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Alpen Resort Hotel

4.0 out of 5.0
Spissstrasse 52, Zermatt, VS 1-844-700-1007
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Get an overview of this hotel
Upscale hotel with fitness center and sauna

Popular property highlights

Concierge services

With a stay at Alpen Resort Hotel in Zermatt, you'll be a 1-minute walk from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt Visitor Center. This upscale hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

Conveniences include phones, and housekeeping is provided daily.

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and an arcade/game room.

You can enjoy a meal at Restaurant Matterhorn serving the guests of Alpen Resort Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.

Featured amenities include luggage storage and coffee/tea in a common area.

Languages Spoken

  • English

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Alpen Resort Hotel

Spissstrasse 52, Zermatt, VS 3920

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Alpen Resort Hotel provides a spa tub and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge).

This family-friendly hotel also offers a fitness center, a terrace, and an arcade/game room.

  • Terrace
  • Luggage storage
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Ski passes available
  • Fitness facilities
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Porter/bellhop
  • Tours/ticket assistance
  • Number of floors - 5
  • Steam room
  • Arcade/game room
  • Sauna
  • WiFi (surcharge)
  • Garden
  • Tennis on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Internet

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • French
  • German

Room Amenities

Guest accommodations at Alpen Resort Hotel feature phones. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Phone
  • Towels provided

Where to Eat

Restaurant Matterhorn - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ski lessons available nearby
  • Playground on site
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Golfing nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.00 per night.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International.

Children stay free

Service animals not allowed

Front desk opens daily at 7 AM

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alpen Resort
  • Alpen Resort Hotel Zermatt
  • Alpen Zermatt
  • Hotel Alpen Resort Hotel Zermatt
  • Zermatt Alpen Resort Hotel Hotel
  • Hotel Alpen Resort Hotel
  • Best Western Alpen Resort
  • Best Western Plus Alpen Resort Hotel
  • Alpen Resort Hotel BW Signature Collection by Best Western
  • Alpen
  • Alpen Resort Hotel Hotel
  • Alpen Resort Hotel Zermatt
  • Alpen Resort Hotel Hotel Zermatt

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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