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Bachleda Hotel Kasprowy****

Property class: 4

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Photo gallery for Bachleda Hotel Kasprowy****

A spa area with wicker loungers, large windows with a snowy view, and a chandelier.
Creator video
A swimming pool with a mosaic tile design, wooden beams, and a staircase leading to an upper level.
A spacious lobby with a pool, wooden furniture, and a chandelier.
A lobby with wooden furniture, a fireplace, and a large chandelier.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $138
$127 nightly
$138 total
Total with taxes and fees
Nov 4 - Nov 5

Explore the area

View in a map
Szymaszkowa 20, Zakopane, Lesser Poland, 34-500
  • Place, Szymoszkowa Ski Lift
    ‪6 min walk‬
  • Place, Polana Szymoszkowa
    ‪6 min walk‬
  • Place, Krupowki Street
    ‪5 min drive‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪93 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Double Room, Balcony, Mountain View

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Double Room

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Twin Room, Balcony, Mountain View

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a television.

Deluxe Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Apartment, Balcony, Mountain View

A neatly made bed with patterned bedding, two bedside lamps, and a nightstand with books and a vase of flowers.

Apartment, Balcony, Mountain View

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Junior Apartment, Balcony, Mountain View

A hotel room with a large bed, a seating area with a view of mountains, a fireplace, and framed pictures on the wall.

Junior Apartment, Balcony, Mountain View

  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for DELUXE PREMIUM TWIN/DOUBLE

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a view of mountains through the window.

DELUXE PREMIUM TWIN/DOUBLE

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free wired internet

View all photos for DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

A hotel room with a large bed, a desk, a chair, and a view of mountains.

DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free wired internet

Similar properties

A grand staircase with a wooden handrail and a geometric patterned floor.
Bachleda Residence Zakopane
Zakopane
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.9 out of 5, Exceptional, 185 reviews
$147 nightly
The price is $160
Nov 1 - Nov 2
Total with taxes and fees
Bachleda Residence Zakopane

About the neighborhood

Zakopane

With a stay at Bachleda Hotel Kasprowy**** in Zakopane, you'll be near ski lifts, within a 5-minute drive of Krupowki Street and Mała Kolej Ski Lift. .This family-friendly hotel is 0.3 mi (0.5 km) from Polana Szymoszkowa and 0.3 mi (0.5 km) from Kolej krzesełkowa Polana Szymoszkowa Ski Lift.

What's nearby

  • Szymoszkowa Ski Lift - 6 min walk - 0.4 miles
  • Polana Szymoszkowa - 6 min walk - 0.4 miles
  • Shrine of Our Lady of Fatima - 17 min walk - 0.9 miles
  • Krupowki Street - 5 min drive - 1.1 miles
  • Gubalowka Market - 5 min drive - 1.1 miles

Getting around

  • Zakopane Station - 10 min drive
  • Poprad (TAT-Poprad - Tatry) - 92 min drive

Restaurants

  • ‪STRH - ‬9 min drive
  • ‪Gazdowo Kuźnia - ‬7 min drive
  • ‪Kryjówka Bistro - ‬8 min drive
  • ‪Da Adamo - ‬4 min drive
  • ‪Karczma u Fiakra - ‬9 min drive

About this property

Bachleda Hotel Kasprowy****

Bachleda Hotel Kasprowy**** offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa & Wellness Kasprowy has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 7 years old are not allowed in the spa.

Make yourself at home in one of the 288 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Grand Kasprowy, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zakopane? This hotel has 10226 square feet (950 square meters) of space consisting of a conference center and 13 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Grand Kasprowy - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Banquet Hall Zakopane - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kasprowy Inn - This restaurant specializes in Regional cuisine and serves lunch and dinner. Reservations are required. Open daily.
Lobby Bar Panorama - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby
  • Uncovered self parking on site (PLN 50 per night)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Banquet Hall Zakopane
  • Grand Kasprowy
  • Kasprowy Inn
  • Lobby Bar Panorama

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (10,226 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Uncovered self parking fee: PLN 50 per night
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from noon to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 7 years old are not allowed in the spa

Property is also known as

Kasprowy
Kasprowy Mercure
Kasprowy Zakopane
Mercure Kasprowy
Mercure Kasprowy Hotel
Mercure Kasprowy Hotel Zakopane
Mercure Kasprowy Zakopane
Mercure Zakopane Kasprowy
Zakopane Kasprowy
Zakopane Mercure
Accor Kasprowy Zakopane
Mercure Kasprowy Zakopane Hotel Zakopane
Mercure Zakopane Kasprowy Hotel
Mercure Zakopane Kasprowy
Bachleda Kasprowy Zakopane
Bachleda Hotel Kasprowy**** Hotel
Bachleda Hotel Kasprowy**** Zakopane
Bachleda Hotel Kasprowy**** Hotel Zakopane

