Check-in didn't go well. The person at the front desk wasn't helpful and kept repeating the same explanation, even after I told her I understood and asked her to proceed with the check-in. The furniture in the rooms is outdoor camping furniture that the hotel sells via a QR code. The furniture is incredibly uncomfortable. We stayed for 6 nights and wanted to hang out in the hotel room, play cards, and binge-watch shows while it rained. The camp couch is impossible to sit on; it's so uncomfortable and awkward. When we asked for an additional folding camp chair (only slightly more comfortable than the folding couch), we were told they didn't have any. Then the living room area of the room was incredibly dark. We asked if there was a missing standing lamp in the corner because the entire half of the room was unlit at night, and we were told that's how the rooms are designed. We ended up using our camp lantern to light the corner. On the bright side, the room was huge, the mattresses were comfortable, and the hot chocolate was delicious.