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Quality Inn & Suites Hanes Mall

2.5 star property

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Photo gallery for Quality Inn & Suites Hanes Mall

Lobby
Free daily self-serve breakfast
Courtyard
Seasonal outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$63
$56 nightly
$63 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Novant Health Medical Park Hospital
    ‪2 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪5 min walk‬
  • Place, Hanes Mall
    ‪10 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Sleep Inn Hanes Mall
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,001 reviews
$71 nightly
The price is $80
Feb 3 - Feb 4
Total with taxes and fees
Sleep Inn Hanes Mall

About the neighborhood

Winston-Salem

With a stay at Quality Inn & Suites Hanes Mall, you'll be centrally located in Winston-Salem, within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. .This hotel is 2.1 mi (3.4 km) from Wake Forest University Baptist Medical Center and 3 mi (4.8 km) from Truist Stadium.

What's nearby

  • Novant Health Medical Park Hospital - 2 min walk - 0.1 miles
  • Novant Health Forsyth Medical Center - 5 min walk - 0.3 miles
  • Hanes Mall - 10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 12 min walk - 0.7 miles
  • Wake Forest University - 9 min drive - 6.5 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪The Cookie House - ‬16 min walk
  • ‪Whataburger - ‬11 min walk
  • ‪Hero House - ‬12 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Quality Inn & Suites Hanes Mall

Hotel with free parking, 5-minute walk to Novant Health Forsyth Medical Center
Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to September 04

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 273 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 124 out of 1003 reviews
Rating 2 - Terrible. 173 out of 1003 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Victoria

Traveled with family
Disliked: Property conditions & facilities
The doors do not shut completely. I had them move us to a second room and the door still is not secure. We did not stay at this property as I did not feel safe
Stayed 1 night in Oct 2025

2/10 Terrible

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very run down. Broken table in room. I checked in around 3 pm and left again. Came back at 11 pm and i vouldnt sleep because I felt very unsafe and left after only 6 hours of a 3 day check in. Tried to get my mobey back amd was refused. Save your money and dobt stay here.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jerry

Disliked: Staff & service

Nightmare

Made me late for work, girlfriend had to stay in car overnight while I worked, I was really embarrassed and upset with this whole experience and don’t think I will be using it again. I’m also out of the money I paid to reserve the room. Which was basically $100. There was a deposit of $100 that was never mentioned in any literature only to be brought up by a very rude front desk clerk.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Stayed 1 night in Oct 2025

6/10 Okay

Lavelle

Friendly staff, clean room
Stayed 6 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the pool tournament we played in Clemmons
Stayed 2 nights in Oct 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Check-in went well, however was surprised when required to leave a $100 incidentals charge that would be returned later. Hotels.com states ALL TAXES AND FEES included in price quote. Room looked good at first but, looks can be deceiving. The lamp on the night stand was broke, I went to turn it on and the whole stem of the lamp fell over with the light bulb and wires hanging out. There was trash on the floor behind the other nightstand. Threw the blankets back on the bed and saw a small blood stain in the sheet. It was small but still. Ok, now into the bathroom...went to use the hand towel and the bar just fell off the wall, wow, unbelievable. The shower curtain bar was just hanging on the wall you could see where it was ready to pull out, accident waiting to happen. had to play with the toilet to get it to shut off, it was running half the night because it didn't seal. the floors thru out the room were a vinyl wood grain, took my socks off to go to bed and my previously white socks were now black, i don't thing the floor had been mopped in weeks. to say the least this was a very disappointing stay, the motel should think about re-naming their business to Low Quality Inn and Suites. We will never stay at another Quality Inn.
Stayed 1 night in Oct 2025

6/10 Okay

Wlodzimierz

Stayed 1 night in Sep 2025

2/10 Terrible

EMMANUEL

Stayed 2 nights in Oct 2025

8/10 Good

Isaul

Stayed 3 nights in Oct 2025

6/10 Okay

Ashley

Had sketchy people hanging out
Stayed 2 nights in Oct 2025

4/10 Poor

Traci

Traveled with family
Disliked: Property conditions & facilities
The rooms are really dated and need an upgrade. Staff was very friendly.
Stayed 2 nights in Oct 2025

4/10 Poor

Shad

Disliked: Amenities, property conditions & facilities
If you are looking to save a few bucks, cut corners somewhere else. This place is borderline dangerous. The handrail on the stairs almost came off in my had. The plumbing in my tub would not drain and the whole room smelled like Lysol and cigarettes.
Stayed 2 nights in Oct 2025

4/10 Poor

Decarlos

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty like it just came from a crime scene. The door was kicked in, bullet holes inside the door, blood all on the carpet, mildew smell like someone died in there, and random semen spots on the bed that were already there.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dirk

Stayed 1 night in Sep 2025

8/10 Good

Rodney

Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible furniture couldn’t even sit in chair. Phones in room all down. Small pillows. Tub would not drain shower water properly. I would never recommend this place to stay.
Stayed 2 nights in Oct 2025

8/10 Good

Stacey

Liked: Cleanliness
Try 3 times to get the right room to find it dirty and not clean and then the next day they check me out even paid for 2 night
Stayed 2 nights in Oct 2025

6/10 Okay

Joyce

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My room had only one of three lamps working. There were holes in the bathroom wall. The tv, which they replaced, would access only one channel. There was no ice machine, no phone, no restaurant. The room had an unpleasant odor.
Stayed 3 nights in Sep 2025

2/10 Terrible

Kieshan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay there. When I seen the inside of the room I immediately went to the front desk and requested for a refund. Because the picture on the website is not what I seen in person.
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Although there are NO proteins for breakfast (only waffle, toast, cereal) except yogurt, and there is an EXTREMELY UNPLEASANT guard monitoring any food item that might leave to finish breakfast in your room (by the extra harsh and abusive behavior towards me by the very serious breakfast guard, it seems to be a criminal offense at this property. He actually would rather the food be thrown away instead of leave with you), the front desk people are very worm and friendly. The hotel is clean. Besides the EXTREMELY UNCOMFORTABLE BAD BREAKFAST ORDEAL EVERY DAY, this is a good low-cost option.
Stayed 5 nights in Sep 2025

2/10 Terrible

Licania

Traveled with family
Disliked: Cleanliness, room comfort
Hotel in bad condition.
Stayed 2 nights in Sep 2025

2/10 Terrible

Walt

Stayed 1 night in Sep 2025

6/10 Okay

Brianne

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location not the safest at night Homeless people sleeping in bushes Great location during the day as far as close to the freeway close to a great mall across the street from the hospital staff excellent, quite stay, gym was out of order pool closed Bugs in my room and small amount of dried blood on the bathroom wall
Stayed 1 night in Sep 2025