Bachleda Hotel Kasprowy**** Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 71 out of 209 reviews
Rating 8 - Good. 91 out of 209 reviews
Rating 6 - Okay. 31 out of 209 reviews
Rating 4 - Poor. 8 out of 209 reviews
Rating 2 - Terrible. 8 out of 209 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is great and the gym. Breakfast buffet is excellent Dinner buffet is good plenty of choices Room is a bit older but clean and comfortable. Walking distance to the market. 40 minutes walk to train and bus station.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Beautiful views and excellent service
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Would recommend to anyone from the UK. Fly to Krakow then about a 90 min drive. Spa , food, hotel fantastic
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

great facilities

Amazing facilities for families, kids club 10/10 and gym also top notch! Pool offered amazing views. Restaurant in ground floor good but very pricy. Paid 190 EUR for a dinner including be wine for 2 adults and 2 kids. Only minus was that the over all feel outside is very dated. And family rooms very small and not suitable for 2 adults and 2 kids.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Amazing views

Hotel very clean. Very friendly staff. Delicious food both in restaurant Grand Kasprowy as well as the -1 breakfast/dinner. Curtains in the room unfortunately do not close fully and was not resolved. Quite noisy air conditioning.
Stayed 6 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Great food but beds uncomfortable

Great food in restaurant and bar, good sauna/spa (extra charge), good swimming pool, good location for the ski slope. Bedrooms dated and beds uncomfortable. Bus to take you into town. But for the price paid, will not be coming back
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
This was my 6th stay at the hotel and it might have been the last one. They are expanding and building a huge aqua park within the hotel premises, which once finished will be great BUT I paid 1,500 pln per night in the hotel and was exposed to heavy machinery and construction noises from 6am in the morning all the way till 10pm. Non stop noise! No mention of it at the check it by the hotel staff, paid extra for room with a view of the Tatra Mountains and got extra noise with my money instead! The construction will continue till the 2028, just saying… really disappointed!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty room

Everything was nice and aervice minded staff, reason its not getting higher is that when coming into our room their was food and a bracelet on the floor showing they really havent cleaned the room at all.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel /rooms needs maintenance improvements ASAP. In our first 24 hour , we had to change 3 times room. Reasons: no A/C in room and bad smell. Even in our 3rd room there was no water pressure in the shower. A/C was not working properly too. Workers were very nice.
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

Check in was not very welcoming. A lot of little broken things in the room ex. Broken trash can in the bathroom. The room was very smelly. No iron in the room. There an iron room on the 1st floor but it was very dirty. Breakfasts are far from enjoyable.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The condition of the hotel is not Good especially on the floors. Aircon in the room was broken - but we got uprageded room. In the other room there was a strange noice on the 7th floor - like a laundry noise all night. I was informed by the staff that it is even worst on the 4th floor. LOL. We had to pay additionally to enter the spa/outside jacuzzi space. From 7 am they are building a pool or sth so if you want to have a peaceful stay- don’t go there. In the breakfast restaurant some tables and chairs look like from the 90’s. Overall - I would not recommend- this is not 4star hotel that I excpected.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellets førateinntrykk var ikke særlig bra. En stor byggeplass foran hotellet og et slitt utseende var det første som møtte oss. Men innsiden gav et helt annet inntrykk. Nydelig hotell, med supre fasiliteter, spesielt for barna!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

The rooms look better online than in real life. I didn't like sleeping on two twin mattresses pushed together - even the sheets don't fully fit. Both the bathroom sink and the shower do not drain properly - so I showered in a puddle of water. Bathroom sink also leaks underneath. Construction is currently happening so beware of a lot of dust/dirt while walking to and from the main road. Also I paid extra for the mountain view, which has a huge construction crane in plain sight. Also beware of construction noise (being good eat plugs). Hopefully this will end soon. Breakfast was good with a lot of variety of food. Appreciated the lactose free milk and gluten free notices on the food signs. The restaurant beside the lobby bar is nice - although I didn't appreciate having to debone the trout I ordered. The man who works at the lobby bar most of the nights is really nice (I didn't get his name) There is nothing close by with respect to other restaurants or shops. This hotel is about a 20-25 min walk to start of the well known Krupowki Street.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Huono kielitaito

Osa henkilökunnasta puhui niin huonoa englantia että jäi palvelu saamatta.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, nice views Additional charges for many facilities. Over priced hotel
Stayed 2 nights in May 2022
Verified review

4/10 Poor

Liked: Amenities
Disliked: Staff & service
The hotel is located next to a nice slope to Zakopane. Very convenient if your main purpose is skiing or snowboarding. However, there is not much around and you definitely would need a car to enjoy Zakopane. The property has nice amenities, but it is an old building (renovated) and it needs some maintenance (elevators are old and get stuck). Also, I feel that it’s totally overpriced. The radisson is a nicer property and cheaper. This hotel also charges from 70-100 zl per night per parking. So be ready to pay an extra 100 bucks just for parking if you are staying over 5 nights. This is ridiculous. The food is good in the hotel. Service is ok, nothing special.
Stayed 6 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, helpful hotel.

