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Four Points Flex by Sheraton Yokohama West

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Yokohama West

Interior
Property amenity
Exterior
Restaurant
Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
$75
$68 nightly
$75 total
Mar 8 - Mar 9

Explore the area

View in a map
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa, 220-0005
  • Place, Anpanman Museum
    ‪16 min walk‬
  • Place, K-Arena Yokohama
    ‪18 min walk‬
  • Place, PIA ARENA MM
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Yokohama

With a stay at Four Points Flex by Sheraton Yokohama West in Yokohama (Nishi), you'll be within a 5-minute drive of Anpanman Museum and K-Arena Yokohama. .This hotel is 4.1 mi (6.5 km) from Tokyo Bay and 4.9 mi (7.9 km) from Nissan Stadium.

What's nearby

  • Anpanman Museum - 16 min walk - 0.9 miles
  • K-Arena Yokohama - 18 min walk - 1.0 mile
  • PIA ARENA MM - 18 min walk - 1.0 mile
  • Landmark Tower - 5 min drive - 1.5 miles
  • Pacifico Yokohama - 5 min drive - 1.7 miles

Getting around

  • Yokohama Station - 6 min walk
  • Takashimacho Station - 12 min walk
  • Haneda Airport (HND) - 35 min drive

Restaurants

  • ‪ぶらぶら - ‬1 min walk
  • ‪天下一品 - ‬1 min walk
  • ‪HUB - ‬1 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪ゴル麺。 - ‬1 min walk

About this property

Four Points Flex by Sheraton Yokohama West

Four Points Flex by Sheraton Yokohama West offers 156 accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Yokohama hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Four Points Flex by Sheraton Yokohama West, enjoy a satisfying meal at the restaurant.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
Four Points Flex by Sheraton Yokohama West has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on April 14, 2026 from 11 AM-2 PM. All facilities that use power, including elevators will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West Yokohama
UNIZO Yokohamaeki-West
HOTEL UNIZO Yokohamaeki West
Hotel Unizo Yokohamaeki West
Four Points Flex by Sheraton Yokohama West Hotel
Four Points Flex by Sheraton Yokohama West Yokohama
Four Points Flex by Sheraton Yokohama West Hotel Yokohama

Four Points Flex by Sheraton Yokohama West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 401 out of 709 reviews
Rating 8 - Good. 224 out of 709 reviews
Rating 6 - Okay. 61 out of 709 reviews
Rating 4 - Poor. 16 out of 709 reviews
Rating 2 - Terrible. 7 out of 709 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

JIHPERNG

Business traveler, Traveled with family
Liked: Cleanliness
The Staff response to fire alarm at front desk/floor is not timely and well communicated to the guests at waiting line. Do not have the same feel as most Japanese hotels.
Stayed 1 night in Nov 2025

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service
Convenient
Stayed 3 nights in Nov 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient area to explore Yokohama, typical smaller size rooms, however comfortable and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Elmer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Jeritzan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It appears to be downtown with a large variety of stores and restaurants. There were also very interesting places of interest nearby. The main point of dissatisfaction was the lack of English-language television. All channels were in Japanese.
Stayed 2 nights in Oct 2025

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff friendly. Hotel was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Ehn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. The staff was very nice. The rooms are small but the bed is comfortable. The next time that I visit Yokohama, I will stay here. The location of the property is a short walk to the train station. Overall I enjoyed my stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kumiko, Hoboken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Denise

Stayed 5 nights in Jul 2025

6/10 Okay

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Bharat

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Stayed 1 night in Apr 2025

10/10 Excellent

Carson

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy travellers

Staff were very helpful. Location excellent 10 minute walk to Yokohama railway station . Loads of restaurants within 10 minute walk
Stayed 2 nights in Mar 2025

2/10 Terrible

Masumi

Stayed 7 nights in Nov 2024

10/10 Excellent

Westley, SAN FRANCISCO

Stayed 1 night in Feb 2025

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at my last night in Japan - easy for last shopping, dinning, and transportation to the airport! Very quiet.
Stayed 1 night in Jan 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
It is the typical business hotel and the room quiet small. But it is close to the train station
Stayed 2 nights in Jan 2025

10/10 Excellent

H. S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Ola

Stayed 1 night in Jan 2025

10/10 Excellent

Poppy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was wonderful. The area outside the station was interesting, but I think that should be expected for an area that is a 5 minute walk from a major rail station. There was also an excellent supermarket embedded in a pleasant mall just 1.5 blocks away.
Stayed 7 nights in Jul 2024

8/10 Good

Joseph, LONG BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walking distance from Yokohama train station. Staff was very friendly. Stayed 4 days. Tons of food options nearby. The room is Japanese business style so they are small-served its purpose if you simply need somewhere to stay while visiting local attractions, relatives, etc. They did have coin laundry. A little tricky to find as there’s not a super big sign advertising the hotel. I was traveling alone so it was great.
Stayed 4 nights in Jun 2024

10/10 Excellent

IRENE

Stayed 2 nights in May 2024