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Clarion Pointe Winston – Salem Downtown

Property class: 2.5

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Photo gallery for Clarion Pointe Winston – Salem Downtown

A modern hotel room with a cityscape view, a sofa, two armchairs, a coffee table, and a desk with a computer.
A modern reception area with seating, a reception desk, and a refrigerator labeled "RECHARGE REFRESH".
A hotel sign for Clarion Pointe by Choice Hotels.
A modern hotel lobby with a reception desk, seating area, and vending machines.
A hotel room with a bed, a desk, a chair, a lamp, and a wall with a cityscape painting.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $92
$82 nightly
$92 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
200 S. Broad Street, Winston-Salem, NC, 27101
  • Place, Truist Stadium
    ‪6 min walk‬
  • Place, Old Salem
    ‪14 min walk‬
  • Place, Benton Convention Center
    ‪16 min walk‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Standard Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a green armchair, a dining table, and a cityscape mural on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

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Total with taxes and fees
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About the neighborhood

Winston-Salem

With a stay at Clarion Pointe Winston – Salem Downtown in Winston-Salem, you'll be a 2-minute drive from Benton Convention Center and 9 minutes from Wake Forest University. .This guesthouse is 4.6 mi (7.4 km) from Hanes Mall and 0.6 mi (1 km) from Truist Stadium.
View more Guest Houses in Winston-SalemOpens in a new window

What's nearby

  • Truist Stadium - 6 min walk - 0.4 miles
  • Old Salem - 14 min walk - 0.8 miles
  • Benton Convention Center - 16 min walk - 0.9 miles
  • Winston Salem State University - 2 min drive - 1.7 miles
  • University of North Carolina School of the Arts - 2 min drive - 1.3 miles

Getting around

  • High Point Station - 25 min drive
  • Winston-Salem, NC (INT-Smith Reynolds) - 9 min drive

Restaurants

  • ‪Vintage Sofa Bar - ‬9 min walk
  • ‪Joyner's Bar - ‬11 min walk
  • ‪Foothills Brewing - ‬12 min walk
  • ‪Quanto Basta: Italian Eatery & Wine Bar - ‬10 min walk
  • ‪Young Cardinal - ‬14 min walk

About this property

Clarion Pointe Winston – Salem Downtown

Clarion Pointe Winston – Salem Downtown offers 61 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs.

This Winston-Salem guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the guesthouse include a fitness center.
Make yourself at home in one of the 61 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 2 floors
  • Built in 1983
  • Renovated entire property - September 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Winston Salem And Suites
Winston Salem INN Suites
Winston Salem Inn and Suites Inn
Winston Salem Inn and Suites Winston-Salem
Winston Salem Inn and Suites Inn Winston-Salem

Clarion Pointe Winston – Salem Downtown Reviews

Reviews

5.6
Rating 10 - Excellent. 23 out of 90 reviews
Rating 8 - Good. 12 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 12 out of 90 reviews
Rating 2 - Terrible. 32 out of 90 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Convenient location DT Winston nice price and nice enough comfortable bed. Would stay again.
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Vagrants. Too many long-term tenants.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was poor. I am used to a continental breakfast to include toast eggs bacon juices yogurt. This one just had waffles and cereal
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom had not been cleaned. Residue remaining in toilet. Hair everywhere in shower. Water pipes sound as if they will soon explode. Mold in restroom. Continental breakfast is an embarrassment.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was filthy, gross, disgusting!!! We left and got a nice room elsewhere. You should not recommend this place to anyone!!!!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The first room I was given was filthy and the toilet wouldn’t stop running. I asked for a new room and at that point was just too tired to try for a third time… The only reasonable price for this hotel is free and you clean it yourself. Staff was very nice, but both rooms had a smell to them and neither toilet worked correctly. I’m pretty sure you could find the DNA of at least 15 different people in this hotel room… I don’t think it’s been thoroughly cleaned in months. Breakfast was also slim pickings.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is amazing. Very clean
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This was a last minute one night day, so I was grateful that the hotel had availability. However, our non-smoking room smelled of thick smoke, the linens did not smell fresh and actually the towel looked so soiled the tank of the toilet was sitting a skew. Our smoke detector was on attached.I did not feel comfortable sleeping in the room. The hotel they give us fresh towels and linens to change our bedding.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk worker was shady cause he don't have BAWadY.. flapppyyy and bidder
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms did not smell clean. we ask for non-smoking and the room smelled like smoke. The lamp fixtures were broken. Wifi was terrible. We will never stay here again.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
Something else
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The original room we were given was occupied. The next room had a broken TV. The third room had a toilet seat that was so loose you felt like you were on a rollercoaster. The blankets had cigarette burns in them, and though the room was non-smoking it smelled like cigarettes. The staff was friendly and worked with us to fix the room issues she could control.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
The room was not clean, there was mud on the carpet from the previous occupants. There was no shampoo in the room, the breakfast supplies were not kept stocked.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
I would say that the room was fair--not great. The bed was comfortable with clean sheets, but the room was supposed to be non-smoking and it smelled a bit of smoke. One bedside lamp was not plugged in as there was no outlet nearby, and the phone at the other bedside table was disconnected. The desk near the front had a lamp that did not work, but thankfully the outlet worked to plug in my cellphone. The bathroom was average with a bathtub that looked liked slightly dirty in places. The room overall was clean and quiet, and the air conditioning worked fine. Some of the furnishings looked worn and needed to be replaced.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Room smelled had to be moved to a different room . Room was not clean even the water was dirty. This was not what was expected nor portrayed. A horrible and discomfortable stay. Will not recommend nor use again.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

I checked in and a separate patron was given the same room key as me so that did not make me feel safe at all. And it doesn’t help that the whole place smells like an ashtray. After finding out I was unexpectedly sharing a room with a random man, I gave back the room key and left. It was so bad I didn’t feel safe enough to spend one night.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was mostly clean. The shower was falling apart. The breakfast was poorly refurbished and old fruit, cold coffee minimal choices. The waffles were good. The worst thing that happened was that the desk clerk took my drivers license and did not return it. I did not notice until I was at my next destination an hour and 45 mins away. I tried to call the front desk several times with no answer. Finally someone answered, yes they kept my license. I had no choice but to make a round trip, 3.5 hours plus the hour and 45 I just drove, to retrieve my license. I was mad.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Need someone to help you with the tv
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was renovation going on in the reception area
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

It was fine
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I liked about the property wast the young lady who was the attendant that helped me finally get a room that was suitable after 4 tries. It was a long 10+ day of traveling from out of town and she understood.
Stayed 2 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is unsafe, and the photos are not accurate.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was worth what I paid for it .
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty sheets. Weird place.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This property is horrible. I booked 2 rooms here for a last minute outting with friends. There were stains on the furniture, the toilet rocks enough to lift off the floor, the sink is stopped up, the smoke detector is covered with a grocery bag. And none of this even begins to explain the filth. I used a towel the wipe the surfaces and it was a brown dingy before I could finish. The bathtub had hair, some kind of pink and white residues, and buildup that was green and black. I am overly pissed off and even more frustrated. This almost reunited my putting and costed me more money that it should have. The property had no one on staff to clean the rooms so I had to do it myself. I want my money back for both of these.
Stayed 1 night in Apr 2026