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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

3.0 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Lobby
Fitness facility
Exterior
Seasonal outdoor pool
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $124
$110 nightly
$124 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪5 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪6 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible Bathtub (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible)

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible) | Living room | 55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Courtyard by Marriott Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 732 reviews
$93 nightly
The price is $105
May 10 - May 11
Total with taxes and fees
Courtyard by Marriott Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

When you stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall in Winston-Salem, you'll be in the business district, within a 15-minute drive of Hanes Mall and Wake Forest University. .This hotel is 0.5 mi (0.8 km) from Adventure Landing Winston-Salem and 1.4 mi (2.3 km) from Novant Health Medical Park Hospital.

What's nearby

  • Hanes Mall - 5 min walk - 0.3 miles
  • Adventure Landing Winston-Salem - 6 min walk - 0.4 miles
  • Old Salem - 7 min drive - 5.7 miles
  • Benton Convention Center - 7 min drive - 5.1 miles
  • Wake Forest University - 10 min drive - 8.1 miles

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪The Cookie House - ‬11 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬8 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall offers 127 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and microwaves. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Grab bar in bathtub
  • Handrails in stairways (43 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2025
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 24 to September 07
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 686 reviews
Rating 8 - Good. 165 out of 686 reviews
Rating 6 - Okay. 52 out of 686 reviews
Rating 4 - Poor. 19 out of 686 reviews
Rating 2 - Terrible. 8 out of 686 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Employees had great customer service attitudes, happy with our stay both service and location. Restaurants within walking distance.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean location. Friendly front desk staff. Loved the Christmas holiday decorations.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
The room was clean & spacious.
Stayed 2 nights in Sep 2025

8/10 Good

Carol

Stayed 1 night in Dec 2025

10/10 Excellent

David

Everything is great.
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, property conditions & facilities
Spotless room along with a courteous staff. If staying again, I would request a room on the side away from the interstate. There was a little road noise but the staff cannot control that any more than the weather. Nice room!
Stayed 1 night in Nov 2025

10/10 Excellent

Kelley

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect and clean and the staff was very welcoming and friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cardella

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 2 nights in Nov 2025

8/10 Good

Kerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was very limited.
Stayed 1 night in Nov 2025

6/10 Okay

Justin

Stayed 1 night in Oct 2025

4/10 Poor

Marquis

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Air conditioner unit made awful sound every 5 minutes. Unable to get rest.
Stayed 2 nights in Oct 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

8/10 Good

Ruth, Brooklyn Park

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Raymond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay! Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tamara, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Cindy

Stayed 2 nights in Oct 2025

10/10 Excellent

Kay

Traveled with partner
Liked: Amenities
What a nice girl checking me in! Great!
Stayed 1 night in Oct 2025

6/10 Okay

Jonnie

Traveled with family
Disliked: Property conditions & facilities, room comfort
Noisy HVAC, sheets were made of sandpaper.
Stayed 2 nights in Sep 2025

8/10 Good

Jordanne

Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2025