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The Black Swan - The Inn Collection Group

4.0 star property

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Photo gallery for The Black Swan - The Inn Collection Group

Front of property - evening/night
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Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Bar
The current price is $132
$110 nightly
$132 total
Total with taxes and fees
Jun 9 - Jun 10

Explore the area

View in a map
Market Place, Helmsley, York, England, YO62 5BJ
  • Place, North York Moors National Park
    ‪1 min walk‬
  • Place, Helmsley Castle
    ‪4 min walk‬
  • Place, Hemsley Walled Garden
    ‪7 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪68 min drive‬

Room options

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

8.0 out of 10
Very good
(5 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

7.4 out of 10
Good
(3 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room with Bunks

Family Room with Bunks | Desk, iron/ironing board, free WiFi, bed sheets

Family Room with Bunks

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

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The Feathers Hotel, Helmsley, North Yorkshire
York
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.7 out of 5, Exceptional, 485 reviews
$98 nightly
The price is $117
Jun 28 - Jun 29
Total with taxes and fees
The Feathers Hotel, Helmsley, North Yorkshire

About the neighborhood

Helmsley

Located in York, The Black Swan - The Inn Collection Group is in a rural location, within a 15-minute walk of North York Moors National Park and Duncombe Park. .This hotel is 13.2 mi (21.3 km) from Castle Howard and 15 mi (24.1 km) from Flamingo Land Theme Park and Zoo.

What's nearby

  • North York Moors National Park - 1 min walk - 0.1 miles
  • Duncombe Park - 3 min walk - 0.2 miles
  • Cleveland Way - 3 min walk - 0.2 miles
  • Helmsley Castle - 4 min walk - 0.3 miles
  • Hemsley Walled Garden - 7 min walk - 0.4 miles

Getting around

  • Thirsk Station - 22 min drive
  • Durham (MME-Teesside Intl.) - 56 min drive

Restaurants

  • ‪The Black Swan - ‬8 min drive
  • ‪The Feathers Hotel - ‬1 min walk
  • ‪The Fairfax Arms - ‬8 min drive
  • ‪Byland Abbey Inn - ‬12 min drive
  • ‪The Royal Oak - ‬11 min drive

About this property

The Black Swan - The Inn Collection Group

The Black Swan - The Inn Collection Group offers 45 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 45 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
At The Black Swan - The Inn Collection Group, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10:00 AM.
The Black Swan - The Inn Collection Group has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 222 out of 420 reviews
Rating 8 - Good. 132 out of 420 reviews
Rating 6 - Okay. 50 out of 420 reviews
Rating 4 - Poor. 13 out of 420 reviews
Rating 2 - Terrible. 3 out of 420 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Clean and really comfortable. Staff were very pleasant and professional Food was excellent.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room, free parking, great staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the whole experience
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was brilliant,food great,staff and everything else 1st class
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berg good hotel, great service breakfast was excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Lovely and clean room. Lovely breakfast included and a good price Thank you
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in Helmsley

We went to celebrate our 40th wedding anniversary lovely hotel and great staff
Stayed 1 night in Aug 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to be back again . Staff were awesome !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

We had a good stay in every way and will certainly stay there again
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel will definitely return 👌 👍
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay, room was spacious and meals where good.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Very clean , friendly staff , excellent breakfast, highly recommended
Stayed 1 night in Jul 2024
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice venue to stay at, close to local amenities.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely horel
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alan

Liked: Cleanliness
Disliked: Property conditions & facilities
An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Happy with the room and a lovely breakfast - would definitely recommend it.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little village hotel
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Richard

Lovely hotel and very dog friendly
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good no complaints. Nice ambiance and great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was easy and the staff friendly.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Apr 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Room was clean and spacious but lacking in a few softer touches like cushions, pictures on blank walls etc. Coffee making facilities were basic compared to similar 4* standard hotels I've stayed in for work. Bathroom was cold even with towel radiator permanently on. Staff seemed very busy in the restaurant probably not enough of them.
Stayed 2 nights in Feb 2026