is these small, proactive gestures that turn a good stay into an unforgettable one.
Stayed 8 nights in Dec 2025

10/10 Excellent

Desiree

Stayed 1 night in Dec 2025

10/10 Excellent

Sabina Imran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and washroom. Excellent mountain view and balcony
Stayed 1 night in Oct 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, room comfort

Near to train station

Near to train station, room very clean. The best of all is the breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy, Pickerington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small inn with an excellent restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique.. very helpful and polite
Stayed 1 night in Sep 2025

2/10 Terrible

Jun

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel placed us in an attic room while we booked a standard double room. The second morning when we asked for changing room, first we were told no more room, then told us we had to checked out at 10am and rechecked in at the afternoon. Since we had day plans, it made us switch rooms impossible. The attic room was way too low and we (at average heights 5’4 and 5’8) kept bumping heads even blended back all the time during two days staying.
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, Ivins

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, curteous staff & decent breakfast. room
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff. Decent location, quicker leaving than getting there due to quite a steep hill. We stayed in a room where the slope in the roof interfered with the shower which meant you couldn't use it conventionally - the only issue we had in an otherwise very pleasant stay
Stayed 2 nights in Aug 2025

4/10 Poor

Sasidhar

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Katarzyna

Stayed 1 night in Aug 2025

6/10 Okay

arun

Beautiful location

excellent professional and friendly reception staff, very good bar and rooms. warm and cozy bedroom with a balcony view of the mountains. The dining options for breakfast were very limited, and the attitude of the lead female staff member at the restaurant was terrible and disrespectful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the other hotels are probably closer to the shopping, but Zermatt is a small city so you can pretty much walk anywhere. Both of our rooms have balconies with views of the Matterhorn. breakfast was included and was a great breakfast. Since there’s no AC, we just opened the door and found a way to prop the ceiling window open in the bathroom (I think we were on the top floor). It created a really nice Crossbreeze and considering that it was getting down into the 40s at night, our room was plenty cold. The staff was super nice and they let my wife charge her phone at the front desk for a couple of hours. Remember that if you were going to Switzerland, you might need a wall adapter for the power. They do not use the same kind as Europe or the USA
Stayed 2 nights in Jul 2025

8/10 Good

niranjan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice little cute hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Brenda

Traveled with partner
Disliked: Amenities
Hotel does the job for one night. The shower is strange, you do not receive any amenities and the bed was not very comfortable. The breakfast was good. Our room was right in front of a construction site and was quite loud during the day. They do not provide free transport from the train station as it requires an additional charge. Overall experience was okay.
Stayed 1 night in Jul 2025

8/10 Good

Connie

Traveled with partner
Liked: Cleanliness, staff & service
Quiet location. Room was adequate. Worst shower I’ve experienced in a hotel room. Water got literally everywhere in bathroom. Pricey for the level of hotel you get.
Stayed 1 night in Jun 2025

4/10 Poor

Manish

Stayed 1 night in Jun 2025

10/10 Excellent

Rithin, Sunnyvale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. The rooms were clean and cozy. Their breakfasts was one of the best we have had anywhere. The staff was friendly. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay at Hotel Holiday. It is in a nice location for walking the village. The rooms were clean and adequate. The breakfast was simple but nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last March, service was great , breakfast is the best . Rooms were clean and just had a mountain views. Would definitely come back here one day. Furthermore, we are grateful for the global shipment of the jacket. Having forgotten ours, we contacted them via email, and they generously sent it to us without additional payment, exemplifying superb service.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late, but the staff was still very friendly and made our check in easily. Great room and wonderful breakfast too! Thanks!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Amenities
We loved our stay. Great location and nice clean comfortable room. Thank you!!
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos, Bakersfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time! The service was fantastic and everyone was so friendly. We really enjoyed the cocktails at the bar—they were delicious! It’s a great spot for families, and the food at the restaurant was amazing. We can't wait to come back!
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 4 nights in Feb 2025