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Alpen Resort - Spa & Dining

Property class: 4

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Photo gallery for Alpen Resort - Spa & Dining

An indoor swimming pool with clear water, a modern design with geometric wall patterns, and a view of the outside through large windows.
A cozy lounge area with a wood-burning stove, comfortable seating, and a stone wall.
A restaurant with wooden beams, tables set for dining, and large windows.
A rustic interior with exposed wooden beams, a reception desk, stone flooring, and large windows.
A couple standing on a balcony overlooking a snowy mountain village with chalet-style buildings.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $287
$267 nightly
$287 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪6 min walk‬
  • Place, Zermatt - Furi
    ‪11 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Panoramic Twin Room, Mountain View, Mountainside

A modern hotel room with a wooden headboard bed, a blue sofa, a wooden coffee table with fruit, and a view of the mountains through the window.

Panoramic Twin Room, Mountain View, Mountainside

9.4 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Garden View

A hotel room with a bed, a blue armchair, a small round table with a vase of flowers, and a wooden wardrobe.

Single Room, 1 Twin Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 1 Bedroom, Garden View

A modern hotel room with a bed, a desk, and a kitchenette.

Twin Room, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Bedroom

A modern hotel room with a bed, a blue sofa, a wooden coffee table, and a desk with a lamp.

Family Room, 1 Bedroom

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 322 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 3 Twin Beds

View all photos for Panoramic Quadruple Room, Mountain View

A modern interior with a sofa, a bed, a wooden staircase, and a painting on the wall.

Panoramic Quadruple Room, Mountain View

9.2 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Garden View

A teal sofa with patterned cushions, a wooden coffee table with a floral arrangement, and a large framed picture of a landscape with a bridge.

Family Suite, 2 Bedrooms, Garden View

  • Garden view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

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About the neighborhood

Zermatt

When you stay at Alpen Resort - Spa & Dining in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Tour Monte Rosa. .This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Zermatt Visitor Center.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Matterhorn Museum - 10 min walk - 0.5 miles
  • Zermatt - Furi - 11 min walk - 0.6 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Manud - ‬8 min walk
  • ‪Snowboat - ‬8 min walk

About this property

Alpen Resort - Spa & Dining

Alpen Resort - Spa & Dining offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 26 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Restaurant Matterhorn, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Restaurant Matterhorn - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 3 miles (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Matterhorn

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 2 2026 to November 6 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Alpen Resort - Spa & Dining Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 445 out of 585 reviews
Rating 8 - Good. 100 out of 585 reviews
Rating 6 - Okay. 22 out of 585 reviews
Rating 4 - Poor. 10 out of 585 reviews
Rating 2 - Terrible. 8 out of 585 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, pool was nice and staff are very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities were absolutely beautiful as were the grounds of the property! We loved it!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mountain view , room was very warm and inviting, staff was very welcoming and accommodating, highly recommend staying there.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, Suite & Spa was very nice,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and neat, convenient
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! This was the absolute highlight of our three-week European family vacation. Stunning rooms, breathtaking views, and top-tier hospitality—we can't recommend it enough.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the restaurant on site was handy for a nearby dinner. The included breakfast was amazing! And the spa had some great features and was spacious and comfortable. Highly recommend Alpen Resort!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice, legitimate four star, really cool authentic Zermatt theme. Definitely worth the money., We would definitely stay there again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Great European breakfasts. Good location. But as it was in a heatwave we had the family room and the loft area for 2 more guests was extremely hot
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and mountain views
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, staff and building. Great value - would stay here again for sure!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a modern lodge feel and the staff were so kind and helpful. The PeakFine restaurant was simply delicious and the staff were so attentive. We had the panoramic family room with an amazing view of the Matterhorn! This was the highlight of our trip to Switzerland. I definitely highly recommend this hotel and would come back in the future.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very friendly and helpful staff and LOVED the indoor pool, hot tub and other amenities.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was amazing in the Mountain View was ridiculously awesome
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, Bcz of the lower temp, they don’t have air conditioning but they provided us with fans. Even if we were early, we got our room ready in 10 to 15 mins, staff were very polite and helpful. Food was great. We enjoyed our stay and will recommend to family and friends.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice mountain view. Received an upgrade for one of the rooms..which was a nice surprise.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort, great location, staff fabulous, panoramic room was perfect, spa is awesome
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Great spa area. Breakfast could be improved.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Really enjoyed our time there.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 1 night in Apr 2025