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Castle Hotel Windsor

4.0 star property

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Photo gallery for Castle Hotel Windsor

Lunch and dinner served
Terrace/patio
Exterior
Reception
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$155
$129 nightly
$155 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
18 High Street, Windsor, England, SL4 1LJ
  • Place, Windsor Guildhall
    ‪1 min walk‬
  • Place, Windsor Castle
    ‪2 min walk‬
  • Place, Windsor Royal Shopping Centre
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Ensuite, City View

10.0 out of 10
Exceptional
(13 reviews)
  • 249 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

8.8 out of 10
Excellent
(8 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

Superior Double Room, 1 Queen Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

9.8 out of 10
Exceptional
(11 reviews)
  • 214 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • City view

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 249 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View (Heritage Twin)

Superior Room, 2 Twin Beds, City View (Heritage Twin) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, City View (Heritage Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Standard Room, 1 Queen Bed, City View (Park Wing Classic)

Standard Room, 1 Queen Bed, City View (Park Wing Classic) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Park Wing Twin)

Superior Room, 2 Twin Beds (Park Wing Twin) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds (Park Wing Twin)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Suite, 1 King Bed, City View (Mews Suite)

Suite, 1 King Bed, City View (Mews Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, City View (Mews Suite)

  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed

  • 178 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Total with taxes and fees
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About the neighborhood

Windsor

A stay at Castle Hotel Windsor places you in the heart of Windsor, within a 10-minute walk of Windsor Castle and Thames River. .This luxury hotel is 2.5 mi (3.9 km) from LEGOLAND® Windsor and 6.7 mi (10.8 km) from Ascot Racecourse.

What's nearby

  • Windsor Guildhall - 1 min walk - 0.0 miles
  • Windsor Castle - 2 min walk - 0.1 miles
  • Windsor Royal Shopping Centre - 3 min walk - 0.2 miles
  • Theatre Royal - 3 min walk - 0.2 miles
  • Thames River - 5 min walk - 0.3 miles

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪The Horse & Groom - ‬1 min walk
  • ‪Cinnamon Cafe - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪The Ivy Windsor - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Castle Hotel Windsor

Luxury hotel with a restaurant, 7-minute walk to Windsor Castle
Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Stay in one of 108 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features discounted use of a nearby fitness facility and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Leaf at The Castle Hotel, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Windsor? This hotel has 893 square feet (83 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Leaf at The Castle Hotel - This bar serves lunch and dinner.
Leaf at The Castle Hotel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (893 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Renovations and closures

The property will be renovating from November 25 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Loredana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very nice place, located top position in front of the Windsor Castle in the middle of everything .The room was nice but not good isolated so you could hear all the noises and some people with kids running in the room and screaming from 5 am :( The breakfast buffet was mega busy and run out :(
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 2 nights in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but there is no lift that made me feelling hard with my luggages
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th Birthday celebration

Very comfortable room. Very enjoyable stay would come again.
Stayed 1 night in Aug 2025

10/10 Excellent

Hayley

Stayed 1 night in Oct 2025

10/10 Excellent

Rafael Juan, Raleigh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, Great Location and very friendly staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious king room, very quiet, just what we needed for a good nights sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun comfortable hotel right next to Windsor Castle. Unique decor. Lots of history
Stayed 2 nights in Oct 2025

10/10 Excellent

Carey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and restaurant were amazing. Location could not have been better. We extended our stay to enjoy another night there.
Stayed 1 night in Oct 2025

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was tiny but immaculate. Perfect for our needs.
Stayed 1 night in Oct 2025

8/10 Good

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with 5-Star service and atmosphere. Efficient layout that was workable in the available space, didn't feel cramped. Only down side was the time to draw hot water, especially at the sink, but even in the shower. However, once it got hot, it was very hot. Complimentary breakfast buffet was of high caliber. A pot of coffee or tea was served at your table upon being seated. Food selection included: juices, fruited waters, dry cereal and milk, fresh fruit, mini croissants (plain and chocolate), assortment of fresh bread baguettes and sliced bread, selection of jams, butter, sliced fresh cucumbers and tomatoes, sliced meats, sausage, bacon, sauteed mushrooms, roasted tomatoes, and scrambled eggs. We were informed that if a different form of cooked egg was preferred (fried, poached, boiled, etc) to ask the wait-staff at no charge.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

8/10 Good

Raclin, Manassas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle Windsor hotel clean, easy access to castle and shopping or chill out scale from 1 to 10 is 11
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel and area. A must stop for UK travelers
Stayed 1 night in Oct 2025

10/10 Excellent

Songyun

Stayed 3 nights in Oct 2025

10/10 Excellent

Rosemary

Stayed 1 night in Oct 2025

8/10 Good

Katrina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall we enjoyed our stay , just think some areas of the hotel look a little tired . We were in room 313 and seemed a little noisey at night ? Not sure if it was from the Castle hotel or the building next too it ?
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Zhiqun, West Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with on site parking. Would recommend it to my friends.
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025