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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Executive Twin Room, 2 Twin Beds
226 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Family Double Room, 1 King Bed, View (Windsor High Street View, Family)
Room with view
237 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 Queen Bed
226 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Executive Double Room, 1 Queen Bed
226 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Room, 1 Twin Bed
161 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Eco-friendly Windsor hotel in Windsor City Centre, walk to Windsor Castle

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
Smoke-free property

With a stay at Castle Hotel Windsor - MGallery, you'll be centrally located in Windsor, steps from Windsor Castle and 10 minutes by foot from Frogmore House. This 4-star hotel is 2.7 mi (4.4 km) from Legoland and 6.7 mi (10.8 km) from Ascot Racecourse.

Make yourself at home in one of the 108 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bathrobes and slippers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. This hotel also features discounted use of a nearby fitness facility and a banquet hall.

Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Leaf at the Castle Bar, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Windsor? This hotel has facilities measuring 893 square feet (83 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Castle Hotel Windsor - MGallery

18 High Street, Windsor, England SL4 1LJ

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 893 square feet (83 square meters) include a conference center. This eco-friendly hotel also offers a terrace, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Castle Hotel Windsor - MGallery is a smoke-free property.

  • Use of nearby fitness center (discount)
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 83
  • Number of meeting rooms - 11
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 893
  • Conference center
  • Snack bar/deli
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 108
  • Number of floors - 3
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Hindi
  • Polish
  • Romanian
  • Slovak

Parking

Self parking (surcharge)

Room Amenities

Castle Hotel Windsor - MGallery offers 108 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, and slippers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • In-room safe
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Where to Eat

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.

Leaf at the Castle Bar - This bar serves lunch and dinner.

Leaf at the Castle - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to Do

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

One child stays free

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 19.50 per person (approximately)
  • Uncovered self parking fee: GBP 25 per night
  • Early check-in fee: GBP 60 (subject to availability)
  • Late check-out fee: GBP 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Castle Hotel Windsor
  • Mercure Castle
  • Mercure Castle Hotel
  • Mercure Castle Hotel Windsor
  • Mercure Castle Windsor
  • Mercure Hotel Windsor
  • Mercure Windsor
  • Mercure Windsor Castle
  • Mercure Windsor Castle Hotel
  • Windsor Hotel Mercure
  • Accor Castle Windsor
  • Mercure Castle Windsor Hotel Windsor
  • Castle Hotel Windsor MGallery Collection
  • Castle Hotel MGallery Collection
  • Castle Windsor MGallery Collection
  • Castle MGallery Collection
  • Windsor Mgallery Windsor
  • Castle Hotel Windsor - MGallery Hotel
  • Castle Hotel Windsor - MGallery Windsor
  • Castle Hotel Windsor - MGallery Hotel Windsor

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

The property is a member of Historic Hotels of the World.

  • UNESCO sustainable tourism pledge
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