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Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

Business center
Reception
Fireplace
View from property
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $141
$125 nightly
$141 total
Total with taxes and fees
Jul 12 - Jul 13

Explore the area

View in a map
3885 Oxford Station Way, Winston-Salem, NC, 27103
  • Place, Bowlero Winston-Salem
    ‪2 min drive‬
  • Place, Hanes Mall
    ‪2 min drive‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio Suite, Multiple Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Restaurant
Home2 Suites by Hilton Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 521 reviews
$118 nightly
The price is $133
Jul 2 - Jul 3
Total with taxes and fees
Home2 Suites by Hilton Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

Located in Winston-Salem, Residence Inn by Marriott Winston-Salem Hanes Mall is within a 15-minute drive of Wake Forest University Baptist Medical Center and Wake Forest University. .This hotel is 1.3 mi (2.1 km) from Bowlero Winston-Salem and 1.7 mi (2.8 km) from Wilkes Regional.

What's nearby

  • Bowlero Winston-Salem - 2 min drive - 1.5 miles
  • Hanes Mall - 2 min drive - 2.4 miles
  • Truist Stadium - 6 min drive - 5.7 miles
  • Old Salem - 7 min drive - 6.7 miles
  • Wake Forest University - 10 min drive - 7.1 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Village Tavern - ‬3 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Residence Inn by Marriott Winston-Salem Hanes Mall offers 108 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as desks and microwaves.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Winston-Salem? This hotel has facilities measuring 825 square feet (77 square meters), including conference space. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Business services

  • 825 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn Winston salem Hanes Mall
Residence Marriott Hanes Mall
Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 414 reviews
Rating 8 - Good. 72 out of 414 reviews
Rating 6 - Okay. 34 out of 414 reviews
Rating 4 - Poor. 20 out of 414 reviews
Rating 2 - Terrible. 24 out of 414 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

LaKeisha

Liked: Staff & service, amenities
Very clean rooms, updated amenities, friendly helpful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel has been excellent in all area and service. Will recommend to all my friends and family
Stayed 2 nights in Mar 2026
Verified

8/10 Good

LaMarr

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front desk staff was amazing!!! Breakfast food was ok. Would stay here again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities
Friendly Front Desk Clerks, Clean Rooms & Good Breakfast items. This was my 3rd time staying & I will be staying again soon!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and we really enjoyed a nice quiet night there.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Pilar

Liked: Cleanliness
The hotel was great for one day. We had to ask for soap and lotion as there was none at the room. The door and missing the key part but the key worked okay with out it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. The hotel is pet friendly so the room we were given smelled of dog urine. The staff quickly found me another room. It wasn't the same quality that I had booked but they made it right.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to many restaurants & shops. Front desk staff was great.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Estephanie

Liked: Staff & service
Great customer service, the rooms need to be upgraded and the breakfast was really bad and had no flavor . Good location for shopping and eating out
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
the room was very clean, The staff were super polite and helpful. The breakfast was very tasty. loved the fireplace going in the Lobby it was like a touch of home. we are making this our go to hotel when we visit Winston Salem North Carolina
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will return again.
Stayed 8 nights in Nov 2024
Verified

6/10 Okay

anthony

Room smelt like wet dog
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay and would visit again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

JERMAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect with all the excessible shops and dining options around.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Getaway Stay

Love this hotel! Will definitely stay here each time we visit Winston Salem
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

JaQuinta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WSSU Homecoming '25! Excellent Stay!

I thoroughly enjoyed my stay! This location was convenient in many ways with endless options of stores and restaurants in the vicinity. Perfectly located! Upon check-in/checkout, the front desk agent was pleasant! I am looking forward to returning for a solo getaway soon to simply relax! Also, I hope to book for WSSU's HOCO '26!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend stay

Great room, very friendly staff, very clean.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Over booked the rooms and when I showed up they didn’t have a room for me at all.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I suggest this hotel for sure!

Beautiful hotel and very clean everywhere!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the two ladies working both days were amazing
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and enjoy the weekend. Great staffing
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this property was very good. They had a good Staff and the property was well kept.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop on the way to OIB

Really nice Hotel overall. Ladies in the breakfast kitchen were very friendly and kept everything stocked. Rooms were clean although a little mold in shower. Nice pool and area. We would stop there again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenience of the property to the convention center.
Stayed 6 nights in Jul 2024