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Sheraton Jiangyin Hotel

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Photo gallery for Sheraton Jiangyin Hotel

A large indoor swimming pool with multiple lounge chairs and a palm tree.
A hallway with a chandelier, a bench, and a framed artwork on the wall.
A modern restaurant with a long counter, wooden beams, and a marble floor.
A Sheraton hotel with a prominent dome and illuminated signage.
A spacious lobby with a large chandelier, a reception desk, and potted plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $87
$82 nightly
$87 total
Total with taxes and fees
Sep 30 - Oct 1

Explore the area

View in a map
333 Binjiang Zhong Road, Jiangyin, Wuxi, Jiangsu, 214400
  • Place, Jiangyin Jural Park
    โ€ช18 min walkโ€ฌ
  • Place, Jiangyin Sports Center
    โ€ช19 min walkโ€ฌ
  • Place, China Dinosaur Park
    โ€ช32 min driveโ€ฌ
  • Airport, Changzhou (CZX)
    โ€ช50 min driveโ€ฌ

Room options

View all photos for Club Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Club Room, 1 King Bed, Garden View

  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Deluxe Room, 1 King Bed

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Twin Beds

A hotel room with two beds, a nightstand with a lamp, a chair, a small table with a vase, and large windows with sheer curtains.

Deluxe Twin Room, 2 Twin Beds

  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a sitting area with a chair and bench, and a patterned carpet.

Club Room, 1 King Bed

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Twin Room, 2 Twin Beds

A hotel room with two beds, a nightstand with a lamp, a chair, a small table with a vase, and large windows with sheer curtains.

Club Twin Room, 2 Twin Beds

  • City view
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Grand Suite, 1 Bedroom

A hotel room with a large flat-screen TV, a desk with a chair, a bed with white linens, and a large window with patterned curtains.

Grand Suite, 1 Bedroom

  • City view
  • 915 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 Bedroom

A hotel room with a large flat-screen TV, a desk with a chair, a bed with white linens, and a large window with patterned curtains.

Grand Suite, 1 Bedroom

  • City view
  • 915 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Suite, 1 King Bed

A hotel room with a large flat-screen TV, a desk with a chair, a bed with white linens, and a large window with patterned curtains.

Club Suite, 1 King Bed

  • City view
  • 915 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Similar properties

A spacious lobby with a reflective floor, modern furniture, and a decorative wooden ceiling.
Wuxi Marriott Hotel Lihu Lake
Bin Hu District
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 22 reviews
$114 nightly
The price is $121
Sep 24 - Sep 25
Total with taxes and fees
Wuxi Marriott Hotel Lihu Lake

About the neighborhood

Wuxi

A stay at Sheraton Jiangyin Hotel places you in the heart of Wuxi, within a 5-minute drive of Jiangyin Jural Park and Jiangyin Sports Center. .This family-friendly hotel is 1.5 mi (2.4 km) from Jiangyin Zhongshan Park and 1.7 mi (2.8 km) from Yangtze.

What's nearby

  • Jiangyin Jural Park - 18 min walk - 1.0 mile
  • Jiangyin Sports Center - 19 min walk - 1.0 mile
  • Wuxi High-tech Zone - 32 min drive - 32.7 miles
  • China Dinosaur Park - 32 min drive - 25.7 miles
  • Wuxi Yaohan - 34 min drive - 31.0 miles

Getting around

  • Wuxi (WUX-Shuofang) - 48 min drive

Restaurants

  • โ€ช็ขณ็ˆทๆณฅ็‚‰็ƒค่‚‰ - โ€ฌ2 min drive
  • โ€ชๆ˜Ÿๅทดๅ…‹ - โ€ฌ2 min drive
  • โ€ชHofbrau Jiangyin - โ€ฌ14 min walk
  • โ€ช่ช‰ๅฎถๆ–™็† - โ€ฌ20 min walk
  • โ€ช่Šฑ้บฆ - โ€ฌ11 min walk

About this property

Sheraton Jiangyin Hotel

Sheraton Jiangyin Hotel offers 298 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 40-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 298 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Fusion cuisine at Yue Chinese Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Yue Chinese Restaurant - This restaurant specializes in Fusion cuisine and serves lunch and dinner.
FeastSignatureRestaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MiyabiJapaneseRestaurant - This restaurant specializes in Japanese cuisine and serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 147 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FeastSignatureRestaurant
  • MiyabiJapaneseRestaurant
  • Yue Chinese Restaurant

