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Hotel Diplomat

Property class: 4

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Photo gallery for Hotel Diplomat

A hotel with a modern design, featuring a prominent glass facade and a well-lit entrance.
A spacious restaurant with multiple dining tables and chairs, large pendant lights, and a projection screen on the wall.
A bar area with wooden furniture, bar stools, and a variety of bottles and glasses on shelves.
A modern hotel room with a dark wardrobe, a green sofa, a small round table with fruit, and a view of the outdoors through large windows.
A modern hotel room with a wooden vanity, a round mirror, a sink, and a toilet. There is a bed with a white cover and a window with sheer curtains.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is $152
$131 nightly
$152 total
Total with taxes and fees
Oct 31 - Nov 1

Explore the area

View in a map
35 Horvatova ulica, Zagreb, 10000
  • Place, Supernova Zagreb - Buzin
    ‪18 min walk‬
  • Place, Museum of Contemporary Art
    ‪3 min drive‬
  • Place, Park za pse Utrine
    ‪3 min drive‬
  • Airport, Zagreb (ZAG)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a headboard, and a patterned wall.

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

A hotel room with two single beds, a headboard with a light-colored panel, and a wall with a geometric pattern.

Standard Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two single beds, a headboard, and a wall with a unique abstract design.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a wooden desk, a green chair, a round mirror, a telephone, a lamp, and a fruit basket.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Triple Room

A hotel room with two single beds, a desk with a TV, a phone, and a mirror.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a desk, and a chair.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Zagreb

With a stay at Hotel Diplomat in Zagreb (Novi Zagreb), you'll be within a 10-minute drive of Ban Jelacic Square and Museum of Contemporary Art. .This hotel is 1.4 mi (2.2 km) from Park za pse Utrine and 1.5 mi (2.4 km) from Bundek Lake.

What's nearby

  • Supernova Zagreb - Buzin - 18 min walk - 1.0 mile
  • Museum of Contemporary Art - 3 min drive - 1.4 miles
  • Park za pse Utrine - 3 min drive - 1.6 miles
  • Ban Jelacic Square - 9 min drive - 4.2 miles
  • Zagreb Cathedral - 12 min drive - 4.8 miles

Getting around

  • Zagreb Klara Station - 18 min walk
  • Zagreb Airport (ZAG) - 20 min drive

Restaurants

  • ‪Caffe Prizma - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪vincek - ‬19 min walk
  • ‪Norris Cafe - ‬14 min walk
  • ‪Doberman - ‬12 min walk

About this property

Hotel Diplomat

Hotel Diplomat offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 32 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at Big Mama Pub, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Big Mama Pub - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Big Mama Pub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Hotel Diplomat Zagreb
Diplomat Zagreb
Hotel Diplomat Hotel
Hotel Diplomat Zagreb
Hotel Diplomat Hotel Zagreb

Hotel Diplomat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 69 reviews
Rating 8 - Good. 21 out of 69 reviews
Rating 6 - Okay. 6 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, very clean and great daily breakfast
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did enjoy my stay. I am a business travellers and I need: a silent hotel for a good night sleep, a good band varied breakfast, a kind and efficient reception, cleanliness, services. I found all of them. Excellent hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everythibg perfect. Clean, free parking , breakfast and staff! And beatyful room
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was various and good. Rooms are clean and confortable. Enough parking space. However the entry to the reception is at the back of the hotel. A little confusing at first.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent choice for a business traveller

ca 5.5 km from Zagreb centre ( 10 minutes by bus) but brand new (renovated) free parking, spotless, spaceous room and excellent breakfast
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes from the airport. Nice,modern and clean rooms. The staff was great and breakfast was well appointed. It was perfect for our needs.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
staff was pleasant.....odor in the room, not very clean
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Diplomat during my visit to Zagreb. The overall experience was good in terms of service and cleanliness. The check-in and check-out process was quick and efficient, and the staff were consistently friendly, polite, and helpful throughout my stay. The hotel facilities were also very clean and well maintained. However, my main disappointment was the room itself. The room was extremely small and did not provide a comfortable amount of space for the stay. In addition, I had specifically requested a king-size bed, but instead was offered two connected twin beds. Unfortunately, the bed arrangement was not comfortable and still felt very small. While I appreciated the professionalism of the staff and the cleanliness of the hotel, I believe the room size and sleeping comfort could be significantly improved to provide a better guest experience.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
4성급 이지만 몬가 이상하게 허접한 느낌 . 아침두 .분위기두 역시 싼게 비지떡. 주차는 외부 주차.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Καθαρό δωμάτιο, ευρύχωρο, πολύ καλό μπάνιο. Πολύ καλό πρωινό. Άμεση εξυπηρέτηση για ότι ζητήσαμε.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très agréable Hôtel propre et calme
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima esperienza

Ho alloggiato presso Hotel Diplomat già 3/4 volte, devo dire che mi trovo molto bene. Ampio parcheggio, stanze spaziose, pulite e rinnovate, colazione a buffet e ristorante ottimi. Consiglio a chi viaggia in auto
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel confortável e surpreendente

Hotel surpreendente, parecia um flat com quarto, salinha e banheiro completos. Café da manhã dentro do pub mamma simplesmente completo e delicioso. Funcionários muito antencioso e estacionamento incluído. Amamos! Nós surpreendeu positivamente. Não fica próximo aos pontos turísticos mas estávamos de carro então pra gente foi bem conveniente
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities
Super nette Mitarbeiterin.. Ein kleines Problem wurde sofort gelöst. Ich würde immer wieder diesen Hotel nehmen. Komplett sauberes Hotel.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour familial, Très bon hôtel, avec de grandes chambres confortables et une salle de bain moderne. Le seul bémol, un frigo pas bien réglé. A part ce détail, je le recommande. Si je reviens visiter Zagreb plus longuement, je reviens dans cet hôtel sans hésiter.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien, compte tenu du prix. Petit déjeuner inclus, dėlicieux.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel je odličan,namjeŝten jako moderno.Čisto ,uredno i jako ljubazno osoblje.Sve pohvala
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in May 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

No volvere.

Muy mal. Llegue a eso de las 20:00 pregunte por la cena y me dijeron que no habia restaurante, solo desayuno. El hotel completamente alejado de todo. La habitacion nada del otro mundo. No volvere.
Stayed 1 night in May 2022
Verified review

6/10 Okay

Liked: Staff & service, amenities
Good but not 4 stars . Breakfast was great . And bathroom was nice but uncomfortable beds and old linens. Also the walls were dirty in the room. For one night it’s ok .
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel, nice breakfast and good staff. Big parking and close to highway exit
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Constructions works Wake you up at 7;00 am

There’s a construction works in the hotel that no one warns you about before or during the checkin. We’ve stayed for 2 nights and we’ve been woken up each morning at 7 am by machines working on site. Not only this but machines been working all day including midday so no one could rest during the day either. Receptionist was rude enough to asks me to pay extra for late check out even though we had the most terrible experience.
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

one overnight stay

The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there was not so many food left and they did not refill. Parking is good and free.
Stayed 1 night in Sep 2020