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Quality Inn & Suites Hanes Mall

2.5 star property

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Photo gallery for Quality Inn & Suites Hanes Mall

A hotel lobby with a reception desk, a black leather sofa, a glass table with a vase of flowers, and a glass door entrance.
A restaurant with wooden tables and chairs, a black marble table in the foreground, and a view of the dining area through a window.
A covered outdoor area with benches, a pergola with string lights, and a building in the background.
A hotel with a pool, multiple balconies, and a clear sky.
A living room with a sofa, two side tables, a coffee table, and a potted plant.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $86
$76 nightly
$86 total
Total with taxes and fees
Sep 1 - Sep 2

Explore the area

View in a map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪10 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪15 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, and framed artwork on the walls.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Double Beds, Suite, Nonsmoking

A hotel room with two beds, a nightstand, lamps, and a window with curtains.

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Single Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a door.

Standard Single Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, WiFi (free)

Standard Room, 1 King Bed, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Single Room, 2 Double Beds, Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Single Room, 2 Double Beds, Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Room, 1 King Bed, Non Smoking

A bathroom with a shower, toilet, and sink.

Accessible Room, 1 King Bed, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, WiFi (free)

Room, 1 King Bed, Accessible, Non Smoking

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

A neatly arranged hotel room with a large bed, a bedside table, a chair, and a nightstand.

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Smoking (Upgrade)

A hotel room with two beds, each with a wooden headboard, a bedside table with a lamp, and a chair.

Room, 2 Double Beds, Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Exterior
Best Western Plus Hanes Mall Hotel
Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,004 reviews
$82 nightly
The price is $92
Sep 1 - Sep 2
Total with taxes and fees
Best Western Plus Hanes Mall Hotel

About the neighborhood

Winston-Salem

With a stay at Quality Inn & Suites Hanes Mall, you'll be centrally located in Winston-Salem, within a 10-minute walk of Novant Health Forsyth Medical Center and Hanes Mall. .This hotel is 2.1 mi (3.4 km) from Wake Forest University Baptist Medical Center and 3 mi (4.8 km) from Truist Stadium.

What's nearby

  • Hanes Mall - 10 min walk - 0.6 miles
  • Adventure Landing Winston-Salem - 15 min walk - 0.8 miles
  • Benton Convention Center - 6 min drive - 3.8 miles
  • Old Salem - 7 min drive - 4.4 miles
  • Wake Forest University - 10 min drive - 5.0 miles

Getting around

  • High Point Station - 26 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Golden Corral - ‬20 min walk
  • ‪The Cookie House - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk

About this property

Quality Inn & Suites Hanes Mall

Quality Inn & Suites Hanes Mall offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to September 04

Property is also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Quality Inn & Suites Hanes Mall Reviews

Reviews

6.8
Rating 10 - Excellent. 287 out of 1006 reviews
Rating 8 - Good. 263 out of 1006 reviews
Rating 6 - Okay. 157 out of 1006 reviews
Rating 4 - Poor. 125 out of 1006 reviews
Rating 2 - Terrible. 174 out of 1006 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean Staff top Notch
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, amenities
This place has the potential to be a great hotel. It definitely needs a complete remodeling.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

YAZMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and friendly check-in experience..
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Annell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place smelled like disinfectant very strong and intolerable. We had to switch hotels.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was decent, helpful. however the first night there we witnessed a woman being beat up and last night there men were outside of room taking about shooting each other
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Connie

Liked: Amenities, property conditions & facilities
Very clean,warm,quiet-staff nice!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Isaul

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the hotel met my expectations and staffs very nice.
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Faith

Disliked: Cleanliness, amenities, property conditions & facilities
Price of room should reflect property. At least you know what you get with cheap prices..I was afraid to sleep in bed in fear of getting lice,bed bugs, or scabes from unclean sheets, blankets, and pillows.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very quiet. Great location. I would stay there again.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Bob b

Liked: Staff & service
Staff friendly. Room could use some upgrades
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Lavelle

Friendly staff, clean room
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

anjuli

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone. Tryd to. Brake in. The car
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Erica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had 4 guest(2adults, 1teen 1toddler) they refuse to give us 1 more wash cloth and towel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Everything was great and i will b coming back again
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Janine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. Top cover was stained and staff refused to trade out. Tub was stopped up. Door would barely open. Never again!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Channing

Liked: Staff & service
Disliked: Cleanliness, amenities
The pictures made it seem like a nice find. However the only thing you’ll find is some disappointment. Please update the advertised pictures to what the “hotel” is really like.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pictures are deceiving!! Online it look very clean! In person was not clean, super noisy, we had to check out the next day! We got no sleep from the other guest in the courtyard talking until midnight!! Definitely will NOT recommend anyone staying here!!
Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

Antoinette

Check in staff was nice. My heater didnt work and
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Oct 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
Great staff, clean but definitely not immaculate. Would stay again.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff was wonderful and friendly. Room was clearly newly renovated. There was a bit of a premium on parking, the lot was heavily occupied, but nothing too bad. There was also a small plumbing issue with the sink, but the staff was very helpful when it was brought to their attention.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Johnathan

sink filled with black water overnight. had a foul smell.
Stayed 2 nights in Mar 2026