Things to do

  • 24-hour health club
  • Bicycles
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Mini golf
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Grab bar in bathtub
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (30 inches high)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 18 2026 to September 24 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 318.0 per stay
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 147 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 318.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jiangyin Hotel
Jiangyin Sheraton
Jiangyin Sheraton Hotel
Sheraton Hotel Jiangyin
Sheraton Jiangyin
Sheraton Jiangyin Hotel
Sheraton Jiangyin Hotel Wuxi
Sheraton Jiangyin Hotel Hotel
Sheraton Jiangyin Hotel Hotel Wuxi

Sheraton Jiangyin Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 85 reviews
Rating 8 - Good. 26 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SUNGHOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์ฒซ ์ถœ์žฅ์ด์–ด์„œ ์ •์‹ ์ด ์—†์–ด์„œ ๋งŽ์ด ์ด์šฉํ•ด๋ณด์ง€๋Š” ๋ชปํ–ˆ์ง€๋งŒ ์ข‹์•˜์Šต๋‹ˆ๋‹ค
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese restaurant. A must
Stayed 16 nights in May 2026
Verified review

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room and very nice breakfast- all clean and relatively new
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in city
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities
ๅ‡บๅทฎ้ฆ–้ธ๏ผŒๆœๅ‹™ไบบๅ“ก็ฆฎ่ฒŒ่ฆชๅˆ‡ใ€ๆˆฟ้–“ไนพๆทจๆ˜Žไบฎใ€ๆ—ฉ้ค้ธ้ …็œพๅคšๅฏๆปฟ่ถณๆˆ‘็š„้œ€ๆฑ‚ใ€ๆณณๆฑ ็ต•ๅฐๆ˜ฏๆœ€ๆ„›็š„่จญๆ–ฝ้ธ้ …ใ€‚
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

CHANGWOO

Liked: Cleanliness, staff & service, amenities
๋„ค ๊ฐ์‹ค์ด ๊นจ๋—ํ–ˆ์–ด์š”
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Byungsun

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

JAE HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
๋งŒ์กฑ
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๆฏไธ€ๆฌกๅˆฐๆฑŸ้™ฐ๏ผŒ็ธฝๆ˜ฏ้ธๆ“‡้ปƒๅ˜‰ๅ–œไพ†็™ป้…’ๅบ—๏ผŒๅ“กๅทฅๆไพ›ๅฐˆๆฅญไธ”่ฆชๅˆ‡็š„ๆœๅ‹™๏ผŒไปปไฝ•ไบ‹ๆƒ…้ƒฝๅฏไปฅ่ซฎ่ฉขใ€‚็’ฐๅขƒใ€ๆ•ดๆฝ”ๅบฆใ€้ค้ปž็š†็‚บไธŠ้ธใ€‚
Stayed 5 nights in May 2025
Verified review

8/10 Good

Jae Won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
๊นจ๋—ํ•ด์„œ ์ข‹์•„์š”.์นœ์ ˆํ•ด์š”. ์œ„์น˜๋Š” ์‹œ๋‚ด๋Š” ์•„๋‹ˆ์ง€๋งŒ ์ข‹์•˜์Šต๋‹ˆ๋‹ค
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

SANGMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ ๊ทน์ถ”์ฒœ

์ฒญ๊ฒฐํ•˜๊ณ  ์นจ๋Œ€๊ฐ€ ์ข‹์Šต๋‹ˆ๋‹ค ์—…๊ทธ๋ ˆ์ด๋“œ ํ•ด ์ฃผ์–ด ํŽธ์•ˆํžˆ ์ง€๋‚ด๋‹ค๊ฐ‘๋‹ˆ๋‹ค ์ ๊ทน์  ์ถ”์ฒœํ•ฉ๋‹ˆ๋‹ค
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

taksoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์กฐ์‹๋ฟ๋งŒ์•„๋‹ˆ๋ผ ์„์‹๋„ ์ฆ๊ธธ์ˆ˜์žˆ๋Š” ์ค‘.์ผ.์„œ์–‘์‹ ๋ ˆ์Šคํ† ๋ž‘์ด ์žˆ์Šต๋‹ˆ๋‹ค. ์ฃผ๋ณ€ํ™˜๊ฒฝ์€ ๊ณต์‚ฌ๋กœ ์ธํ•ด ์‹œ๋„๋Ÿฝ๊ณ  ์ฐจ๊ฐ€ ์—†์œผ๋ฉด ์ด๋™ํ•˜๊ธฐ๊ฐ€ ์‰ฝ์ง€์•Š์Šต๋‹ˆ๋‹ค. ํƒ์‹œ๋กœ 15๋ถ„๊ฑฐ๋ฆฌ์— ๋‹ค์šดํƒ€์šด์ด ์žˆ์–ด ์‡ผํ•‘ํ•˜๊ธฐ ์ข‹์Šต๋‹ˆ๋‹ค.
Stayed 9 nights in Apr 2024
Verified review

