Chateau Star River Shaanxi

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Photo gallery for Chateau Star River Shaanxi

Lobby
Lunch and dinner served, Chinese cuisine
Courtyard
Exterior
Lobby sitting area

Room options

View all photos for Deluxe Double Room, 1 King Bed (Hot Spring Access)

Deluxe Double Room, 1 King Bed (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 King Bed (Hot Spring Access)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room (Hot Spring Access)

Deluxe Twin Room (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room (Hot Spring Access)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Business Double Room, 1 King Bed (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Business Double Room, 1 King Bed (Hot Spring Access)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Business Twin Room (Hot Spring Access)

Business Twin Room (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Business Twin Room (Hot Spring Access)

  • 538 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Double Room, 1 King Bed (Hot Spring Access)

Executive Double Room, 1 King Bed (Hot Spring Access) | Minibar, in-room safe, desk, soundproofing

Executive Double Room, 1 King Bed (Hot Spring Access)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Chateau Suite (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Chateau Suite (Hot Spring Access)

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Flat-screen TV, pay movies

Executive Suite, 1 King Bed

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room, 1 King Bed

Flat-screen TV, pay movies

Executive Double Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Front of property
Novotel Xi'an The Bell Tower
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  • Pet friendly
  • Parking included
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  • Restaurant
4.6 out of 5, Wonderful, 216 reviews
$49 nightly
The price is $52
May 5 - May 6
Total with taxes and fees
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About the neighborhood

Xianyang

With a stay at Chateau Star River Shaanxi in Xianyang (Weicheng District), you'll be within a 15-minute drive of Chang'an University (Weishui Campus) and Wulingyuan Mausoleum. .This luxury hotel is 7.7 mi (12.4 km) from Changle Palace and 8.3 mi (13.3 km) from Han Chang'an Cheng.

What's nearby

  • Chang'an University (Weishui Campus) - 12 min drive - 5.2 miles
  • Wulingyuan Mausoleum - 15 min drive - 7.9 miles
  • Changle Palace - 17 min drive - 11.4 miles
  • Xi'an City Walls - 24 min drive - 17.0 miles
  • Xi'an Bell Tower - 27 min drive - 16.5 miles

Getting around

  • Xianyang Station - 20 min drive
  • Xi'an (XIY-Xianyang Intl.) - 22 min drive

Restaurants

  • ‪Tang Dynasty - ‬20 min drive
  • ‪Starbucks - ‬16 min drive
  • ‪Dicos Select - ‬17 min drive
  • ‪Ajisen Ramen 味千拉麵 - ‬13 min drive
  • ‪金帝酒楼 Golden King Restaurant - ‬13 min drive

About this property

Chateau Star River Shaanxi

Chateau Star River Shaanxi offers 331 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
There are 8 hot springs open between 7:00 AM and 11:00 PM.
Make yourself at home in one of the 331 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as hot springs or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
For lunch or dinner, stop by 意咖啡西餐厅, a restaurant that specializes in Chinese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
意咖啡西餐厅 - This buffet restaurant specializes in Chinese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 意咖啡西餐厅

Things to do

  • 8 hot springs
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 8 hot springs
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hot springs water temperature - 100 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 322.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 322.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the onsite hot springs is included for 2 guests per room. Fees apply for additional guests.

We should mention

Hot springs access available from 7:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chateau Star River Xi’an Hotel Xi'an
Chateau Star River Xi’an Hotel
Chateau Star River Xi’an Xi'an
Chateau Star River Xi’an Xi'a
Chateau Star River Xi’an
Chateau Star River Shaanxi Hotel
Chateau Star River Shaanxi Xianyang
Chateau Star River Shaanxi Hotel Xianyang

Chateau Star River Shaanxi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for smokers

Love this hotel very nice very clean and its a smokers paradise
Stayed 1 night in Mar 2025

4/10 Poor

Frederick

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I've rarely bothered to leave reviews of hotels, but my experience here left me quite furious. I stayed in the hotel in October, so not so hot outside. However it was VERY hot in my room, at one point it was 27c. Clearly the Air Con wasn't functioning so I asked reception. They sent a technician who proceeded to LIE about the situation saying it would take time to cool down. Eventually they admitted that they had turned off the Air Con for the whole hotel to save money and gave me a cooling unit, which did almost nothing I should add. I would still be annoyed but be prepared to accept this at a cheaper hotel, but this is meant to be 5* luxury. Being able to sleep at a comfortable temperature is a BASIC requirement and one that I wouldn't ever imagine would be an issue at such a hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Jingyu

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Very clean, spacious and well appointed rooms. Double sinks were a nice feature!
Stayed 2 nights in Nov 2019

10/10 Excellent

Ming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a widely open, calm and clean area. Well designed near the airport. Hopefully, other facilities or shops and taxis services would be available in the near future. The restaurant services (Chinese food portion we tried) is very excellent, best one we ever had during the "Silk Trade Trip".
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, the bathroom very spacious and modern, the breakfast has a great variety and high quality. The service staff is very friendly. The hotel swimming and outside garden was very enjoyable. Not so experienced with foreign credit card in restaurant area. No shuttle service to Xi’an center. Overall was excellent and would definitely stay there again.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Really amazing hotel, amazing food, not too overpriced either. Just very hard to find a bus or a taxi to Xian!!
Stayed 1 night in Feb 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Stay

The restaurant meal was tasty, but our dinners came out 20 minutes apart.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

NicolaosRamirez, Guangzhou China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to express my experience in the hotel, The staff excellent, the food, the room, the services I can say 7 star hotel .... The buffet was really good, and the restaurant my wife and and went for dinner one time was really good. I recommend 100% rhe hotel
Stayed 4 nights in Oct 2018

8/10 Good

Dawn Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxe, new hotel in suburb

This marble-furbished hotel is in a very upscale suburb "New" area on the outskirts of Xian. The hotel appears to have two sections: one for tourists from outside China and one for Chinese. Both share the huge, lovely gourmet restaurant. A hired taxi is the best way to get from the airport to this hotel or to the Terra Cotta Warriors and the fine Xian (area) Historical Museum in Xian city. Hotel personnel can help arrange for the taxi. Distances tend to be considerable.

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Venturi

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
L'avevamo preso questo albergo perché era vicino all'aeroporto. Il ristorante era chiuso e non c'era nulla vicino. Alla reception le ragazze non parlavano neanche una parola d'inglese.
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

El hotel muy limpio, la atención excelente, una gran variedad de comida en el desayuno y el hotel tiene una gran variedad de opciones para el huesped.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

주변시설 없음

아주 좋습니다. 다만, 교통과 주변 식당, 마트 등 편의시설은 전혀 없습니다. 지금 한창 주변지역을 공사중이어서, 호텔에서만 쉬고 싶은신 분들 또는 출장으로 차량이 확보되신 분들만 예약하시면 되겠네요
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nuevo.

Hotel nuevo. No en el centro pero cerca del aeropuerto.
Stayed 2 nights in Mar 2019

10/10 Excellent

Huitao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美，值得推荐的酒店

飞机晚点，到达酒店已经是第二日早上7点，很nice的延迟到下午3点退房，房间很舒适，很温馨的赠送了水果和巧克力以及欢迎信，硬件设施比广州的更好一些，位置稍微有点远但是环境非常好，早餐的品质很高服务完美，非常值得推荐！
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

早餐最好

酒店內環境+服務都好，係有啲details 唔係幾乾淨。 整體算是很不錯
Stayed 1 night in Aug 2018