I have been staying at this hotel now for several years, I attend with different groups throughout each year, family groups and groups of friends, both these groups are catered for fantastically by the hotel. This year in particular changes to the UK entry requirements a fit to fly certificate was required, the hotel advised me where to obtain such a test and assisted with me obtaining the certificate on the date of my return home, many thanks again to the hotel and I’ll definitely see you again next year.
Photograph from the outside terrace taken in early December 2021
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super wypoczynek, w super hotelu.

Hotel tylko z zewnątrz straszy, w środku super wystrój, restauracje, spa, baseny. Gorąco polecam Hotel Kasprowy. Jedna sprawa była słaba i do poprawy, śniadania przez 4 dni te same zimne i na ciepło: Jajecznica, cienkie parówki, kiełbaska, kaszanka, pankejki, fasolka, boczek. No dobra sałatka podczas całego pobytu się zmieniła. Zjeść i najeść dało radę ale bez fajerwerków. Bar czynny tylko do 22.00. Ważne wybierajcie pokoje z widokiem na giewont a nie na wzgórze. Nie zmienia to faktu że jest to bardzo dobry hotel z dobrą restauracją, barem, spa i przemiłą i uczynną obsługą na recepcji jak i panie pokojowe.
Poranek w listopadzie.
Stayed 4 nights in Nov 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Dejligt sted.

Det var hyggeligt. Der er ok rent ved ankomsten . Men badeværelse rengøres ikke under ophold selv om man krydser af hvad man ønsker gjort . Det vil være fin service af hotellet at oplyse ved ankomst , at de har en bus som kører ned i byen og andre steder i området. Men ellers søde og venlige personaler.
Stayed 4 nights in Oct 2021
Verified review

6/10 Okay

Un peu déçu. J'ai pris chambre avec vue sur la montagne, nous avons eu vue partielle au 1er etage, avec chambre pas rénovée et sans une vraie clim. Par contre très bon petit déjeuner.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Grymt SPA, och bra restaurang på hotellet! Läget är inte det bästa, men absolut värt att stanna där för det mysiga spaat och utsikten från rummet, rummen är små och trånga tyvärr, och många delar på hotellet är fortfarande gamla. Städningen är under all kritik, det drog ner vistelsen. Aldrig varit med om så smutsiga rum
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Niezły hotel za zbyt wysokie pieniądze

Hotel w porządku, aczkolwiek przy tej wysokości ceny za noc, byłam rozczarowana faktem, że strefa spa była dodatkowo płatna (nikt nie podawał takiej informacji wcześniej). Ponadto dodatkowe opłaty za parking i za śniadanie spowodowały, noc w tym 3* hotelu była w moim mniemaniu przesadnie wysoka. W zamkniętej strefie spa brak pryszniców jest dużym minusem
Stayed 3 nights in Sep 2020
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Pokoje na niższych piętrach proszą o remont..Nie ma klimatyzacji ani sejfu w pokoju. Pokoje z frontowej części budynku tuż nad nieużytkowym tarasem to chyba najgorszy element Hotelu. Na tarasie leżą w ogóle nie sprzątane niedopałki papierosów, które przy otwieraniu okna swoją wonią wdzierają się do pokoju. W łazience wentylator nad prysznicem prawdopodobnie nigdy nie doczekał się czyszczenia ,Drzwi od łazienki to jakby ktoś obgryzł. Wybór produktów do jedzenia musi często odbywać się na migi ponieważ obsługa nie rozumie jakie informacje chce się przekazać. Przez te aspekty gość hotelowy czuje się niekomfortowo ponieważ nie może porozumieć się w ojczystym języku w swoim kraju.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Gorski klimat hotelu

Hotel idealnie oddający górski klimat i to jest ogromny plus. Z zewnątrz nieco wiekowy jednakże w środku nowoczesny, fajny. Super strefa SPA i basen (aczkolwiek jak jest weekend i jest dużo ludzi to dość tłoczno). Minusem jest brak klimatyzacji w pokojach. Ogólnie bardzo pozytywny, blisko do Krupówek nawet na piechotę. Zapewne wrócę przy kolejnej wizycie w Zakopanem co chyba jest najlepszą rekomendacją :)
Stayed 2 nights in Aug 2020