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Grand Hyatt Xi An

Property class: 5 and above

Choose dates to view prices

Photo gallery for Grand Hyatt Xi An

A modern skyscraper with a curved glass facade and a prominent entrance.
Creator video - submitted by tonywang
A modern hotel lobby with a large digital art display, a grand chandelier, and a reception desk.
A modern indoor pool area with geometric lighting fixtures, lounge chairs, and a glass-enclosed pool.
A modern restaurant with a central bar, multiple seating areas, and a high ceiling with exposed beams.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $114
$106 nightly
$114 total
Total with taxes and fees
Oct 25 - Oct 26

Explore the area

View in a map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, 710065
  • Place, Xi'an Greenland Pico International Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Yongyang Park
    ‪12 min walk‬
  • Place, Shaanxi Swimming and Diving Stadium
    ‪2 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪55 min drive‬

Room options

View all photos for Grand King Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Grand King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Twin Room

A modern bathroom with a glass shower enclosure, a marble vanity, and a large mirror.

Grand Twin Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a round coffee table, and a TV mounted on the wall.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Deluxe Twin Room

A modern bathroom with a glass shower enclosure, a marble vanity, and a large mirror.

Grand Deluxe Twin Room

  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Grand Club King Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Grand Club King Room

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Club Twin Room

A modern bathroom with a glass shower enclosure, a marble vanity, and a large mirror.

Grand Club Twin Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Grand Club Deluxe King Room

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a lamp.

Grand Club Deluxe King Room

  • 828 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite King Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Grand Suite King Room

10.0 out of 10
Exceptional
(1 review)
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Grand Executive Suite

A modern living room with a sofa, coffee table, and chairs. There is a dining area with a table and chairs. A kitchen area with appliances is visible.

Grand Executive Suite

  • 1614 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free wired internet

View all photos for Family Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Family Room

  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Family Room

A hotel room with a large bed, a round table with a teapot and cup, a desk with a chair, a TV, and a decorative wall piece.

Family Room

  • 958 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Grand Suite, 1 King Bed (Deluxe)

A modern bathroom with a glass shower enclosure, a marble vanity, and a large mirror.

Grand Suite, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Similar properties

A spacious lobby with marble columns, a large chandelier, and traditional artwork on the walls.
Hilton Xi'an City Wall
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  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 544 reviews
$79 nightly
The price is $84
Oct 25 - Oct 26
Total with taxes and fees
Hilton Xi'an City Wall

About the neighborhood

Xi'an

With a stay at Grand Hyatt Xi An in Xi'an (Yanta Qu), you'll be within a 15-minute drive of Xi'an City Walls and Xi'an Bell Tower. .This luxury hotel is 0.7 mi (1.1 km) from Xi'an Greenland Pico International Convention and Exhibition Center and 0.9 mi (1.4 km) from Yongyang Park.

What's nearby

  • Xi'an Greenland Pico International Convention and Exhibition Center - 10 min walk - 0.6 miles
  • Yongyang Park - 12 min walk - 0.7 miles
  • Shaanxi Swimming and Diving Stadium - 2 min drive - 1.2 miles
  • Shaanxi Sport Training Center - 2 min drive - 1.2 miles
  • Xi'an Bell Tower - 14 min drive - 9.0 miles

Getting around

  • Tiyuchang Station - 10 min drive
  • Xi'an North Railway Station - 23 min drive
  • Xi'an (XIY-Xianyang Intl.) - 38 min drive

Restaurants

  • ‪Chang'an Bridge - ‬1 min walk
  • ‪KFC - ‬4 min walk
  • ‪SUBWAY 赛百味 - ‬9 min walk
  • ‪Burger King (汉堡王) - ‬7 min walk
  • ‪西安饭庄（高新区锦业路） - ‬11 min walk

About this property

Grand Hyatt Xi An

Grand Hyatt Xi An offers 380 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Make yourself at home in one of the 380 air-conditioned rooms featuring minibars and DVD players. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Grab a bite to eat at one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Grand Hyatt Xi An has 5 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 178 for adults and CNY 178 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • 34 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 178 for adults and CNY 178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Xi Hotel Xi'an
Grand Hyatt Xi Hotel
Grand Hyatt Xi Xi'an
Grand Hyatt Xi
Grand Hyatt Xi An Hotel
Grand Hyatt Xi An Xi'an
Grand Hyatt Xi An Hotel Xi'an

Grand Hyatt Xi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 98 reviews
Rating 8 - Good. 12 out of 98 reviews
Rating 6 - Okay. 2 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very kind.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good exp in china. Strongly recommend!
Stayed 4 nights in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Stayed 7 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access, and did not tell us about the security deposit. Instead, my credit card was charged for the full amount of both rooms again, even though the stay had already been prepaid, creating unnecessary confusion. The Executive Lounge was also underwhelming, with a very limited food and beverage selection that did not meet the standards I expect from a Grand Hyatt. For a luxury hotel, service should be exceptional, but it simply wasn't. While the building is attractive and the rooms are spacious, the overall guest experience did not justify the price or the five-star rating. There are better values in Xi'an, and based on our experience, I would choose another hotel on my next visit.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
만족
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantó ! Sin duda volveré
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
깨끗하고 친절합니다
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
예.깨끗하고 직원분들이 친절했어요
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
직원들이 매우 친절하고 깨끗합니다.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La habitacion
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel du bar et du restaurant ne sont pas aux standards internationaux
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
很滿意，但房間只供應番梘 提議加洗手液比較方便
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

니코님에게 감사 전합니다

깔끔하게 잘 정리 정돈 되어 있어서 만족하였습니다 고객 스태프중 니코님에게 너무 친절하게 도움주셔서 감사의 말 전하고 싶습니다
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in XI AN

중국 시안 출장 숙박. 시설이 좋고, 특히 저녁 부페가 정말 좋습니다. 브랜드에 걸맞는 서비스를 갖춘 호텔입니다.
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

별로에요

근처 5성급이 없어 여기가 갈뿐이지 전체적으로 좋친 않ㅅㅂ니다.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

그랜드 하얏트 시안

에어컨이 잘 작동되지 않아 더웠다. 이외에는 좋은 숙소
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最終日出発が朝早く朝食がとれなかったのですが、軽食を用意してくれました。素晴らしいホスピタリティです。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かった。
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito- disponibilità del personale
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔은 좋은데, 조식이 그렇게 맛있지는 않은것 같습니다.
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
가격대비 시설이 좋지 않았습니다. 욕실의 구석구석 물때로 인한 갈변과, 곰팡이처럼 검게 되어 있고 에어컨은 아무리 낮게 온도를 설정해 놓아도 시원하지 않았습니다. W호텔과 주변 아파트먼트식 호텔에 비하여 금액대비 객실이 너무 형편 없었습니다.
Stayed 2 nights in Apr 2023