Hilton York

4.0 star property

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Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board
Meeting facility
Restaurant
Reception
Double Guest Room with Balcony and Tower View | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Business services
  • Bar
$111
$92 nightly
$111 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, York City Walls
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Accessible Double Room

  • Sleeps 2

Double Room With Sofa Bed

  • Sleeps 3

Double Room with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

King Guest Room with Tower View

9.0 out of 10
Wonderful
(17 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Guest Room with Balcony and Tower View

8.6 out of 10
Excellent
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Hilton Guest Double Room

  • Sleeps 2

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Guest Room With Tower View And Balcony

  • Sleeps 2

King Hilton Suite With Sofa Bed

  • Sleeps 3

Hilton Guest Room

  • Sleeps 2

Deluxe Double Room With Balcony Tower View

  • Sleeps 2

Deluxe King Room With Tower View

  • Sleeps 2

Two Double Room

  • Sleeps 4

Double Guest Room

8.6 out of 10
Excellent
(54 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Two Double Bed Guest Room

8.4 out of 10
Very good
(35 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

York

With a stay at Hilton York in York (City Centre), you'll be a 4-minute walk from Shambles and 11 minutes by foot from York Minster. .This hotel is 2 mi (3.2 km) from York Racecourse and 0.1 mi (0.2 km) from York City Walls.

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.1 miles
  • York City Walls - 2 min walk - 0.1 miles
  • Shambles - 3 min walk - 0.2 miles
  • York Christmas Market - 3 min walk - 0.2 miles
  • York Minster - 8 min walk - 0.4 miles

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Pavement Vaults - ‬3 min walk
  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Slug & Lettuce - ‬4 min walk

About this property

Hilton York

Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 131 guestrooms featuring Smart televisions. 40-inch flat-screen televisions are provided, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in York? This hotel has 4331 square feet (402 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 503 out of 1007 reviews
Rating 8 - Good. 271 out of 1007 reviews
Rating 6 - Okay. 138 out of 1007 reviews
Rating 4 - Poor. 58 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shirley

Liked: Staff & service
All was perfect , very polite staff
Stayed 1 night in Dec 2025

6/10 Okay

Clare

Liked: Cleanliness, staff & service, amenities
Hotel well located. Check in very smooth. Staff helpful. Rooms clean. We used the valet parking £30 per day at the hotel, and the option for electric vehicle charging at the hotel for us was very good. £25 part charge (which we opted for they charged it from 38% to 100%. Breakfast was nice £15pp, and the egg station lady was a ray of sunshine and very speedy! Room cleaned well. My main moan was the mattresses, very very firm!! Which some may love, but I'm more a medium sprung girl myself so not the greatest nights sleep. Also, with being Christmas season there are parties on most evenings, with music till midnight, therefore if you like a quieter room up until midnight, maybe get a higher floor room, we were on the top floor and could still hear, not really an issue for us but something to note. I would stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maitrey

Nicr
Stayed 1 night in Nov 2025

2/10 Terrible

Emily

I made a booking for a meeting room and 5 people to stay the night. The meeting room was fine, apart from it was not disability accessible. You had to climb two sets of stairs to get to it. We should have been made aware of this when the booking took place The worst part was how they dealt with my colleagues, they wouldnt let them check in until the whole party was there, even though their names were on the booking form and email. There were issues with having our drinks in the bar on the night and putting the drinks on the roomas twe had already set up a credit card on the room their name was on the booking.
Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 1 night in Nov 2025

10/10 Excellent

Carl

Stayed 1 night in Nov 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, lovely bar & dining areas. Very pleasant staff & good facilities.
Stayed 3 nights in Nov 2025

8/10 Good

David Graham

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

8/10 Good

I-Kang

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and decent room. Super nice staffs. Nice breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Stayed 1 night in Sep 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Spotless room great breakfast
Stayed 1 night in Nov 2025

8/10 Good

Phil

Liked: Staff & service, room comfort
Disliked: Cleanliness
We arrived early and although I had messaged the hotel in advance to ask for an early check in the room was not available. The receptionist siad that they would send me a text message when the room was ready but we did not receive a message. We got into the room just after 4.00 and was disappointed as there were crisps and foodstuffs on the floor from the previous occupant We were previously told that the room was not available as it was still being cleaned yet after all of our efforts the room was still presented to us dirty. Not what we would expect from the Hilton?
Stayed 1 night in Nov 2025

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, good variety for breakfast and bar food.
Stayed 3 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
William was so helpful checking us in and helping us with the valet service. Our room was super clean and comfortable and the staff went the extra mile to make my partner and I’s first anniversary extra special! Location is super close to all the best parts of York. I will definitely recommend the Hilton York to everyone! Thankyou for a magical stay in my favourite city!
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Breakfast was excellent with many choices and a great view of Clifford’s Tower. Close to shops and restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice clean room, nice hotel and friendly staff. Excellent lady cooking any extra breakfast requirements to order. The only downside was the overpowering smell of air freshener in reception, not good for breathing.
Stayed 2 nights in Nov 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Manageress on shift went above and beyond to ensure we got to the train station when the Taxi failed to turn up. It was much appreciated.
Stayed 1 night in Nov 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed good night sleep even though hotel was full an busy was quiet during the night. Only down fall was breakfast too loud and very busy a lot of footfall walking past constantly couldn’t relax not very spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very nice fruendly helpful staff. Great breakfast with lovely view. Will return
Stayed 2 nights in Nov 2025

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast, very clean, good staff just no air con and wasn’t a very good view but would definitely stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

4/10 Poor

Lara

Stayed 1 night in Nov 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff happy to seat 9 of us for breakfast or drinks in the bar area. Room comfortable & spotless, although bathroom a bit too compact & having to step in/ out of bath to use shower, not great for people in their mid seventies, despite a number of grab handles.
Stayed 1 night in Nov 2025