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Heinitzburg Boutique Hotel

Property class: 3.5

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Photo gallery for Heinitzburg Boutique Hotel

A nighttime view of a hotel with outdoor dining areas, a tower, and a starry sky.
Property video
A dining area with tables set for four, large windows offering a city view, and ornate chandeliers.
A pool area with a stone statue, a glass of drink, and palm trees.
A modern living room with a fireplace, a large window with a city view, a chandelier, and a seating area with a vase of red roses.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $247
$211 nightly
$247 total
Total with taxes and fees
Oct 22 - Oct 23

Explore the area

View in a map
22 Heinitzburg Street, Windhoek, 9000
  • Place, Heinitzburg Castle
    ‪1 min walk‬
  • Place, NamibRand Nature Reserve
    ‪15 min walk‬
  • Place, Christ Church
    ‪15 min walk‬
  • Airport, Windhoek (WDH-Hosea Kutako)
    ‪33 min drive‬

Room options

View all photos for Standard Twin Room (Deluxe)

A bedroom with a large bed, a chair, a small table, and a window with a view.

Standard Twin Room (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

A bedroom with a tufted headboard, a canopy bed, bedside tables with lamps, a chair, and a desk.

Comfort Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Deluxe)

A hotel room with a bed, bedside tables, a chair, a small table, a TV, and a view of the outdoors.

Superior Double Room (Deluxe)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room (Deluxe)

A modern hotel room with a large bed, a round mirror, a desk, and a chair.

Comfort Triple Room (Deluxe)

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed

Similar properties

A grand hallway with a large arched window, framed artwork on the walls, and a chandelier.
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 242 reviews
$239 nightly
The price is $279
Oct 22 - Oct 23
Total with taxes and fees
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About the neighborhood

Windhoek

When you stay at Heinitzburg Boutique Hotel in Windhoek, you'll be near the airport, just steps from Heinitzburg Castle and Schwerinsburg Castle. .This hotel is 0.6 mi (1 km) from Alte Feste and 0.7 mi (1.1 km) from Kaiserliche Realschule.

What's nearby

  • Heinitzburg Castle - 1 min walk - 0.1 miles
  • NamibRand Nature Reserve - 15 min walk - 0.8 miles
  • Katutura Township - 15 min walk - 0.8 miles
  • Christ Church - 15 min walk - 0.8 miles
  • Maerua Mall - 18 min walk - 1.0 mile

Getting around

  • Windhoek Station - 10 min drive
  • Windhoek (ERS-Eros) - 11 min drive

Restaurants

  • ‪Krisjan's Bistro - ‬4 min walk
  • ‪Slowtown Coffee Roasters - Windhoek CBD - ‬19 min walk
  • ‪KFC - ‬19 min walk
  • ‪The Roadhouse - ‬16 min walk
  • ‪Piccolo Caffe & Lounge - ‬19 min walk

About this property

Heinitzburg Boutique Hotel

Heinitzburg Boutique Hotel offers 16 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 43-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Windhoek hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 16 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open daily.
Onsite venue #2 - This bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Heinitzburg Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 3 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windhoek's best kept secret,I loved this Hotel !
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and organised a quick local tour for us as we were only briefly in Windhoek. Breakfast was excellent. The dinner was very elegant but rather ‘haute cuisine’ great for a celebration meal - we enjoyed our plates but prefer to have some more simple dishes on the menu.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atmosphere with excellent service

Excellent atmosphere and wonderful staff. Beautiful pool with a view.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Unique property. Warm and friendly staff. Delicious dinner and breakfast.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely fantastic. The room was spacious, beautifully decorated, very elegant and had an excellent bed. We had a sublime creative dinner and a magnificent breakfast. Everything was perfect.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Overrated. Do not recommend

When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023
Verified review

4/10 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Promised with no delivery

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Leuk hotel op n steile heuvel. N blokje lopen is er niet bij. Maar dat is ook niet nodig: het is bijzonder comfortabel. Staff is zeer professioneel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Es ist einfach alles Perfekt gewesen… das was das Haus auszeichnet ist seine grandiose Lage, der Ausblick und die Freundlichkeit. Wir haben uns im Leo getroffen und einen wunderbaren Abend erlebt
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eines meiner Lieblingshotels in Windhoek! Sehr liebes und freundliches Personal!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto limpo, bem arrumado, equipe gentil.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit einem wunderschönen Blick auf Windhoek. Die empfohlene und organisierte City Tour war leider nicht gut. Der Fahrer war nicht gut informiert und ist bei den Sehenswürdigkeiten im Auto sitzen geblieben.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit Stil in Namibia

Das Hotel Heinitzburg ist eine sehr gute Wahl für den Start oder den Schluss der Namibia Reise. Ein Schloss, dessen Charme erhalten geblieben ist. Sehr schöne Suiten, und vor allem ein exquisites Restaurant (Leo) machen den Aufenthalt zum Genuss.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein sehr gutes Hotel, besonders gut war das Personal, sehr freundlich und aufmerksam. Leider gab es stundenlang kein Wasser. Das Restaurant war auch ausgezeichnet.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, familiär geführtes Hotel, mit ebenso schöner Anlage und Pool. Top-Service. Ideal, um in Windhoek anzukommen. Gerne wieder….
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Gute Destination auf dem Weg zum Flugafen!
Stayed 1 night in Sep 2024