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Alpenlodge

Property class: 3.5

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Photo gallery for Alpenlodge

A two-story building with a stone facade, a balcony, and outdoor seating area with tables and chairs.
A cozy seating area with a view of a mountain and a town.
A chandelier with multiple light bulbs and hanging crystals, a wooden ceiling, and a large window with a view of a mountain and a town.
A stone building with a wooden porch and large windows.
A modern room with a tatami mat seating area, large windows, and minimalist decor.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Zer Bännu 22, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪8 min walk‬
  • Place, Zermatt - Furi
    ‪14 min walk‬
  • Airport, Sion (SIR)
    ‪92 min drive‬

Room options

View all photos for Boutique Double Room with view to the Matterhorn

A hotel room with a large window, a bed, a desk, a chair, and a wardrobe.

Boutique Double Room with view to the Matterhorn

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Style Double Room with view to the Matterhorn

A hotel room with a large window offering a mountain view.

Style Double Room with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Maisonette Junior Suite with view to the Matterhorn

A bedroom with a wooden bed, a chandelier, and a wooden wardrobe.

Maisonette Junior Suite with view to the Matterhorn

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room with view to the Matterhorn

A modern bedroom with a large bed, a wooden desk, a chair, and a mirror.

Family Room with view to the Matterhorn

9.8 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Double Room

A bedroom with a bed, bedside table, lamp, and a painting on the wall.

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room with view to the Matterhorn

A cozy room with a bed, a leather sofa, a small armchair, a TV mounted on the wall, and a large window offering a mountain view.

Quadruple Room with view to the Matterhorn

  • Mountain view
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Zermatt

When you stay at Alpenlodge in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 10 minutes by foot from Zermatt–Sunnegga Funicular. .This ski hotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 0.1 mi (0.1 km) from Tour Monte Rosa.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles
  • Zermatt Visitor Center - 13 min walk - 0.7 miles
  • Zermatt - Furi - 14 min walk - 0.8 miles
  • Matterhorn Museum - 14 min walk - 0.8 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Restaurant Derby - ‬14 min walk
  • ‪Manud - ‬14 min walk
  • ‪Snowboat - ‬10 min walk
  • ‪Alpenresort Restaurant - ‬10 min walk

About this property

Alpenlodge

Alpenlodge offers 12 accommodations with DVD players and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 12 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a hair salon. You'll be on the slopes in no time with the ski shuttle (surcharge).
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-in, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free 24-hour train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator (31 inch wide door)

More

  • 1 building
  • 2 floors
  • Built in 2005
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between October 15 and November 24.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Alpenlodge
Alpenlodge Zermatt
Hotel Alpenlodge Superior Zermatt
Hotel Alpenlodge Zermatt
Alpenlodge Hotel Zermatt
Alpenlodge Superior Zermatt
Alpenlodge Superior
Alpenlodge Hotel
Hotel Alpenlodge
Hotel Alpenlodge Superior
Alpenlodge Hotel
Alpenlodge Zermatt
Alpenlodge Hotel Zermatt

Alpenlodge Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 233 out of 267 reviews
Rating 8 - Good. 31 out of 267 reviews
Rating 6 - Okay. 1 out of 267 reviews
Rating 4 - Poor. 0 out of 267 reviews
Rating 2 - Terrible. 2 out of 267 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food, and accommodations. I highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. What a treat to be waking up to the view of Matterhorn outside your window. Breakfast was plentiful and delicious, down to specialty coffee, and we even got advice on the hikes we were considering:) We loved our stay at Alpenlodge!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views, beautiful property (especially the furniture), great breakfast, good location not far from the center of town. Really nice staff and the rooms were spacious and modern bht really charming and cool. One of the nicest hotels I’ve ever stayed at. Would definitely go back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a walk from the train station and the main strip. Very clean, nice staff. Would recommend if you like to stay where it’s quiet.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing stay! The property is well-maintained and has a wonderful "Swiss vibe" that our kids loved. It’s located just outside the town center—perfect if you don't mind a brief walk or taxi ride. Everyone on the staff was friendly and helpful, and the rooms were meticulously cleaned every single day. We would stay there again!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
location was great, staff was nice, food was good. The spa was very basic and not at all a place you would want to spend any time. So if looking for a great hotel w no spa amenities, this hotel is great!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I had a free taxi from the station to the hotel and from the hotel to the station for staying 2 nights or more. Breakfast was very good and included in the price.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and a wonderful stay! The room was beautiful, spotless, and very comfortable. The staff were always friendly, attentive, and incredibly helpful throughout our stay. We truly had an amazing experience and felt very well taken care of. The breakfast was also excellent, with plenty of delicious options to start the day. We would happily stay here again and highly recommend it to others. ⭐⭐⭐⭐⭐
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect view of Matterhorn & Zermatt village
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property owned and run by a friendly husband and wife team. Breakfast was quite good. The owners were attentive and gave good tips about Zermatt. Beautiful views of Matterhorn from the balcony. No AC but we didn't need it. Only issue is that it can be a bit of a hike uphill from the town, if you are not used to it.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly wonderful stay - will definitely come again.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, good breakfast, nice place
View from our window
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, super cosy- would definitely stat here again!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly. The breakfast croissants were delicious.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great with specialty coffees and a great selection of food. The service and accommodations were excellent!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible hotel! Highly recommend! The staff was wonderful, especially the owner. My son even mentioned that they were a 10 out of 10 in Service. We enjoyed breakfast that was a full assortment, breads, cheeses, meats, and different jams each morning, as well as the sauna that they turned on for us in the summer after a long hike. Our balcony had an incredible view of the Matterhorn. And they also are wonderful in getting us a shuttle to and from the train station. The furniture was also all very unique and the room was perfect for my family of four. He got a twin bed and slept very well.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful food and service
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was wonderful everything was perfect. The location makes it easy viewing of the town accessible. Good location for pictures. The staff was friendly and helpful. Breakfast included was a plus and good food as well. The room was spotless. I would definitely come back to this hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the alpenlodge. The room was spacious and clean and beds were comfortable. Breakfast and service was also excellent. The whole lodge was beautiful and peaceful. We would definitely stay here again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great expereice. Friendly Hotel Employee, very helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in services; shuttle between station and hotel, foods, sonar and steam room!!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The host family were extremely nice and accommodating.
Stayed 2 nights in Aug 2025