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Emerald Residence

3.0 star property

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Photo gallery for Emerald Residence

Front of property
Basic Triple Room, Shared Bathroom | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Deluxe Quadruple Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
5 Main St, York, England, YO10 4HJ
  • Place, University of York
    ‪16 min walk‬
  • Place, York Racecourse
    ‪19 min walk‬
  • Place, McArthur Glen Designer Outlet
    ‪2 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, Ensuite

8.8 out of 10
Excellent
(5 reviews)
  • 1317 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Triple Room, Ensuite

7.4 out of 10
Good
(6 reviews)
  • 1815 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Quadruple Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • 2918 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Quadruple Room, Ensuite

7.0 out of 10
Good
(2 reviews)
  • 2562 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • 2598 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Superior Twin Room, Ensuite

Superior Twin Room, Ensuite | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 2135 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Single Room, Shared Bathroom

  • 712 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Triple Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 1922 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

York

With a stay at Emerald Residence, you'll be centrally located in York, within a 5-minute drive of University of York and Shambles. .This guesthouse is 2.3 mi (3.6 km) from York Minster and 0.9 mi (1.5 km) from Fulford Golf Club.
View more Guest Houses in YorkOpens in a new window

What's nearby

  • University of York - 16 min walk - 0.9 miles
  • York Racecourse - 19 min walk - 1.1 miles
  • McArthur Glen Designer Outlet - 2 min drive - 1.3 miles
  • York Barbican - 3 min drive - 1.3 miles
  • Shambles - 4 min drive - 1.7 miles

Getting around

  • York (QQY-York Train Station) - 12 min drive
  • Leeds (LBA-Leeds Bradford) - 59 min drive

Restaurants

  • ‪Plough Inn - ‬6 min walk
  • ‪Bison Coffee House - ‬2 min drive
  • ‪Edinburgh Arms - ‬20 min walk
  • ‪The Knavesmire - ‬6 min drive
  • ‪The Pig and Pastry - ‬4 min drive

About this property

Emerald Residence

Central guesthouse with free parking connected to a shopping center in York
Emerald Residence offers 11 accommodations with complimentary bottled water and hair dryers. 36-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include showers.

This York guesthouse provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 11 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
This guesthouse offers designated smoking areas.
Take advantage of the guesthouse's room service (during limited hours).
Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Emerald Residence York
Emerald Residence Guesthouse
Emerald Residence Guesthouse York

Emerald Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 56 out of 163 reviews
Rating 8 - Good. 49 out of 163 reviews
Rating 6 - Okay. 34 out of 163 reviews
Rating 4 - Poor. 8 out of 163 reviews
Rating 2 - Terrible. 16 out of 163 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Lloyd

Traveled with partner
Liked: Cleanliness
Convenient location with great parking off street. Out room needed a little maintenance attention but it was comfortable for the night and reasonably priced.
Stayed 1 night in Sep 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy admission and easy comings and goings
Stayed 2 nights in Sep 2025

8/10 Good

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When arrived, had to call a mobile to check in and was given a code for front door, then a code for the room, which seemed strange, but once in the room there was a key card, so was fine. Clean and tidy. Fridge in room as well as tea, coffee and bottled water. Had to hunt for the towels, as they were in the wardrobe! I (female) was staying with my young son and was concerned about the front door. Everytime we went in or out, it was either not shut correctly or someone had left it with the Yale lock unlocked, so anyone could walk in. You had to make a concerted effort to make sure the door locked, so being open could have been by accident, but when unlocked, someone had to have done that on purpose. There was parking at the rear, but this was reduced due to a truck being parked there, and how it was parked limited number of cars that could park without blocking in other cars. There was also a few spaces to park on the main road. Overall, the place was good, in a good location for the city centre, clean and value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Traveled with partner
Fab place to stay. Would recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently had a stay here and have no complaints, the check in was nice and easy. The lady that did our check in was informative and friendly, didn't leave us needing anything. The room was clean and the room had complimentary bottled water and biscuits. If you need a well priced place to stay near York centre I'd recommend here
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SUK LING, Kowloon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
York - Good choice😎
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
reasonable price easy parking .good place .central to york.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay nice and quiet and close to all amenities. Bus stop across the rd takes you right into the city center. Friendly helpful staff, would definitely stay again.
Stayed 3 nights in Aug 2025

8/10 Good

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent enough stay, was blanked twice in communcation attempts pre stay and checking in had to wait on a call back (along with other guests waiting outside) to access our rooms. Clean room, served purpose for the night
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for what you pay for

Overall, for the price we paid and for a place to simply sleep and shower I am happy with my experience. There is limited private parking at the rear of the building (about 4 car spaces) but also street parking is available. The people are lovely and they were swift and friendly with checking me into my room. We were in a double bed room plus a single bed with an ensuite, and it was all tidy and clean upon arrival. The only downsides was that one of the windows had a crack in it and the room gets quite warm (we stayed in mid July). The room comes with a standing fan you can use though. We also got a takeout to have in the hotel room and it was helpful that we had a mini fridge in our room. It came with cutlery but we did notice downstairs there is a seating area and a kitchen space that I think residents are welcome to use. They also have an ironing board and you can ask for an iron too from the friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Clean comfortable room.
Stayed 1 night in Jul 2025

4/10 Poor

Huannian

Stayed 1 night in Jul 2025

10/10 Excellent

Jalaludin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A trip to remember

Great experience for a self check in stay. We arrived late but was attended to well by a friendly staff who happened to be at the premise.
Stayed 1 night in Jul 2025

6/10 Okay

Babs

Business traveler
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely clean period property. Easy to find and very near to the main attractions in York.
Stayed 1 night in Jul 2025

6/10 Okay

Eloisa

Disliked: Staff & service
It was hard to get hold to someone on the phone to check in, I am pregnant and I needed to go to the toilet as soon as, the person who I managed to speak to had issues with the system and took longer to give me the codes to access. Then about an hour after, while I was at a Dr appointment I received a message saying that I have to leave the room, all very random, they took my last name wrong and gave me the wrong number but there is no need to send a message like that and get me all into panic. Apart of that the room was fine, just that didn’t have any other light more than the main one, so if you want to read in bed then take your own lamp.
Stayed 1 night in Jun 2025

10/10 Excellent

Alisha, Kitimat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large. Access to streaming channels. Great area...right beside a bus stop to take you right into city centre.
Stayed 3 nights in Jun 2025

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Fine for the price
Stayed 1 night in Jun 2025

10/10 Excellent

GARETH

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay for us as a family of three. Nothing really to complain about apart from other guest not returning the iron back for us to use
Stayed 1 night in Jun 2025

10/10 Excellent

Dony

Stayed 1 night in Mar 2025

8/10 Good

Denzel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great. Easy check in, ample parking, bus stop right across the street.
Stayed 1 night in May 2025

6/10 Okay

Stuart

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It took till a lot later in the day to receive the smart lock details despite several chases through the Hotels.com system. Upon arrival the building was noisy with people in the corridor. The room was very basic with very thin curtains. The TV was mounted really high with dangling cables. There is a lot of road noise and noise from other rooms carries including people in the corridors and slamming of the front door. The water bottles and biscuits were a nice touch. There were a lot of tatty finishes, especially in the bathroom with paint overlapping in odd places. Would not stay again, especially at this price, way too expensive for what you get.
Stayed 1 night in May 2025