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Springhill Suites by Marriott Winston-Salem Hanes Mall

Property class: 3

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Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

A modern hotel lobby with a seating area, a bar, and a conference room.
A snack and beverage vending area with a refrigerator and shelves stocked with snacks and drinks.
A modern hotel with a covered entrance, multiple floors, and a parking area with SUVs.
A hotel room with a kitchenette, a bed, a desk, and a chair.
A patio with outdoor furniture, a table, and an umbrella, surrounded by a metal fence and trees.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is $121
$107 nightly
$121 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪3 min drive‬
  • Place, Adventure Landing Winston-Salem
    ‪3 min drive‬
  • Place, Hanes Mall
    ‪3 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Suite, Multiple Beds

A modern living room with a desk, a sofa, a chair, and a coffee table. There is a painting on the wall and a rug on the floor.

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible

A bathroom with a toilet, a glass-enclosed shower, and a towel rack with folded towels.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A bathroom with a bathtub, shower, handrails, and a towel rack.

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower, Transfer Shower)

A hotel room with a kitchenette, a bed, a TV, and a seating area.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower, Transfer Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with a kitchenette, a bed, a desk, and a chair.

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free wired internet

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a sofa, two beds, a desk, a TV, and a window with curtains.

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower, Transfer Shower)

A hotel room with a sofa, two beds, a desk, a TV, and a window with curtains.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower, Transfer Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free wired internet

Similar properties

A hotel room with a bed, desk, chair, sofa, TV, and a framed picture on the wall.
Comfort Suites Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,031 reviews
$89 nightly
The price is $101
Nov 15 - Nov 16
Total with taxes and fees
Comfort Suites Hanes Mall

About the neighborhood

Winston-Salem

Located in Winston-Salem, Springhill Suites by Marriott Winston-Salem Hanes Mall is within a 15-minute drive of Wake Forest University and Hanes Mall. .This hotel is 1.5 mi (2.5 km) from Adventure Landing Winston-Salem and 1.7 mi (2.7 km) from Bowlero Winston-Salem.

What's nearby

  • Bowlero Winston-Salem - 3 min drive - 1.3 miles
  • Adventure Landing Winston-Salem - 3 min drive - 1.9 miles
  • Hanes Mall - 3 min drive - 2.2 miles
  • University of North Carolina School of the Arts - 7 min drive - 6.2 miles
  • Truist Stadium - 8 min drive - 6.7 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 88 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Village Tavern - ‬18 min walk

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring microwaves and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with twin sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel. We enjoyed our stay! Plenty of parking in a safe location.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasty breakfast is always a convenient plus
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable! Great room! Very clean. Staff person so nice & helpful! Would definitely stay there again!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, beds were comfortable. Not bad at all for few nights of stay. Staff as very polite.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was friendly and the room was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern, shower pressure was great! Friendly staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast staff especially were so wonderful! Clean hotel, good parking, great location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff food property location all great!!! Also it's right next to a mall. Tons of restaurants and shopping options. It's a one stop shop. Id definitely go back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Friendly staff, clean property, comfy beds and good selection for breakfast. This will be our go to hotel from now on+
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Check in was quick and easy and the staff was friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel within walking distance of a few restaurants. Easy parking, everyone was super nice, breakfast was decent. Good value. Also Costco is really close if you need to get your Costco run in.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice clean quiet stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, room comfort
Great location near many restaurants, all of the staff were very friendly and attentive
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, room, food, water pressure and staff were excellent! Our only complaint were the pillows.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and great accommodations
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 3 nights at this property. It's convenient to shopping and dining!
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

The house cleaning was not de
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing for the price, wonderfully spacious and extremely clean. All the staff I met were very friendly and eager to help. I'll be staying here on all my trips to Winston from now on.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was delicious and there were a big variety of choices.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a large room with a kitchenette and sitting area! Nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, would stay again for sure
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel! Heated pool clean room very nice! Only thing missing was a hair dryer other than that it was great!
Stayed 1 night in Jan 2026