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Castle Hotel Windsor

4.0 star property

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Photo gallery for Castle Hotel Windsor

Lunch and dinner served
Exterior
Staircase
Reception
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $183
$152 nightly
$183 total
Total with taxes and fees
Jul 12 - Jul 13

Explore the area

View in a map
18 High Street, Windsor, England, SL4 1LJ
  • Place, Windsor Castle
    ‪2 min walk‬
  • Place, Windsor Royal Shopping Centre
    ‪3 min walk‬
  • Place, Theatre Royal
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Heritage Deluxe

Heritage Deluxe | In-room safe, blackout drapes, iron/ironing board, free WiFi

Heritage Deluxe

10.0 out of 10
Exceptional
(13 reviews)
  • 247 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Park Wing Superior

In-room safe, blackout drapes, iron/ironing board, free WiFi

Park Wing Superior

9.0 out of 10
Wonderful
(10 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Heritage Superior

Heritage Superior | In-room safe, blackout drapes, iron/ironing board, free WiFi

Heritage Superior

9.8 out of 10
Exceptional
(11 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Mews Deluxe

Mews Deluxe | In-room safe, blackout drapes, iron/ironing board, free WiFi

Mews Deluxe

9.2 out of 10
Wonderful
(9 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Heritage Superior Twin

Heritage Superior Twin | In-room safe, blackout drapes, iron/ironing board, free WiFi

Heritage Superior Twin

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Park Wing Classic Double

Park Wing Classic Double | In-room safe, blackout drapes, iron/ironing board, free WiFi

Park Wing Classic Double

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Park Wing Superior Twin

Park Wing Superior Twin | In-room safe, blackout drapes, iron/ironing board, free WiFi

Park Wing Superior Twin

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Park Wing Classic with Sofabed

Park Wing Classic with Sofabed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Park Wing Classic with Sofabed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mews Junior Suite

Mews Junior Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Mews Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Windsor Junior Suite

Windsor Junior Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Windsor Junior Suite

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Cosy Room

Cosy Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Cosy Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Similar properties

Terrace/patio
Sir Christopher Wren Hotel
Windsor City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
4.5 out of 5, Wonderful, 1,011 reviews
$171 nightly
The price is $205
Jun 21 - Jun 22
Total with taxes and fees
Sir Christopher Wren Hotel

About the neighborhood

Windsor

A stay at Castle Hotel Windsor places you in the heart of Windsor, within a 10-minute walk of Windsor Castle and River Thames. .This luxury hotel is 2.5 mi (3.9 km) from LEGOLAND® Windsor and 6.7 mi (10.8 km) from Ascot Racecourse.

What's nearby

  • Windsor Guildhall - 1 min walk - 0.0 miles
  • Windsor Castle - 2 min walk - 0.1 miles
  • Windsor Royal Shopping Centre - 3 min walk - 0.2 miles
  • Theatre Royal - 3 min walk - 0.2 miles
  • River Thames - 6 min walk - 0.4 miles

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪The Ivy Windsor - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cinnamon Cafe - ‬2 min walk
  • ‪The Horse & Groom - ‬1 min walk

About this property

Castle Hotel Windsor

Castle Hotel Windsor offers 108 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Windsor hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Stay in one of 108 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features discounted use of a nearby fitness facility and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Leaf at The Castle Hotel, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Windsor? This hotel has 893 square feet (83 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Leaf at The Castle Hotel - This bar serves lunch and dinner.
Leaf at The Castle Hotel - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (893 square feet of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Renovations and closures

The property will be renovating from November 25 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1005 reviews
Rating 8 - Good. 226 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paul

The room temperature was perfect as were the staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The rooms were spotless and the staff were excellent.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location, centrally in Windsor
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities
Great breakfast and very friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Excellent Hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Lovely hotel and great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well priced stay for new years celebrations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Great location, rooms are very spacious and the staff overall was very attentive and accommodating. I recommend this hotel to anyone visiting Windsor.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities
Staff were helpful and courteous. Room was clean and a good size.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely refurbished rooms … The Hotel is bang in the centre of things, sadly the front of house refurbishment work limited their full potential when we stayed but I’m sure it will look great when it’s finished ..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rafael Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, Great Location and very friendly staff
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and wonderful hotel!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, was there during remodel so some things (restaurant/bar) were closed)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Fantastic location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation, great staff, fantastic location, tight car park. Slight inconvenience due to renovations but the staff were very helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
The room was comfortable and the staff friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

DUKHYUN

Liked: Cleanliness, staff & service, amenities
First of all, it was very nice because it is close to Windsor Castle. Also, having a parking lot is the biggest reason I would recommend this hotel to other
Stayed 1 night in Dec 2025
Verified

8/10 Good

Janice

Liked: Cleanliness
Lovely stay just a shame the hotel was not fully open.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonja C

Liked: Cleanliness, staff & service, property conditions & facilities
Just lovely and would stay again!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel and area. A must stop for UK travelers
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing history in this hotel and right in the heart of Windsor. If you’re planning a visit to the castle this is a must stay.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and location were fantastic.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lana

The perfect location to enjoy all the Christmas wonder of Windsor and the changing of the guards.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Lovely check in with very experienced staff
Stayed 1 night in Nov 2025