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The Queens Hotel & Victoria Cloisters

Property class: 2

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Photo gallery for The Queens Hotel & Victoria Cloisters

A balcony with a table and chairs, a view of a river, and buildings in the background.
A restaurant with wooden tables and chairs, a blue wall, and a large window.
A historic building with a sign reading "WOODS MILL QUAY".
A hotel lobby with a mix of armchairs and sofas, a patterned carpet, and a large mirror on the wall.
A red brick building with a sign reading "Woodsmill Quay."

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
The current price is $145
$121 nightly
$145 total
Total with taxes and fees
Oct 4 - Oct 5

Explore the area

View in a map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • Place, York Christmas Market
    ‪3 min walk‬
  • Place, York City Walls
    ‪3 min walk‬
  • Place, Shambles
    ‪4 min walk‬

Room options

View all photos for Standard Double Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with curtains, and a headboard with a lamp.

Standard Double Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

A hotel room with a large bed, a desk with a chair, a window with curtains, and a headboard with a lamp.

Standard Double Room Single Use, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Twin Room, 1 Bedroom

9.2 out of 10
Wonderful
(11 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a television.

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(14 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, and a television.

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

A hotel room with two beds, a desk, a chair, and a small table.

Family Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

A hotel room with two beds, a desk with a remote control, a chair, a coat rack, and a television on the wall.

Superior Family Room, River View

8.8 out of 10
Excellent
(15 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

A hotel room with a large bed, a desk with a chair, a small table, and a window with curtains.

Double Smoking Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a round table with a brochure, and a wall-mounted lamp.

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

A neatly arranged bedroom with a bed, bedside tables, a desk, and a chair.

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

A neatly made bed with a headboard, two bedside tables with lamps, a chair, and a mirror on the wall.

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

A neatly made bed with white linens, a red chair, a bedside table with a lamp, and a framed picture on the wall.

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

  • 570 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

A living room with a wooden coffee table, a grey sofa with floral cushions, a dining table with chairs, and a TV on a shelf.

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

A modern living room with a sofa, two armchairs, a wooden coffee table, and a dining table with chairs. There is a kitchen area with cabinets and appliances.

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

9.0 out of 10
Wonderful
(4 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

A double bed with white linens and two bedside tables with lamps.

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

A neatly arranged bedroom with a bed, bedside lamps, a desk, and a chair.

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

A hotel room with a bed, desk, chair, and a mirror.

Accessible Double Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

A hotel room with two beds, a desk, a chair, and a small round table.

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

A neatly made bed with a headboard, two bedside tables with lamps, a chair, and a mirror on the wall.

One Bed Double Apartment Sleeps 2 (a1/a4/a7/a10)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

APARTMENT ONE BED

  • Sleeps 10

View all photos for Apartment with 2 single beds plus double sofa bed

A hotel room with two single beds, a wooden nightstand with a lamp, and a window with blinds.

Apartment with 2 single beds plus double sofa bed

  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

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The price is $113
Oct 11 - Oct 12
Total with taxes and fees
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About the neighborhood

York

With a stay at The Queens Hotel & Victoria Cloisters, you'll be centrally located in York, just a 4-minute walk from York City Walls and 6 minutes by foot from Shambles. .This hotel is 0.5 mi (0.8 km) from York Minster and 0.1 mi (0.1 km) from All Saints Church.

What's nearby

  • York Christmas Market - 3 min walk - 0.2 miles
  • York City Walls - 3 min walk - 0.2 miles
  • Jorvik Viking Centre - 3 min walk - 0.2 miles
  • Shambles - 4 min walk - 0.3 miles
  • York Minster - 7 min walk - 0.4 miles

Getting around

  • York Station - 9 min walk
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • ‪Drift-In Cafe - ‬3 min walk
  • ‪FortyFive Vinyl Café - ‬2 min walk
  • ‪Nando's - ‬4 min walk
  • ‪The Stone Roses Bar - ‬3 min walk
  • ‪Golden Ball - ‬3 min walk

About this property

The Queens Hotel & Victoria Cloisters

The Queens Hotel & Victoria Cloisters offers 78 accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with digital channels.
Stay in one of 78 guestrooms featuring Smart televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include portable fans, and irons/ironing boards can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Enjoy a satisfying meal at Royal Brasserie serving guests of The Queens Hotel & Victoria Cloisters. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Royal Brasserie - This brasserie specializes in British cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Riverside Lounge - Onsite bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 19.50 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 9.50 for children
  • Self parking fee: GBP 19.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York

Queens Hotel

Queens York

Queens Hotel York

Queens Hotel Hotel

Queens Hotel Hotel York

The Queens Hotel & Victoria Cloisters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super friendly and helpful staff and awesome breakfasts.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for walking to all of the sites we wanted to see.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to the amenities and restaurants will return to this hotel .
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Maura

Super friendly and helpful staff, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where very friendly the room was clean and tidy breakfast was great it had a good choice and was hot the bar area is very comfortable
Stayed 3 nights in May 2026
Verified review

8/10 Good

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location clean and tidy
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, and the apartment was clean, spacious, and comfortable. Overall, it was a brilliant stay and I would happily return.
Stayed 2 nights in May 2026
Verified review

8/10 Good

janet

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location for a one night stay, breakfast good quality food .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, lovely staff!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to the city.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great location,really nice room and the staff were so friendly and welcoming.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location central to the train station and many attractions. It’s clear they maintain the rooms well including a fresh coat of paint, which you don’t always see with older hotels like this one (usually the paint ends up quite grubby) the breakfast is excellent as well
Stayed 1 night in May 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 3 night stay, had a room with a view of the river bridges and minster. 15 minutes tops walk from the station to the hotel, so handy, same to walk to the centre of the city, lots of choices of food and bars in the evening. Breakfast was really enjoyable and the staff were on top of organisation and maintaining the food on offer, we'd happily return, thank you
Stayed 3 nights in May 2026
Verified review

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Prime location on the river. Perfect for exploring York. Staff efficient and friendly.
Stayed 2 nights in May 2026
Verified review

8/10 Good

MICHELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in York. The room was average size. The food was good - not the best since it had limited varieties of food. Staff were friendly and helpful. The hotel was close to many places.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Staff are very friendly, kind and helpful and welcoming. The staff also in the Restaurant are helpful friendly kind and welcoming. The Hotel is extremely clean and well maintained. The its next to river so you get a lovely view either from a room or outside. Definitely be going there again soon
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, close location to centre and beautiful by the river. Did not like breakfast and only had one of the two I paid for but there are other locations near by for breakfast.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Zenab

Liked: Cleanliness, staff & service
Excellent location. Comfortable bed. Helpful and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Megan

Liked: Cleanliness, staff & service
The staff were excellent, Sarah was particularly helpful
Stayed 2 nights in May 2026
Verified review

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. The location was very good for accessing the visitor areas of the city. The staff was professional although not overly friendly. The buffet was nice.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was well equipped, comfortable, clean and in a great location so close to sites. A great find and the staff were genuinely welcoming and friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Agnar

Liked: Cleanliness, staff & service, amenities
A clean, spacious and cozy apartment. Perfect for a couple of nights while visiting York. Great hospitality from the staff, thank you for our stay.
Stayed 2 nights in Apr 2026