This hotel is a nightmare. The man who checked us in the night we arrived was standing outside, and seemed very agitated that he had to come inside and do his job. The entire process was hostile and unwelcoming. He shoved papers at us and snatched my husband's ID and debit card very rudely. There is no elevator - so if you have small children or lots of luggage (we had both) it's a bit inconvenient, but we managed. The room was horrible. Bathroom had not been cleaned. There was hair on the towels and in the tub. The tub was broken and faucet leaked all night. The people in the room next to us were screaming and fighting, and the mattresses are about 6 inches of springs with a half inch of padding. Bedding consisted of a thin blanket that smelled like cigarettes in a non smoking room, and a topper that looked and felt like a curtain. Myself and my son were awake all night. My husband and daughter lightly dozed on and off. The next morning, we went downstairs to ask for a refund on our second night, and the lady at the front desk assured us we would be credited back the difference on our card. That was a blatant lie, as they kept all of it. When we called to ask when the refund would come, we were told rudely over the phone that it wouldn't. We paid a total of $292 for 2 nights here (stayed one), and I am absolutely appalled at what an epic waste of money it was. This hotel is a rundown sketchy ripoff, and the employees are terrible. 0 stars, would not recommend to anyone.