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Alpenhotel Fleurs de Zermatt

Property class: 4

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Photo gallery for Alpenhotel Fleurs de Zermatt

A multi-story hotel with balconies, a swimming pool, and a view of snow-capped mountains.
A modern spa area with a circular seating area, a reception desk, and a large pillar.
A multi-story wooden building with balconies, a ski lift, and a pool area.
Indoor/outdoor pool
A modern indoor pool with clear glass walls, wooden ceiling, and stone flooring.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Gym
The current price is $237
$219 nightly
$237 total
Total with taxes and fees
Oct 29 - Oct 30

Explore the area

View in a map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪9 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Standard Single Room, Mountain View

A hotel room with a bed, a chair, a small table with a bottle and glasses, a red bag, and a white towel.

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room, Mountain View

A hotel room with a wooden headboard, a bed with white linens, a bedside table with a lamp, a red basket, and a small plant on the floor.

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Mountain View (Style)

A hotel room with a bed, a wooden wardrobe, a sofa, and a small table with a basket and oranges.

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (Parterre)

A hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

Deluxe Double Room (Parterre)

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

A hotel room with two beds, a desk with a lamp, two plaid chairs, and a small table.

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

A hotel room with a bed, a chair, a table with a vase of flowers, a TV, and a wooden wardrobe.

Junior Suite, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

A hotel room with a bed, a desk with a computer and phone, a chair, and a view of the outside.

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Double Room (Parterre)

A modern hotel room with a bed, a desk, a small table with a bottle, a chair, a sofa, and a shower area with glass doors.

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Zermatt

With a stay at Alpenhotel Fleurs de Zermatt in Zermatt, you'll be 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 2.9 mi (4.7 km) from Sunnegga Paradise - Blauherd Cable Car. .This ski hotel is within the vicinity of Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles
  • Zermatt - Furi - 9 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 19 min walk - 1.0 mile

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Manud - ‬6 min walk
  • ‪Snowboat - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 38 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 388 square feet (36 square meters) of space consisting of a conference center and a meeting room.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Matterhorn Lounge - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (388 square feet of space)
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 908 reviews
Rating 8 - Good. 171 out of 908 reviews
Rating 6 - Okay. 40 out of 908 reviews
Rating 4 - Poor. 17 out of 908 reviews
Rating 2 - Terrible. 16 out of 908 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spa,very nice and clean hotel,breakfast was amazing and good location close to trainstation.definitely would Like to come back
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great place! Highly recommended!!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Quaint, cute, clean and close to town.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is extremely convenient, only few minute walk from the train station. The room is very quiet and clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and quiet location near the station. The hotel looks very new and in particular, the spa facilities and room were lovely. The gift bag on leaving was a nice touch.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an outstanding stay at Alpenhotel Fleurs de Zermatt. The property is absolutely gorgeous, with first-class amenities and truly unmatched mountain views. The spa and pool were spotless, beautifully maintained, and the perfect place to relax after a day of exploring Zermatt. Our room was modern, comfortable, and thoughtfully designed, while the hotel as a whole still felt warm and inviting. Everything about the property made our stay feel special. We would gladly return and highly recommend Alpenhotel Fleurs de Zermatt to anyone looking for a beautiful and relaxing stay in Zermatt.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the balcony are amazing. A very quiet area. The pool is very nice and not too busy, relaxing. The morning breakfast is excellent.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near by the train station and well maintained. The spa was amazing. The staff that welcomed us was great, but the person that helped with the check out was not friendly or helpful. But the hotel, room, bed, location and facilities were great !!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Receptionist was a little distant but otherwise the stay was uneventful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and spotless rooms. Spa accommodations were top notch.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent, tasty fresh breakfast...would highly recommend.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and nicely appointed. Also a good continental breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Breakfast was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The room was very cozy, clean and comfortable and the balcony offered views of the Matterhorn. Breakfast was very delicious and the staff were attentive and friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up, staff were polite and helpful, and skiing was a breeze with their accommodations.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff. Our room was stunning. Good aménités. Breakfast with many options. Will come back!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Alpenhotel Fleurs de Zermatt. The location is excellent — close to great restaurants, shops, and easy access to the ski lifts, which made our trip so convenient. The hotel was spotless, cozy, and beautifully maintained. Our room was comfortable and perfect after long days of skiing. The staff was friendly and welcoming, and the wellness area was a great place to relax. We would absolutely stay here again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless room and very comfortable stay. Totally recommend.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location. Service and breakfast were very good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Spa area was fantastic!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place to stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again as it was wonderful!
Stayed 2 nights in Sep 2024