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Quality Inn & Suites Hanes Mall

Property class: 2.5

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Photo gallery for Quality Inn & Suites Hanes Mall

A hotel lobby with a reception desk, a black leather sofa, a glass table with a vase of flowers, and a glass door entrance.
A hotel with a pool, multiple balconies, and a clear sky.
A covered outdoor area with benches, a pergola with string lights, and a building in the background.
A restaurant with wooden tables and chairs, a black marble table in the foreground, and a view of the dining area through a window.
A living room with a sofa, two side tables, a coffee table, and a potted plant.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$60 nightly
The current price is $67 total
Total with taxes and fees
Nov 24 - Nov 25

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪10 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪15 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a bed, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair, a nightstand, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

Similar properties

A spacious hotel lobby with a staircase, dining area, and seating.
Sleep Inn Hanes Mall
Williamsburg Square
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,008 reviews
$74 nightly
The price is $83
Nov 23 - Nov 24
Total with taxes and fees
Sleep Inn Hanes Mall

About the neighborhood

Winston-Salem

With a stay at Quality Inn & Suites Hanes Mall, you'll be centrally located in Winston-Salem, within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. .This hotel is 2.1 mi (3.4 km) from Wake Forest University Baptist Medical Center and 3 mi (4.8 km) from Truist Stadium.

What's nearby

  • Hanes Mall - 10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 15 min walk - 0.8 miles
  • Benton Convention Center - 6 min drive - 3.8 miles
  • Wake Forest University - 10 min drive - 5.0 miles
  • Lawrence Joel Veterans Memorial Coliseum - 10 min drive - 5.6 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 87 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪FMC Cafeteria - ‬5 min walk
  • ‪Golden Corral - ‬20 min walk

About this property

Quality Inn & Suites Hanes Mall

Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to September 04

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 283 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 159 out of 1005 reviews
Rating 4 - Poor. 132 out of 1005 reviews
Rating 2 - Terrible. 181 out of 1005 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap place, they also offer weekly rates for the local population there was a bunch of parking lot people
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but very clean. Staff very friendly and helpful. Enjoyed the breakfast bar
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be comin back
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean Staff top Notch
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This place has the potential to be a great hotel. It definitely needs a complete remodeling.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Ended up in a decent room with a firm king sized bed after the first double room offered was stinky . Thankfully I Only was there a few hours an Average hotel .
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly check-in experience..
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was horrible. The room next to me had several loud rude kids in it. Once my room was switched as soon as I walked in it was a big cockroach crawling up and down the wall.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Very clean,warm,quiet-staff nice!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As far as hotels go, this place is no luxury. The amenities are middling, rooms generic, and the overall atmosphere is just... eh. But the staff are what really makes a hotel shine, and shine they did. Tom was an excellent host. In every interaction, he went above and beyond to ensure his customers had satisfactory lodgings. He took my concerns seriously and I witnessed him doing the same for others as I passed through the lobby. His exemplary courtesy and calm, cheerful demeanor really brightened my stay. Add to that the clean pool, superb AC, and free parking, and it's definitely a worthwhile lodging. If I had the misfortune to return for similar business, I'd be comfortable staying here again.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the hotel met my expectations and staffs very nice.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Friendly staff, clean room
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very quiet. Great location. I would stay there again.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was decent, helpful. however the first night there we witnessed a woman being beat up and last night there men were outside of room taking about shooting each other
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff friendly. Room could use some upgrades
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place smelled like disinfectant very strong and intolerable. We had to switch hotels.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great and i will b coming back again
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

There was a crack in the bathroom. I think this could have easily been filled. Also the bedsheets was not ironed.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Price of room should reflect property. At least you know what you get with cheap prices..I was afraid to sleep in bed in fear of getting lice,bed bugs, or scabes from unclean sheets, blankets, and pillows.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great staff, clean but definitely not immaculate. Would stay again.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Decent hotel
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, polite desk clerk
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Oct 2025