10/10 Excellent

Cheng Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
่ˆ’้ฉ๏ผŒๅฎ‰้œ๏ผŒๆœๅ‹™ๅ‘จๅˆฐใ€‚
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Burzis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Good value for money
Stayed 11 nights in Oct 2019
Verified review

8/10 Good

LAP FO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ๅฐฑๆ˜ฏ้™„่ฟ‘ๆฒ’ๆœ‰ไป€้บผๅƒ้ฃฏ็š„ๅœฐๆ–น
Stayed 5 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๆœๅ‹™ๅพˆๅฅฝ็š„้ฃฏๅบ—

ๆœๅ‹™ๆ…‹ๅบฆๅพˆๅฅฝ ไฝ†wifiๆ™‚ไธๆ™‚ๆœƒๆ–ทๆŽ‰
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Shang Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๅ€ผๅพ—ๆŽจ่–ฆ็š„ๅฅฝ้ฃฏๅบ—

ๅ•†ๅ‹™ๅ‡บๅทฎ๏ผŒไบค้€šไพฟๅˆฉๆ˜ฏไธ€ๅคงๅ„ชๅ‹ขใ€‚ ๅ†่€…๏ผŒๆ•ด้ซ”็’ฐๅขƒๅ„ช้›…๏ผŒๆˆฟ้–“่ˆ’้ฉ๏ผŒๅฏไปฅ็ฒๅพ—ๅ……ๅˆ†็š„ไผ‘ๆฏใ€‚ ๅฆๅค–๏ผŒ้คๅปณ็š„่œ้คšไนŸๅพˆๆฃ’๏ผŒ็จ่‡ช็”จ้คๆˆ–ๅฎ‰ๆŽ’ๅฎขๆˆถๅ…ฑ้คไนŸไปคไบบๆปฟๆ„ใ€‚
Stayed 1 night in Aug 2019
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room of the hotel is spacious and quiet. However the location of the hotel is far from the city center and there is nothing surrounding the hotel. Hence you have to dine in the hotel unless you take a taxi but it is not easy to get one. The restaurant choice is quite limited in the hotel but the breakfast is good.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Beautiful hotel but the wifi connection was poor in the room. Had to come downstairs to make calls
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Kasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review Jiangyin Sheraton

Hospitality was very good and I enjoyed the stay
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

ํ˜„์ง„

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ข‹์€ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค

๊ทธ๋ƒฅ ์ข‹์€ ํ˜ธํ…”
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

ํ˜„์ง„

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ข‹์€ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค

์žฅ์ธ์—์„œ ์ข‹์€ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค
Stayed 1 night in Jan 2019
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel with value for money in Jiangyin area. The room is spacious, comfortable and clean. The only drawback is there is nothing nearby and you have to eat at the hotel where there are only 3 restaurants with Japanese, Chinese and Western choices. The food quality is ok but the price is quite expensive.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast service staff needs training

At check in, I had to pay extra RMB300/night x 3 nights for Sheraton club level as my request for two beds at time of reservations had failed to get through. Breakfast service staff needs training; and ban from using mobile phones in order to concentrate on serving the guests. My request for a coffee spoon came back negative. Two different staff went around and came back after a long time with no spoon .... but when I asked the manager, she was able to locate it instantly! We were seated by the inside hall with a few other guests at around 8 am ... all the waiters/waitresses were hiding in a far corner chatting and playing with their mobile phones! They had failed to pay attention to the guests who was trying to seek their assistance ... to set tables with missing implements, remove used plates, refill coffee tea etc. Did not expect this from a 5 star hotel restaurant.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Anders

Liked: Cleanliness, property conditions & facilities, room comfort
Nice friendly staff - seems like best hotel in town. Clean and comfy business hotel
Stayed 1 night in Aug 2018

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