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Pullman Zagreb

Property class: 4

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Photo gallery for Pullman Zagreb

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Property video
A modern hotel room with a large bed, a bathtub, a vanity with a mirror, and a walk-in closet.
A modern living room with a sofa, chairs, a coffee table, and a TV.
A modern building with a grid of windows and a sign reading "pullman".

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$109 nightly
The current price is $128 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Buzin City Island, Zagreb, 07, 10010
  • Place, Supernova Zagreb - Buzin
    ‪3 min walk‬
  • Place, Ban Jelacic Square
    ‪12 min drive‬
  • Place, Zagreb Cathedral
    ‪13 min drive‬
  • Airport, Zagreb (ZAG)
    ‪15 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, and a view of the city through large windows.

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a bedside table with a phone, a small rug, and a window with curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A modern hotel room with a large bed, a desk, and a wardrobe.

Superior Room, 2 Twin Beds

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with a large bed, a desk, and a wardrobe.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a bedside table, a mirror, and a window with curtains.

Superior Room, 1 King Bed

  • City view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

A neatly made bed with white linens, two bedside lamps, and a framed abstract artwork on the wall.

Superior Suite, 1 King Bed

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Nov 22 - Nov 23
Total with taxes and fees
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About the neighborhood

Zagreb

With a stay at Pullman Zagreb in Zagreb (Novi Zagreb), you'll be a 4-minute drive from Supernova Zagreb - Buzin and 5 minutes from Bundek Lake. .This hotel is 2.6 mi (4.2 km) from Museum of Contemporary Art and 4.8 mi (7.7 km) from Arena Zagreb.

What's nearby

  • Supernova Zagreb - Buzin - 3 min walk - 0.2 miles
  • Arena Zagreb - 10 min drive - 4.9 miles
  • Ban Jelacic Square - 12 min drive - 5.1 miles
  • Zagreb Zoo - 13 min drive - 5.5 miles
  • Zagreb Cathedral - 13 min drive - 5.5 miles

Getting around

  • Zagreb Klara Station - 5 min drive
  • Zagreb Airport (ZAG) - 15 min drive

Restaurants

  • ‪Caffe Prizma - ‬13 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪vincek - ‬10 min walk
  • ‪Norris Cafe - ‬9 min walk
  • ‪Mirni kutić - ‬4 min drive

About this property

Pullman Zagreb

Pullman Zagreb offers 193 accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 193 guestrooms featuring minibars. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional amenities at this hotel include a banquet hall and bike parking.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Zagreb? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Pullman Zagreb has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (2,153 square feet of space)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 24 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 24 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Zagreb Hotel
Pullman Zagreb Zagreb
Pullman Zagreb Hotel Zagreb
Pullman Zagreb (Opening Summer 2024)

Pullman Zagreb Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 56 reviews
Rating 8 - Good. 10 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with normal staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love it brand new and amazing customer service
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel. Friendly staff, parking available and good breakfast.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and calm place with spacious rooms. The breakfast was delicious, the spa and gym are great for some time off and the staff were incredibly friendly and attentive.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Happy to stay will stay again
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
A
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Lovely room
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Remote from the city. Needs a pool and more leisure areas, and walks and garden surrounds
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice, but you can hear people talking in other rooms just like they are sitting next to you.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The front desk man G was amazing.. he pointed out where to go and even called to help make reservations at a spa for us. Also the lady that checked us in was also amazing. Customer service A1. The hotel was very modern... clean... neat and i would come back.
Stayed 5 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is too far from city centre in the middle of nowhere with just one restaurant. Captive audience. Taxi ride to city costs over 20 euro.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alternative at Mövenpick Zagreb

The review is in fact for Mövenpick Zagreb as Pullman Zagreb is unable to fulfill the booking citing delay in opening as the reason. And so they offer me Mövenpick as the alternative. Was offered the junior suite. Good room size but there was no view (just construction when you look out of your window). Room was ok but would prefer option to have brighter lighting. You need to keep pressing on the button of the hair dryer for it to work and the button is quite hard and thus making it difficult especially for ladies with long hair. Your hand get tired with having to keep pressing on the button. Time to upgrade the hair dryer definitely
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
The hotel is brw with only about 10 people on staff. All criss over into other jobs. Rooms are ok but damp and muggy so use air. The hallways are concrete still very moist smells moldy. Very humid and far walk with 2 walkers to elevator. Room needs a refrigerator not a mini bar that only hold 6 items. Staff very friendly and amazing breakfast. The parking was supposed to get included they charged 18 euro a day. Nothing to do except be in room or lounge. But lucky if bartender u Is on schedule. You are in a large field area not mowed and among about 5 industrial buildings. Very disappointed the end of trip we booked a week. BTW. They charge a day for the stay of checkout. Not like normal travel. Also spa pool was advertised one of the items we required. There us no spa or pool. Not even a workout room. Lastly they need a smal store for in incidental like toothpaste, or razor things you forgot ir got confiscated by airport like hair spray. They told ne it's a 10 minute walk on highway by McDonald's to a gas station. I travel around the world a store even small with 24 items is a must for international travelers.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
안전하고 쉬운 주차, 훌륭한 조식
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber modern
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sim tudo otimo
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alltid nöjd med detta hotell. Maten, personalen & kvaliteten på rum. Liten nackdel att minibaren inte fylls med vattenflaska & som i detta fallet när toaletten spolade av sig själv sent på natten så man vaknade till precis innan man somnade i djupsömnen. Utöver det så är allt fantastiskt & köket som fixade en frukostbox som jag kunde ta med då jag checkade ut innan frukosten serverades är verkligen +++ poäng!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Entrambe
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
El hotel en general limpio y buen personal
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities

Business trip

Maten var bra & Vilim som kock gjorde vistelsen bra i sin helhet. Rummet var sådär, kändes ofärdigt med el kanaler helt öppet, markeringar kvar från byggjobbare på väggen. Hygienartiklar ej påfyllda märktes vid första duschen. Oklara ljud & mycket lyhört från korridoren vilket gjorde det svårt att sova. Maten var som sagt underbar dock & mycket bra parkering.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

8/10 Good

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026