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The Westin Zagreb

Property class: 5 and above

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Photo gallery for The Westin Zagreb

A spacious lobby with a marble floor, a central fountain, and a green wall.
A couple dining at a table with a city view, candles, and a glass of wine.
A high-rise hotel with a grid-like facade, multiple floors, and a prominent "WESTIN" sign at the top.
An indoor swimming pool with a wooden deck and lounge chairs.
A modern hotel lobby with a large window, seating area, and decorative plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $145
$129 nightly
$145 total
Total with taxes and fees
Oct 17 - Oct 18

Explore the area

View in a map
Krsnjavoga 1, Zagreb, 10000
  • Place, Mimara Museum
    ‪3 min walk‬
  • Place, Botanical Garden
    ‪5 min walk‬
  • Place, Croatian National Theatre
    ‪5 min walk‬
  • Airport, Zagreb (ZAG)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, City View

A hotel room with a large bed, two nightstands, a desk, a chair, and a lamp.

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(69 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Deluxe Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a television, and a lamp.

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A hotel room with a bed, two bedside tables with lamps, a chair, and a small table.

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

A hotel room with a large bed, two bedside tables with lamps, a small table with a vase, a TV, and a view of the city through the window.

Deluxe Suite, 1 Bedroom, Smoking, City View

  • City view
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Presidential Suite, 2 Bedrooms, City View

A spacious living room with a large window offering a city view, a dining area with a table and chairs, and a sofa set.

Presidential Suite, 2 Bedrooms, City View

  • City view
  • 2045 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Westin, Junior Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a blue armchair, and a wooden bench.

Westin, Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Zagreb

With a stay at The Westin Zagreb, you'll be centrally located in Zagreb, within a 5-minute drive of Ban Jelacic Square and Marulic Square. .This luxury hotel is 0.4 mi (0.6 km) from Museum of Arts and Crafts and 0.4 mi (0.7 km) from State Archives.

What's nearby

  • Mimara Museum - 3 min walk - 0.2 miles
  • Botanical Garden - 5 min walk - 0.3 miles
  • Ethnographic Museum - 5 min walk - 0.3 miles
  • Croatian National Theatre - 5 min walk - 0.3 miles
  • Ban Jelacic Square - 13 min walk - 0.7 miles

Getting around

  • Zagreb West Station - 13 min walk
  • Zagreb Airport (ZAG) - 32 min drive

Restaurants

  • ‪Botaničar - ‬7 min walk
  • ‪Caffe bar Mrzla piva - ‬6 min walk
  • ‪Krivi Put - ‬5 min walk
  • ‪Kebab Big Martin - ‬5 min walk
  • ‪Cogito 2 - ‬7 min walk

About this property

The Westin Zagreb

The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
Make yourself at home in one of the 349 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Zagreb? This hotel has 17222 square feet (1600 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Westin Zagreb has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 17,222 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service menu requires a cell phone. I have one, but prefer a printed menu. Otherwise all was excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Everything was great
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located between the old and new part of Zagreb; I had a very comfortable, issue-free stay.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The hotel is in dire need of renovation. My room was very tired, smelly & I only had hot water. There was no cold water available (except in tub which was very inconvenient). The shower did not drain at all. I was always showering with water up to my ankles. Few of the reception staff, housekeeper & bar staff were nice & welcoming, as you should be working in hospitality. For the rest of the hotel staff - no comment. Only stayed here because of an event taking place there.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The room was very comfortable and clean. Nice welcome cookies and muffins on arrival. Air conditioning wasn’t working very well, it was a hot night’s sleep. The breakfast was okay/good, coffee not plentiful and lacked flavor. Hotel bar for dessert was very nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy walk to the town Square & close to tram stops for easier access, lots of restaurants around. Be sure to visit the museum of broken relationships.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The carpets were filthy. The rooms were extremely cold and the engineer could not help. The fabric of the chair in the room was totally worn out, you could see the stuffing. Food was overpriced. The worst hotel I have stayed in, and I have been travelling worldwide, even 3rd world countries, hotels were better, sorry for the name of Westin, Marriott.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great breakfast, nice staff and room was clean. Highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Had a very good experience staying at this property. It is close to the main attractions (20 min walk or 10 min tram ride) and has good food. The property was clean but the carpets were old and wrinkled and need upgrading. Staff at the checkin were very friendly and so were the wait staff at the restaurant. But some of the others like the person making the omelet were kind of rude. Same was the lady at the spa. Overall would recommend this hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very police and friendly staff - even late night room service staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Location and views are great. Size of room and facilities also great, including room service. However, the air conditioning did not work and the room became very hot and stuffy. The windows do open, but not enough to cool the room down properly. Please take a look at that as the summer will be horrendous.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. The room was clean and well maintained. The hotel is within walking distance of the downtown area, shopping, restaurants and tourist sightseeing.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En mi opinión, el hotel es excelente en todos los aspectos, excepto que el restaurant y el bar son excesivamente caros
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and professional. We
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excelent stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Céntrico limpio y personal amable
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Disappointed that there was no airport shuttle from hotel to airport
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel needs a bit of updating. Nice Staff. Walkable to everything
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel a bit dated but had everything we needed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desayuno, personal muy profesional, buena habitación. Me encantó.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room attentive hotel attendant welcome muffins were delicious
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
トラムの駅が近くにあるので、とても便利だった。
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel centrally located. Hotel and Rooms in need of an update. Rooms showing their age and in need of general update. Bath area has stained marks, cracked sinks, etc. Room had lack of multiple electrical outlets at key areas to charge all modern equipment
Stayed 1 night in Apr 2026