Old Swan & Minster Mill Hotel

4.0 star property

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Photo gallery for Old Swan & Minster Mill Hotel

Exterior
Exterior
Pool
Bar (on property)
Deluxe Room, Old Swan | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
$161
$134 nightly
$161 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
Minster Lovell, Witney, England, OX29 0RN
  • Place, River Windrush
    ‪1 min walk‬
  • Place, Cotswold Wildlife Park and Gardens
    ‪11 min drive‬
  • Place, University of Oxford
    ‪24 min drive‬
  • Airport, Oxford (OXF)
    ‪25 min drive‬

Room options

Superior Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Hilltop Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Garden Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Feature Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Classic Room, Old Swan

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Old Swan

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Swan Cottage

  • 506 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 2 Twin Beds

Garden Suite, Old Swan

  • Garden view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Superior Room, Old Swan

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Similar properties

About the neighborhood

Witney

With a stay at Old Swan & Minster Mill Hotel in Witney, you'll be within a 15-minute drive of Cotswold Wildlife Park and Gardens and River Windrush. .This spa hotel is 16.6 mi (26.7 km) from University of Oxford and 12.7 mi (20.4 km) from Thames River.

What's nearby

  • River Windrush - 1 min walk - 0.1 miles
  • Cotswold Wildlife Park and Gardens - 11 min drive - 8.1 miles
  • University of Oxford - 24 min drive - 17.4 miles
  • Blenheim Palace - 27 min drive - 18.0 miles
  • Bicester Village - 32 min drive - 26.6 miles

Getting around

  • Finstock Station - 11 min drive
  • Oxford (OXF) - 27 min drive

Restaurants

  • ‪The Farmer's Dog - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪The Three Horseshoes - ‬7 min drive
  • ‪UE Coffee - ‬5 min drive
  • ‪The Windrush Inn - ‬6 min drive

About this property

Old Swan & Minster Mill Hotel

Old Swan & Minster Mill Hotel offers 38 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Witney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Garden Spa has 3 treatment rooms. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.
Enjoy British cuisine at Wildings, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
A hosted evening meal is available for a surcharge on Friday and Saturday.
Wildings - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Old Swan - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10 per person
  • 2 restaurants
  • A bar/lounge
  • Hosted evening meal available on Friday and Saturday for a fee of GBP 55

Restaurants on site

  • Old Swan
  • Wildings

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The onsite spa is equipped with an indoor pool and thermal facilities. Access to these facilities is available only to guests who book a spa treatment during their stay.
This property requires a credit card for pre-authorization at the time of check-in.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: GBP 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Minster Mill Hotel Witney
Minster Mill Hotel
Minster Mill Witney
Minster Mill Hotel Witney
Minster Mill Hotel
Minster Mill
Minster Mill Hotel Spa
Minster Mill Hotel Hotel
Minster Mill Hotel Witney
Minster Mill Hotel Hotel Witney

Old Swan & Minster Mill Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 231 reviews
Rating 8 - Good. 60 out of 231 reviews
Rating 6 - Okay. 46 out of 231 reviews
Rating 4 - Poor. 18 out of 231 reviews
Rating 2 - Terrible. 14 out of 231 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Alex

Disliked: Cleanliness, amenities
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
Stayed 1 night in Nov 2025

2/10 Terrible

Marcus

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

4/10 Poor

Robin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are nice, with great facilities in room and also on site. Restaurant has great food. However there is an inherent problem with the WiFi connectivity at this location and being in a valley the mobile signal is none existent in rooms also. For those travelling for business like myself, and working with confidential data, connecting to a hotspot in a bar is less than ideal. With no mobile signal in rooms is borderline dangerous as you are uncontactable should any emergency occur. It’s my 3rd or 4th time staying and only once has the WiFi been working properly, so don’t be led to believe it’s a temporary or one off issue upon arrival. It’s such a shame as it’s a fantastic location and should the WiFi be sorted, would stay there more often.
Stayed 1 night in Nov 2025

4/10 Poor

Tracy

Disliked: Amenities
The first time ever we left a weekend break a day early. The room was unbearable. So hot even with heating off and windows open. Very noisy it felt like we were sleeping in a boiler room. The bed was uncomfortable we had to ask for extra pillows to fill the gap between the bed and mattress as the pillows disappeared down the gap during the night. The sheets rustled like a crisp packet. The hotel had no WiFi which reception made out was a temporary problem but had a sign printed and framed! After reading previous reviews this is a longer term problem. This was not a 4 star hotel as advertised.
Stayed 3 nights in Nov 2025

4/10 Poor

Kayla

Disliked: Cleanliness, staff & service, amenities
Non existent customer service. No wifi at all during the stay, room lacked basic amenities, only toiletries provided in the room were shower gel and shampoo, 1 roll of toilet paper. Room needed some basic maintenance as wallpaper was cracking as well as the ceiling paint. we had a broken light switch, reported to front desk and no one was sent to fix it. My partner called ahead of time as we got engaged the day we checked in and was assured they would set special something up in our room. They did not accommodate this request, he spoke to concierge about this and the lady could not have cared less. A real shame as the grounds are absolutely beautiful and the bar staff were lovely, however the maintained rooms and poor customer service/ lack of care was a real turn off and a disappointing stay as a result.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and everything good. Except WIFI was down and no phone signal. Otherwise perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

2/10 Terrible

Eleanor

Disliked: Amenities
No WiFi. No phone signal either. No apologies or understanding. Staff were rude and dismissive. Ended up leaving and seeking alternative accommodation. Unacceptable not to warn guests in advance if there is a problem such as this. Would never return.
Stayed 1 night in Nov 2025

8/10 Good

Lois

Stayed 1 night in Nov 2025

2/10 Terrible

Kojo

The room was dirty and there was no WiFi on site which made it very deduct to
Stayed 1 night in Nov 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, property conditions & facilities
Breakfast was far too expensive for what it is. Check out was a nightmare. Had to wait for them to walk across to the other hotel to check I’d paid then came back and confirmed I had. I then asked for the invoice and was told I would have to walk over there myself to get it!
Stayed 1 night in Nov 2025

4/10 Poor

David

Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

2/10 Terrible

Terry

Traveled with partner
Disliked: Amenities, property conditions & facilities
£190 for a room that doesn’t have WiFi in 2025 is unacceptable. Room poorly maintained, lights not working, towel rail not working, bed headboard all dislodged. Breakfast was in a pub across the street (not ideal) half an hour from order taken to food arriving and then they got it wrong. Cold tea as well. If I could give it zero stars, I would.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, room comfort
The broken Wi-Fi and mobile signal on site cause a lot of problems for me. The only working Wi-Fi was in the bar area and was shared with the card machines which caused problems with taking payments
Stayed 2 nights in Nov 2025

4/10 Poor

GAIL

Disliked: Cleanliness, staff & service, amenities
This is far from a 5 star hotel! Not sure who or how they got that rating. The rooms and corridors were not clean. Heavy dirt and cobwebs all over fans and room corners. We realize this is a 600+ year old hotel but the linens, drapes and fabric decor are in dire need of updating. The staff was not warm and friendly here either relative to all of the other hotels we stayed at during our 2 week UK visit. Very disappointed since this was our last night in England.
Stayed 1 night in Nov 2025

2/10 Terrible

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
The staff where friendly the food was great and our room was exactly what we needed to unwind and relax
Stayed 1 night in Oct 2025

8/10 Good

Sally

Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 2 nights in Oct 2025

6/10 Okay

Avril

Liked: Staff & service
The property is rather run down
Stayed 2 nights in Oct 2025

10/10 Excellent

ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Teresita, New York

Traveled with family
Liked: Cleanliness, staff & service
No WiFi - and thin walls, noisy at times but staff and food beyond amazing - upside surprise on food and staff couldn't be more helpful. Rooms are small. Beware when they have weddings not to be in front of venue - very noisy
Stayed 4 nights in Aug 2025